Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between automotive service writers and customer service executives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an automotive service writer and a customer service executive. Additionally, a customer service executive has an average salary of $52,512, which is higher than the $46,879 average annual salary of an automotive service writer.
The top three skills for an automotive service writer include repair orders, service appointments and phone calls. The most important skills for a customer service executive are strong customer service, post sales, and customer complaints.
| Automotive Service Writer | Customer Service Executive | |
| Yearly salary | $46,879 | $52,512 |
| Hourly rate | $22.54 | $25.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 148,068 | 274,757 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 31% | Bachelor's Degree, 53% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Automotive service writers and customer service executives have different pay scales, as shown below.
| Automotive Service Writer | Customer Service Executive | |
| Average salary | $46,879 | $52,512 |
| Salary range | Between $30,000 And $72,000 | Between $25,000 And $106,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | State Street | - |
| Best paying industry | Automotive | - |
There are a few differences between an automotive service writer and a customer service executive in terms of educational background:
| Automotive Service Writer | Customer Service Executive | |
| Most common degree | Associate Degree, 31% | Bachelor's Degree, 53% |
| Most common major | Automotive Technology | Business |
| Most common college | - | - |
Here are the differences between automotive service writers' and customer service executives' demographics:
| Automotive Service Writer | Customer Service Executive | |
| Average age | 40 | 40 |
| Gender ratio | Male, 77.4% Female, 22.6% | Male, 37.0% Female, 63.0% |
| Race ratio | Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.8% White, 57.4% American Indian and Alaska Native, 0.7% | Black or African American, 12.8% Unknown, 5.6% Hispanic or Latino, 20.1% Asian, 6.9% White, 53.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |