Auto service advisor vs service writer

The differences between auto service advisors and service writers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an auto service advisor and a service writer. Additionally, an auto service advisor has an average salary of $44,706, which is higher than the $39,016 average annual salary of a service writer.

The top three skills for an auto service advisor include repair orders, service appointments and CSI. The most important skills for a service writer are customer service, repair orders, and warranty claims.

Auto service advisor vs service writer overview

	Auto Service Advisor	Service Writer
Yearly salary	$44,706	$39,016
Hourly rate	$21.49	$18.76
Growth rate	-4%	-4%
Number of jobs	83,278	163,441
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 33%
Average age	40	40
Years of experience	12	12

Auto service advisor vs service writer salary

Auto service advisors and service writers have different pay scales, as shown below.

	Auto Service Advisor	Service Writer
Average salary	$44,706	$39,016
Salary range	Between $31,000 And $63,000	Between $24,000 And $61,000
Highest paying City	-	College Park, MD
Highest paying state	-	Maryland
Best paying company	-	American Institute of Physics
Best paying industry	-	Manufacturing

Differences between auto service advisor and service writer education

There are a few differences between an auto service advisor and a service writer in terms of educational background:

	Auto Service Advisor	Service Writer
Most common degree	High School Diploma, 34%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Auto service advisor vs service writer demographics

Here are the differences between auto service advisors' and service writers' demographics:

	Auto Service Advisor	Service Writer
Average age	40	40
Gender ratio	Male, 82.7% Female, 17.3%	Male, 62.7% Female, 37.3%
Race ratio	Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 23.9% Asian, 6.4% White, 52.8% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 18.4% Asian, 5.8% White, 59.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between auto service advisor and service writer duties and responsibilities

Auto service advisor example responsibilities.

Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Plan new landscape builds including Linux parameters and settings, coordinating with installation team and guiding/documenting the install procedure.
Master certify ase and gm.
Provide excellent customer service to assist customers troubleshoot IOS devices for hardware and software issues.

Service writer example responsibilities.

Achieve certification in service writer sales (upselling )
Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
Prioritize and schedule service to residential customers for both HVAC and preventative maintenance.
Notify drivers via radio, cell phones, or GPS system.
Utilize GPS equipment and location to guide service technicians to service location.
Contact drivers for eta's, troubleshooting delivery issues, contact customers, reset orders.

Auto service advisor vs service writer skills

Common auto service advisor skills

Repair Orders, 71%
Service Appointments, 6%
CSI, 6%
Repair Process, 3%
Customer Service, 2%
Toyota, 2%

Common service writer skills

Customer Service, 14%
Repair Orders, 12%
Warranty Claims, 7%
Cleanliness, 7%
Parts Inventory, 7%
Schedule Appointments, 7%