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The differences between accounting representatives and support representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an accounting representative, becoming a support representative takes usually requires 6-12 months. Additionally, an accounting representative has an average salary of $43,876, which is higher than the $33,372 average annual salary of a support representative.
The top three skills for an accounting representative include patients, data entry and payroll. The most important skills for a support representative are patients, customer service, and troubleshoot.
| Accounting Representative | Support Representative | |
| Yearly salary | $43,876 | $33,372 |
| Hourly rate | $21.09 | $16.04 |
| Growth rate | -5% | -4% |
| Number of jobs | 111,415 | 246,710 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 52% |
| Average age | 51 | 40 |
| Years of experience | 6 | 12 |
Account representatives are in charge of making sales. Their primary duties include designing and maintaining customer accounts, as well as being a liaison between the organization and clients. They constantly communicate with clients, respond to their concerns, and monitor transactions as well as payments. Also, they develop company invoices, regularly keeping track of client's transactions, maintaining records of the client's account, and routinely auditing them. The job requirements include strong communication and negotiation skills, relevant experience in sales, and confidence.
The primary job of technical support representatives is to answer incoming calls and resolve customer problems or complaints related to computer hardware and software. They typically work in team environments and report directly to the technical department manager. Aside from answering phone calls, they also maintain the solutions database and respond to online chat requests and technical support emails. A successful technical support representative should have an in-depth knowledge of diagnosing and fixing computer problems, customer service skills, and problem-solving skills.
Accounting representatives and support representatives have different pay scales, as shown below.
| Accounting Representative | Support Representative | |
| Average salary | $43,876 | $33,372 |
| Salary range | Between $29,000 And $65,000 | Between $26,000 And $42,000 |
| Highest paying City | Menlo Park, CA | Santa Barbara, CA |
| Highest paying state | California | Alaska |
| Best paying company | Amazon | Accenture |
| Best paying industry | Automotive | Technology |
There are a few differences between an accounting representative and a support representative in terms of educational background:
| Accounting Representative | Support Representative | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between accounting representatives' and support representatives' demographics:
| Accounting Representative | Support Representative | |
| Average age | 51 | 40 |
| Gender ratio | Male, 21.6% Female, 78.4% | Male, 44.4% Female, 55.6% |
| Race ratio | Black or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.7% Asian, 6.6% White, 67.2% American Indian and Alaska Native, 0.6% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |