Benefit specialist jobs in Grand Rapids, MI

Job Description & Skill Requirement: CRASH STRUCTURES CAE SPECIALIST, Role: Focuses on designing, analyzing, and optimizing crashworthiness structures to enhance vehicle safety performance. Responsibilities include simulating structural behavior in various crash scenarios, developing lead structures, defining sections, and ensuring compliance with safety standards throughout the entire program from concept to launch. CRASH STRUCTURES CAE SPECIALIST, Key Responsibilities: Develop and define structural sections for lead structures and load paths to withstand front, side, rear, and roof crash modes. Evaluating energy absorption, structural integrity, and vehicle behavior under different impacts. Conduct crashworthiness simulations using LS-DYNA to predict structural integrity and impact protection. Include characterized data in LS-DYNA to accurately simulate complex failure patterns under various crash conditions. Create load path designs for high-speed and low-speed crash scenarios, balancing structural demands and optimizing energy absorption. Strong understanding of high-strength materials, structural balance for different speed conditions, and ensuring compliance with IHS, USNCAP standards in crash scenarios. Participate in full program cycles from initial concept development to product launch, contributing to safety development and crash optimization. Use expertise to correlate virtual to physical. Sign-off virtual performance based on simulation models, with clear documentation of results and recommendations. Proficiency in tools, particularly LS-DYNA and ANSA Familiarity with automotive safety standards (FMVSS, ECE, NCAP)

Job Description & Skill Requirement: Core Responsibilities • Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text understanding, generation, summarization, and contextual reasoning within engineering workflows. • Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents, chain-of-thought/reasoning systems) for process automation, decision support, and engineering knowledge orchestration. • Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions - combining LLMs with vector databases, search engines, and enterprise knowledge sources for high-fidelity document analysis and Q&A. • End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert systems, and external tools using orchestration frameworks (such as LangChain, LlamaIndex, Haystack, CrewAI, etc.). • Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure (LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc). • Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain challenges and maintain compliance/privacy. • Stay current with the fast-evolving AI landscape (open weights, small/efficient models, guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new approaches into the organization. Preferred: • Experience optimizing for model cost, latency, reliability, and scaling in production. • Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers, access controls, audit trails). • Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents, etc.). • Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services (Azure ML, AWS Sagemaker, GCP Vertex).

This is the job description used to convert temporary employees thru a staffing agency to full-time K-Line employee.

Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.

Full-time Description What does it mean to be part of one of the fastest-growing independently owned insurance agencies in the country? It means joining a company that believes success is built on strong relationships and an intentional, values-driven culture. It means bringing your creativity and talent to the table-because here, your contributions help shape the direction of the company. If you think outside the box, swim upstream, enjoy being part of a fun, upbeat team, and want to make a real difference in people's lives-we guarantee, OVD is the place for you. What's in it for you? Competitive Compensation & Benefits - Strong packages that reflect our commitment to our team. Ample Growth Opportunities - A clear path for professional development and advancement. Workplace Flexibility - Enjoy a hybrid workplace schedule to support a healthy work-life balance. Onsite HealthBar - Free access to an onsite nurse for blood draws, check-ups, flu shots, and more. Culture that Connects - A supportive team environment, opportunities to volunteer with local nonprofits, and time to connect outside of work. Position Summary: Account Managers serve as the day-to-day contact for Employee Benefit clients. This involves working both individually and as a team to provide excellent customer service, on time renewals, and act as an extension of the client's Human Resource Department. In this role you will learn and be responsible for understanding medical, dental, vision, life, disability, and flexible spending account benefits as well as pertinent federal and state regulations and compliance requirements affecting employee benefit programs (ERISA, COBRA, FMLA, ADA, ACA, SECTION 125, Workers Compensation, Medicare, etc.). Here's what you'll do: Support large group employee benefits - 200+ EE's Serves as the primary service contact for clients as well as a backup to the other account managers. Supports team members, including Producers, Client Success Managers, other Account Managers and Account Coordinator in servicing and providing support for clients. Provides direction and mentorship to the Account Coordinators Prepares extensive excel spreadsheets and word documents for reporting, plan renewals, and employee materials. Prepares client presentations with assistance from the Producer and Client Success Manager. Markets and negotiates new business and renewal proposals with insurance companies by initiating and following up on requests for quotes. Ensures proper carrier implementation for new product lines. Maintains required data in the agency management system for employee enrollment management, policy tracking, reporting, and commissions. Designs, builds, and maintains client online enrollment system, benefit guides and enrollment forms. Participates in capabilities presentations with prospective clients. Participates in employee open enrollment meetings, as deemed necessary due to producers scheduling constraints. Assists clients with claims resolution. Produces and distributes compliance documents. Provides HR support and advises on policy questions, claims questions, FMLA/COBRA/Disability questions. Any other duties and tasks that are required by the Company. Requirements Here's what you'll need: Bachelor's degree preferred. Two (2) or more years' experience working as a Benefits Account Manager. Experience supporting large group employee benefits - 200+ EE's and self-funded groups Current license in Health and Life. Ability to work onsite in a full-time or hybrid capacity (management discretion). Excellent interpersonal skills. Warm, approachable, savvy, and empathetic. Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand. High energy work ethic with ability to work independently while maintaining excellent customer relationships. Ability to work collaboratively with others. Willingness and ability to provide mentorship to others. Ability to work without direct supervision. Core Competencies: Accuracy: Achievement of correct and precise work. Accountability: Acceptance of responsibility and one's own actions. Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation. Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction. Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Work Environment & Physical Requirements: The work environment and physical demands described here are representative of those that may be encountered and must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Low to Moderate noise (i.e. business office with computers, phone, and printers) Ability to work in a confined area. Ability to sit at a desk for an extended period. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word. Light to moderate lifting may be required. OVD Insurance is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To Executive Search Firms & Staffing Agencies: OVD Insurance does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered OVD Insurance property, and OVD Insurance will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting OVD Insurance Human Resources Talent Department. We are not able to sponsor work visas for this position. This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.

ANNOUNCEMENT Job Title: Recruitment and Benefits Specialist Department: Human Resources Reports To: Assistant Vice President and Chief Human Resources Officer Shift/Hours: 40 hours per week Date Prepared: October 15, 2025 Summary This position is responsible for the overall administration of the University's employee benefit programs. Ensures benefit plan administration is compliant with plan rules, PPACA, ERISA, COBRA, HIPAA, IRS, federal and state regulations, company policy and vendor contracts. Manges the recruitment cycle and provides guidance to hiring managers throughout the recruitment process, works with other aspects of human resources as needed. Essential Duties and Responsibilities Manages the recruitment cycle and partners with hiring managers to understand departmental needs, devise recruitment strategies and provide support and guidance throughout the recruitment process. Handles routine and complex inquiries from employees and managers regarding various benefits needs and provides other human resources services as needed. Coordinates and handles processes for leaves of absence to include personal leave, military leave, and family medical leave, short term disability, long-term disability, worker's compensation. If needed, represents University at hearings relating to leaves. Inputs and maintains data for employee records for benefit programs and inputs and maintains data for other employee records as needed. Responsible for overall COBRA administration process for terminated employees. Provides periodic updates on benefit programs and options to current and former employees, assists employees with inquiries and conducts ongoing research for issues related to benefits. Works closely with external health and welfare consultant and carrier representatives from all insurance providers to formulate health plan design and funding recommendations. Conducts new hire on-boarding and orientation in collaboration with the Senior Human Resources Specialist. Responsible for annual open enrollment/benefits fair process. Completes and submits required OSHA and MI-OSHA reports and maintain records of benefit programs to assure compliance with state and federal requirements. Assists employees in securing pre-retirement and post-retirement process to include providing information on financial planning and retiree benefits. Works closely with MICU/MEP 403b Plan vendors and representatives to monitor program, conduct testing, provide compliance reports and data. Partners with benefit carriers in transfer of data to external vendors and identify and resolve system feed issues to ensure stable interface. Also identifies any deduction adjustments and/or issues that will affect the payroll process. Handles processes for Affordable Care Act (ACA) to include tracking employee hours and completing and submitting Form 1095-C for annual submission under the act. Audits monthly billing reports from all insurance carriers for accuracy and payment process. Collects data and completes reports on Creditable Coverage Disclosure information to the Centers for Medicare and Medicaid Services (CMS). Receives training in various areas of Human Resources and provides cross-functional support as needed to contribute to the overall goals and objectives of the department. Coordinates on-site meetings with carrier representatives as needed. Other duties as assigned. Madonna University reserves the right to assign or reassign duties and Responsibilities for this job at any time QUALIFICATIONS The above statements reflect the general responsibilities of the position and should not be construed as a detailed description of all the work requirements that may be inherent in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Bachelor's degree from a four‑year college or university required with at least three to five years related experience and/or training. Master's degree in human resources, Public Administration or related field strongly preferred. Must be proficient with computer data base programs. Strong analytical and problem-solving skills. Strong knowledge of the workings of benefit processes and procedures. Ability to work in a high volume, busy environment while understanding the dynamics of human resources. Ability to work under minimal supervision and to work successfully with confidential information. Excellent written, verbal, and interpersonal communication skills. Experience working with various data and software systems. Strong knowledge of Microsoft Office. TO APPLY Please complete the application on our website at madonna.edu/hr. Please send a letter of intent reflecting the above responsibilities and qualifications and a resume to **************. Current employees must complete the internal application on MY Portal >Employee Resources. MADONNA UNIVERSITY A Catholic institution founded by the Felician Sisters and guided by the values of St. Francis. Candidates must be committed to excellence in teaching, scholarship, and service, and support the Mission of the University. We are an equal opportunity employer committed to a culturally diverse workforce. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability. Candidates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Thank you for your interest in employment opportunities at Madonna University.

