Auto service advisor vs customer service liaison

Differences between auto service advisor and customer service liaison duties and responsibilities

Auto service advisor example responsibilities.

• Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
• Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
• Master certify ase and gm.
• Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Customer service liaison example responsibilities.

• Manage firm's business accounts, including billing, A/R, A/P, and tax issues
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Develop policies and procedures to implement current HIPAA protocols to protect digital data.
• Develop a list of private physicians, psychiatrists, and psychologists who accept Medicaid assistance.
• Process and file proper Medicaid billing, adjustments, and claims for payment and primary collections.
• Develop and continually update training curricula, including scripts and talking points, PowerPoint presentations, and handouts.
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