Auto service advisor vs customer service clerk

The differences between auto service advisors and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service advisor and a customer service clerk. Additionally, an auto service advisor has an average salary of $44,706, which is higher than the $33,566 average annual salary of a customer service clerk.

The top three skills for an auto service advisor include repair orders, service appointments and CSI. The most important skills for a customer service clerk are customer service, basic math, and front end.

Auto service advisor vs customer service clerk overview

	Auto Service Advisor	Customer Service Clerk
Yearly salary	$44,706	$33,566
Hourly rate	$21.49	$16.14
Growth rate	-4%	-4%
Number of jobs	83,278	361,383
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 32%
Average age	40	40
Years of experience	12	12

Auto service advisor vs customer service clerk salary

Auto service advisors and customer service clerks have different pay scales, as shown below.

	Auto Service Advisor	Customer Service Clerk
Average salary	$44,706	$33,566
Salary range	Between $31,000 And $63,000	Between $26,000 And $42,000
Highest paying City	-	Anchorage, AK
Highest paying state	-	Alaska
Best paying company	-	United States Courts
Best paying industry	-	Retail

Differences between auto service advisor and customer service clerk education

There are a few differences between an auto service advisor and a customer service clerk in terms of educational background:

	Auto Service Advisor	Customer Service Clerk
Most common degree	High School Diploma, 34%	High School Diploma, 32%
Most common major	Business	Business
Most common college	-	-

Auto service advisor vs customer service clerk demographics

Here are the differences between auto service advisors' and customer service clerks' demographics:

	Auto Service Advisor	Customer Service Clerk
Average age	40	40
Gender ratio	Male, 82.7% Female, 17.3%	Male, 33.0% Female, 67.0%
Race ratio	Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 23.9% Asian, 6.4% White, 52.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between auto service advisor and customer service clerk duties and responsibilities

Auto service advisor example responsibilities.

Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
Master certify ase and gm.
Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service clerk example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
Hone in on and strengthen problem solving, quick thinking, and math skills.
Support RSA authentication service for remote customer using VPN access, with RSA token.
Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.

Auto service advisor vs customer service clerk skills

Common auto service advisor skills

Repair Orders, 71%
Service Appointments, 6%
CSI, 6%
Repair Process, 3%
Customer Service, 2%
Toyota, 2%

Common customer service clerk skills

Customer Service, 13%
Basic Math, 12%
Front End, 11%
Math, 10%
Cash Handling, 9%
Customer Inquiries, 8%

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Auto Service Advisor
Auto Service Advisor vs Customer Service Clerk

Updated January 8, 2025

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