This is the job description used to convert temporary employees thru a staffing agency to full-time K-Line employee.

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The PBM Pricing Strategy Analyst, Senior is responsible for Administrative Services Only (ASO) support functions. How You Will Make an Impact Primary duties may include, but are not limited to: * Implements new processes, process improvements, and best practices related to guarantee monitoring and ASO pass back activities. * Creates and implements metrics and supports performance measures to establish performance objectives for revenue maximization. * Creates tools and processes to monitor margin revenue and client retention. * Monitors revenue performing below thresholds and implements necessary tasks to bring performance to or above targets. * Implements pricing in the system related to margin. * Supports the Pharmacy Services team in implementing future revenue, member expansion and growth capacity. Minimum Requirements: Requires a BA/BS in Finance or related field and a minimum of 3 years of experience with Pharmacy Benefits Manager (PBM), data analysis; or any combination of education and experience, which would provide an equivalent background. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $86,064 to $129,096 Locations: Minnesota In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Role Description: Independent Community Care Services (ICCS) is seeking a highly competent, detail-driven, and self-motivated Consumer Benefits Specialist. This role focuses on DHS benefits management, Home Help/Chore Service billing, Medicaid coordination, and accuracy-driven administrative work to support individuals with developmental disabilities. We are looking for a strong thinker, someone who can take initiative, learn systems efficiently, problem solve, and follow through without constant supervision. Position start: Early 2026 Work Environment: On-site at ICCS administrative office Standard business hours (with flexibility based on needs) Supportive, mission-driven team Competitive pay based on experience Benefits package available (insurance, 401K, vacation, personal, sick, birthday) Fun organizational culture, including: • Weekly yoga sessions • Annual Trunk-or-Treat, Company Picnic, Christmas party etc. • Quarterly team-building + social activities • Collaborative, hands-on and travel training opportunities Key Responsibilities: •Coordinate DHS benefits & Home Help/Chore Service applications, renewals, and billing •Verify Medicaid eligibility and authorizations; follow up to maintain active status •Communicate with DHS, supports coordinators, guardians, and internal staff professionally & timely •Communicate appointments and follow up with the appropriate parties •Maintain accurate records, logs, and supporting documentation •Submit billing in accordance with regulatory timelines •Assist with benefit-related problem solving and documentation collection •Track consumer financial activity related to DHS benefits •Maintain confidentiality and comply with HIPAA & Recipient Rights standards •Support internal teams with benefit-related questions & updates

Job DescriptionMid-Valley Insurance and Financial is actively seeking a professional who is ready to take over our employee benefits department. This person will handle everything from processing new enrollments and managing new hire eligibility to resolving any/all issues related to our clients employee benefits questions. This role will help create a great client experience! This role includes but is not limited to the following items: New Enrollments: This role will process new enrollments, additions, changes, and deletions of members on a timely basis. Benefits Expert: You will be responsible for answering any/all questions related to employee benefits. Carrier Liaison: You are the main point of contact between the insurance provider and the client. Your role is to foster relationships on both sides to keep the client and company happy. Client Facing: You will be meeting with clients both in the office and outside of the office. This will be as often as the client wishes. Our ideal candidate will bring the following experience and skills to this role: 1+years of experience working in employee benefits Passion for enhancing the customer experience Strong organizational skills Ability to work independently as well as on a team Licensed in Life and Health, or the ability to do so within 60 days of hire Powered by JazzHR 12eqIWF4uH

