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The differences between account resolution specialists and senior account specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account resolution specialist and a senior account specialist. Additionally, a senior account specialist has an average salary of $68,185, which is higher than the $35,602 average annual salary of an account resolution specialist.
The top three skills for an account resolution specialist include account resolution, outbound calls and inbound calls. The most important skills for a senior account specialist are patients, healthcare, and account management.
| Account Resolution Specialist | Senior Account Specialist | |
| Yearly salary | $35,602 | $68,185 |
| Hourly rate | $17.12 | $32.78 |
| Growth rate | -8% | -8% |
| Number of jobs | 87,713 | 103,476 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 65% |
| Average age | 46 | 46 |
| Years of experience | 12 | 12 |
An account resolutions specialist works at a company's accounting department, where they are in charge of overseeing account receivables to ensure client compliance. Their responsibilities usually include conducting research and analysis, assessing client accounts and credit histories, coordinating with managers and collection agents, and monitoring delinquent accounts. They may also directly communicate with clients to follow-up on invoices, process payments, or even arrange new payment plans while adhering to the company's policies and regulations. Moreover, they must maintain records of all transactions and present regular reports to managers.
A senior account specialist is in charge of overseeing client accounts and financial transactions in businesses, ensuring accuracy and efficiency. It is their responsibility to gather and analyze extensive data, manage staff, and liaise with external parties such as vendors and suppliers. They also process invoices, vouchers, checks, job orders, and other documents. Moreover, as a senior account specialist, it is essential to lead and serve as a mentor to junior account specialists, all while implementing the company's policies and regulations.
Account resolution specialists and senior account specialists have different pay scales, as shown below.
| Account Resolution Specialist | Senior Account Specialist | |
| Average salary | $35,602 | $68,185 |
| Salary range | Between $29,000 And $43,000 | Between $46,000 And $100,000 |
| Highest paying City | Hartford, CT | Washington, DC |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | American Express | AbbVie |
| Best paying industry | Finance | Pharmaceutical |
There are a few differences between an account resolution specialist and a senior account specialist in terms of educational background:
| Account Resolution Specialist | Senior Account Specialist | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between account resolution specialists' and senior account specialists' demographics:
| Account Resolution Specialist | Senior Account Specialist | |
| Average age | 46 | 46 |
| Gender ratio | Male, 32.4% Female, 67.6% | Male, 37.4% Female, 62.6% |
| Race ratio | Black or African American, 12.5% Unknown, 4.1% Hispanic or Latino, 18.9% Asian, 3.7% White, 60.4% American Indian and Alaska Native, 0.5% | Black or African American, 14.0% Unknown, 4.0% Hispanic or Latino, 17.5% Asian, 3.6% White, 60.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 8% |