Authorized representative vs volunteer patient representative

The differences between authorized representatives and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an authorized representative and a volunteer patient representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $38,897 average annual salary of an authorized representative.

The top three skills for an authorized representative include patients, medical terminology and insurance verification. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Authorized representative vs volunteer patient representative overview

	Authorized Representative	Volunteer Patient Representative
Yearly salary	$38,897	$42,036
Hourly rate	$18.70	$20.21
Growth rate	-4%	-4%
Number of jobs	64,806	64,027
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 67%
Average age	40	40
Years of experience	4	4

Authorized representative vs volunteer patient representative salary

Authorized representatives and volunteer patient representatives have different pay scales, as shown below.

	Authorized Representative	Volunteer Patient Representative
Average salary	$38,897	$42,036
Salary range	Between $29,000 And $50,000	Between $34,000 And $51,000
Highest paying City	Elmira, NY	-
Highest paying state	New York	-
Best paying company	Hill International	-
Best paying industry	Insurance	-

Differences between authorized representative and volunteer patient representative education

There are a few differences between an authorized representative and a volunteer patient representative in terms of educational background:

	Authorized Representative	Volunteer Patient Representative
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 67%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Authorized representative vs volunteer patient representative demographics

Here are the differences between authorized representatives' and volunteer patient representatives' demographics:

	Authorized Representative	Volunteer Patient Representative
Average age	40	40
Gender ratio	Male, 29.6% Female, 70.4%	Male, 60.3% Female, 39.7%
Race ratio	Black or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 23.3% Asian, 6.6% White, 53.4% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between authorized representative and volunteer patient representative duties and responsibilities

Authorized representative example responsibilities.

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Audit requests to ensure that proper ICD-9 and CPT coding are applied.
Research coordinator and referral coordinator, obtain insurance authorization and provide information to insurance carriers or patients regarding patient accounts.
Verify (CCS), CHDP, HMO, PPO authorizations.
Adhere strictly to HIPAA privacy guidelines.
Scan Medicaid coverage in to patient's electronic file.

Volunteer patient representative example responsibilities.

Select by leading service coordinator to manage leadership training, and performance evaluations.
Create PowerPoint presentations and forms to support the committee s goals.
Present excellent music ministry and assist with setting up sound equipment.
Provide an effective urban ministry experience that transforms lives, influences churches and communities.
Preach the good word of god through tough climate, conditions and tough enviroment.
Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.

Authorized representative vs volunteer patient representative skills

Common authorized representative skills

Patients, 24%
Medical Terminology, 11%
Insurance Verification, 7%
CPT, 5%
Insurance Authorizations, 5%
Data Entry, 4%

Common volunteer patient representative skills

Patients, 49%
Training Sessions, 15%
Emotional Support, 14%
Spanish Language, 5%
Presentation, 3%
Patient Care, 3%

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Authorized Representative
Authorized Representative vs Volunteer Patient Representative

Updated January 8, 2025

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