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Accounting representative vs support representative

The differences between accounting representatives and support representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an accounting representative, becoming a support representative takes usually requires 6-12 months. Additionally, an accounting representative has an average salary of $43,876, which is higher than the $33,372 average annual salary of a support representative.

The top three skills for an accounting representative include patients, data entry and payroll. The most important skills for a support representative are patients, customer service, and troubleshoot.

Accounting representative vs support representative overview

Accounting RepresentativeSupport Representative
Yearly salary$43,876$33,372
Hourly rate$21.09$16.04
Growth rate-5%-4%
Number of jobs111,415246,710
Job satisfaction-4
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Average age5140
Years of experience612

What does an accounting representative do?

Account representatives are in charge of making sales. Their primary duties include designing and maintaining customer accounts, as well as being a liaison between the organization and clients. They constantly communicate with clients, respond to their concerns, and monitor transactions as well as payments. Also, they develop company invoices, regularly keeping track of client's transactions, maintaining records of the client's account, and routinely auditing them. The job requirements include strong communication and negotiation skills, relevant experience in sales, and confidence.

What does a support representative do?

The primary job of technical support representatives is to answer incoming calls and resolve customer problems or complaints related to computer hardware and software. They typically work in team environments and report directly to the technical department manager. Aside from answering phone calls, they also maintain the solutions database and respond to online chat requests and technical support emails. A successful technical support representative should have an in-depth knowledge of diagnosing and fixing computer problems, customer service skills, and problem-solving skills.

Accounting representative vs support representative salary

Accounting representatives and support representatives have different pay scales, as shown below.

Accounting RepresentativeSupport Representative
Average salary$43,876$33,372
Salary rangeBetween $29,000 And $65,000Between $26,000 And $42,000
Highest paying CityMenlo Park, CASanta Barbara, CA
Highest paying stateCaliforniaAlaska
Best paying companyAmazonAccenture
Best paying industryAutomotiveTechnology

Differences between accounting representative and support representative education

There are a few differences between an accounting representative and a support representative in terms of educational background:

Accounting RepresentativeSupport Representative
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Accounting representative vs support representative demographics

Here are the differences between accounting representatives' and support representatives' demographics:

Accounting RepresentativeSupport Representative
Average age5140
Gender ratioMale, 21.6% Female, 78.4%Male, 44.4% Female, 55.6%
Race ratioBlack or African American, 6.9% Unknown, 4.0% Hispanic or Latino, 14.7% Asian, 6.6% White, 67.2% American Indian and Alaska Native, 0.6%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between accounting representative and support representative duties and responsibilities

Accounting representative example responsibilities.

  • Review and verify invoices and administer check, ACH, and wire payments.
  • Submit claims; re-bill claims, adjustments claims, and collections from Medicare, Medicaid and other commercial insurance payers.
  • Balance ACH debit exception report, ACH credit exception report and share draft non-post report and enter corresponding general ledger entries.
  • Submit claims to Medicare and Medicaid utilizing IDX system for electronic processing.
  • Prepare daily reconciliations of policy relate cash receipts and disbursements and suspense accounts.
  • Resolve errors by resubmitting correct or unacknowledge claims, medical records, appeals and other documentation require for timely payments.
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Support representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Follow approved patient care algorithms to ensure patients receive quality care post surgically, while abiding by HIPAA regulations.
  • Maintain personal patient information while following HIPAA regulations.
  • Document department procedures; some convert into PowerPoint presentations.
  • Follow all current Medicare, Medicaid regulations and requirements to ensure continual compliance.
  • Provide hospital patients with assistance in obtaining proper medical coverage to cover medical expenses.
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Accounting representative vs support representative skills

Common accounting representative skills
  • Patients, 15%
  • Data Entry, 8%
  • Payroll, 6%
  • Customer Service, 5%
  • Computer System, 5%
  • Financial Reports, 5%
Common support representative skills
  • Patients, 10%
  • Customer Service, 8%
  • Troubleshoot, 8%
  • Data Entry, 8%
  • Technical Support, 7%
  • Phone Calls, 6%

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