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The differences between automotive service writers and service writers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an automotive service writer and a service writer. Additionally, an automotive service writer has an average salary of $46,879, which is higher than the $39,016 average annual salary of a service writer.
The top three skills for an automotive service writer include repair orders, service appointments and phone calls. The most important skills for a service writer are customer service, repair orders, and warranty claims.
| Automotive Service Writer | Service Writer | |
| Yearly salary | $46,879 | $39,016 |
| Hourly rate | $22.54 | $18.76 |
| Growth rate | -4% | -4% |
| Number of jobs | 148,068 | 163,441 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 31% | High School Diploma, 33% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Automotive Service Writers act as a contact person between the customer and an automotive company. This person does estimations for clients and also help in drafting contracts. An Automotive Service Writer handles written orders for repairs. They receive and record request from clients and store it in a safe place. They are an essential part of the marketing department as it focuses on customer retention through constant, casual communication.
A service writer is an employee who acts as an informative middleman between a business owner and its customers in the automotive sector. To develop this relationship, service writers must provide successful management of product or service delivery to their customers. Service writers must correctly manage their scheduled appointments to avoid overwhelming their mechanics with incoming vehicular repairs while monitoring the service progress to avoid delivery delays. They must also know how to encode customer profile information into the computer system.
Automotive service writers and service writers have different pay scales, as shown below.
| Automotive Service Writer | Service Writer | |
| Average salary | $46,879 | $39,016 |
| Salary range | Between $30,000 And $72,000 | Between $24,000 And $61,000 |
| Highest paying City | New York, NY | College Park, MD |
| Highest paying state | New York | Maryland |
| Best paying company | State Street | American Institute of Physics |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between an automotive service writer and a service writer in terms of educational background:
| Automotive Service Writer | Service Writer | |
| Most common degree | Associate Degree, 31% | High School Diploma, 33% |
| Most common major | Automotive Technology | Business |
| Most common college | - | - |
Here are the differences between automotive service writers' and service writers' demographics:
| Automotive Service Writer | Service Writer | |
| Average age | 40 | 40 |
| Gender ratio | Male, 77.4% Female, 22.6% | Male, 62.7% Female, 37.3% |
| Race ratio | Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.8% White, 57.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 18.4% Asian, 5.8% White, 59.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |