Auto service advisor vs customer service advisor

Differences between auto service advisor and customer service advisor duties and responsibilities

Auto service advisor example responsibilities.

• Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
• Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
• Master certify ase and gm.
• Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service advisor example responsibilities.

• Manage the largest client pool in all of Finland, and update the CRM accordingly.
• Manage bi-weekly payroll duties and employment documentation.
• Provide excellent customer service and maintain cleanliness of work area
• Used all CRM systems to provide exceptional service to customers for the entire order process cycle
• Process all pick tickets and assign carriers, handle all shipping issues and RA's support other CSR's when need.
• Maintain stores organization, appearance, and cleanliness through corporate guidelines for visual merchandising inventory updates and standards.
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