Post job

Account specialist vs client service specialist

The differences between account specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account specialist and a client service specialist. Additionally, an account specialist has an average salary of $42,586, which is higher than the $40,043 average annual salary of a client service specialist.

The top three skills for an account specialist include customer service, patients and account management. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Account specialist vs client service specialist overview

Account SpecialistClient Service Specialist
Yearly salary$42,586$40,043
Hourly rate$20.47$19.25
Growth rate-8%-4%
Number of jobs116,010225,591
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Average age4640
Years of experience1212

What does an account specialist do?

An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Account specialist vs client service specialist salary

Account specialists and client service specialists have different pay scales, as shown below.

Account SpecialistClient Service Specialist
Average salary$42,586$40,043
Salary rangeBetween $28,000 And $62,000Between $26,000 And $61,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateVirginiaNew York
Best paying companyMicrosoftMoody's
Best paying industryFinanceFinance

Differences between account specialist and client service specialist education

There are a few differences between an account specialist and a client service specialist in terms of educational background:

Account SpecialistClient Service Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common college--

Account specialist vs client service specialist demographics

Here are the differences between account specialists' and client service specialists' demographics:

Account SpecialistClient Service Specialist
Average age4640
Gender ratioMale, 32.2% Female, 67.8%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%7%

Differences between account specialist and client service specialist duties and responsibilities

Account specialist example responsibilities.

  • Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
  • Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
  • Monitor CMS and real time aux codes.
  • Show more

Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Show more

Account specialist vs client service specialist skills

Common account specialist skills
  • Customer Service, 25%
  • Patients, 13%
  • Account Management, 6%
  • PowerPoint, 4%
  • Data Entry, 4%
  • Catheter, 3%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

Browse office and administrative jobs