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Auto service advisor vs customer service attendant

The differences between auto service advisors and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service advisor and a customer service attendant. Additionally, an auto service advisor has an average salary of $44,706, which is higher than the $30,946 average annual salary of a customer service attendant.

The top three skills for an auto service advisor include repair orders, service appointments and CSI. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Auto service advisor vs customer service attendant overview

Auto Service AdvisorCustomer Service Attendant
Yearly salary$44,706$30,946
Hourly rate$21.49$14.88
Growth rate-4%-4%
Number of jobs83,278292,907
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Average age4040
Years of experience1212

Auto service advisor vs customer service attendant salary

Auto service advisors and customer service attendants have different pay scales, as shown below.

Auto Service AdvisorCustomer Service Attendant
Average salary$44,706$30,946
Salary rangeBetween $31,000 And $63,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Salesforce
Best paying industry-Technology

Differences between auto service advisor and customer service attendant education

There are a few differences between an auto service advisor and a customer service attendant in terms of educational background:

Auto Service AdvisorCustomer Service Attendant
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Auto service advisor vs customer service attendant demographics

Here are the differences between auto service advisors' and customer service attendants' demographics:

Auto Service AdvisorCustomer Service Attendant
Average age4040
Gender ratioMale, 82.7% Female, 17.3%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 23.9% Asian, 6.4% White, 52.8% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between auto service advisor and customer service attendant duties and responsibilities

Auto service advisor example responsibilities.

  • Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
  • Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
  • Master certify ase and gm.
  • Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
  • Show more

Auto service advisor vs customer service attendant skills

Common auto service advisor skills
  • Repair Orders, 71%
  • Service Appointments, 6%
  • CSI, 6%
  • Repair Process, 3%
  • Customer Service, 2%
  • Toyota, 2%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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