The Benefits Administrator will interact with employees in all areas of company benefits including fielding questions pertaining to wellness programs, disability policies, and vendor platforms. Responsibilities * Ensure that the administration of company benefits is done in the correct manner, following all pertinent laws, guidelines, and best-practices; this includes health and wellness, leaves of absence, 401K, unemployment, and worker's compensation * Case management: the ability to manage complex medical, 401K, and leave of absence issues * Compile and organize information for unemployment hearings; occasionally take part in unemployment hearings * Provide support and guidance to HRBPs when complex, specialized, and sensitive questions and issues arise; may be required to conduct interactive process in cases involving ADA guidelines * Be able to compile and analyze data needed for various government reports, including 401K and year-end 5500 reporting * Fulfill court ordered benefit directives and file all relevant state paperwork correctly and in a timely manner * Be able to compile a benefit analysis and present findings to senior leadership * Identify and recommend reasonable short and long-term goals for key performance metrics, including providing pertinent milestones, and benchmarks * Assist in research and data collection on current and future benefit offerings; make recommendations to senior leadership for policies and benefits changes which would improve existing benefits and leave offerings * Ensure compliance with data privacy regulations and best practices * Perform other duties as assigned Qualifications * Bachelor's degree in Human Resources, Business Administration, Industrial Psychology, or related field required * Minimum of five years of experience employee benefits administration * Benefit Certifications preferred * Thorough understanding of local, state, and federal laws involving employment, HR, and benefits administration * Has the ability to supervise team members and delegate tasks to others * Extensive knowledge of our HRIS and similar human resource management software and practices * Basic knowledge of payroll practices/processes * Excellent verbal and written communication skills * Excellent organizational skills and attention to detail * Strong analytical and problem-solving skills Physical Requirements * Prolonged periods of sitting at a desk and working on a computer * Must be able to lift up to 15 pounds at times Benefits * Competitive base compensation * Employer paid continuing education courses and designations via access to Kaufman Institute * Health and welfare benefits including medical, vision and dental * 401K with employer match * Paid vacation, sick time, and holidays * Access to Kaufman Wellness Program About Our Company H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting and real estate to claims, loss control and risk management services, our depth of services is unrivaled. Equal Opportunity Employer The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionDescription: PACE North is seeking a compassionate Certified Occupational Therapy Assistant (COTA) to provide both in-center and in-home therapy services to our elderly participants. PACE stands for Program of All-Inclusive Care for the Elderly. We provide a unique, comprehensive care model for individuals aged 55 and older who qualify for nursing facility-level care but wish to remain in their homes as they age. About the Role - Certified Occupational Therapy Assistant Deliver occupational therapy treatments under the supervision of an OT Facilitate wellness and restorative programs Support participants in reaching therapy goals Assist with equipment ordering and implementation Provide staff and family training Why PACE North? Full time weekday hours - no weekends or holidays Full benefits package - including Medical coverage starting on day 1 Mileage reimbursement Opportunity to work in a dynamic, interdisciplinary care model Join a team where your care and compassion help seniors thrive every day. Requirements: Associate's degree from an ACOTE or WFOT accredited OT program Michigan COTA License Valid driver's license (travel required) 1 year of experience with geriatric populations preferred Clinical competency with older adults and basic computing skills

Employee Health Coordinator Department: Employee Health Hours: Full Time. Days. Full Benefits. Aspire Rural Health Systems is seeking a full time Employee Health Coordinator. We are looking for people with a great attitude to join our dedicated team of healthcare professionals who are constantly striving to provide the highest quality of services for our patients. REQUIREMENTS: Current CMA, LPN, or RN certification in the state of Michigan or equivalent work experience. Current CPR certificate Certified Train the Trainer for Drug Screen and Breath Alcohol testing RESPONSIBILITIES: Support the continuous improvement of the Occupational Health Program by working in collaboration with the Manger of Occupational Services to ensure the continuous improvement of the Occupational Health Program. " We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law ."

The Payroll, Benefits, and Leave Administrator is responsible for supporting the company's compensation strategy by managing the payroll function, benefits, and leave administration. This role involves running payroll cycles, and ensuring compliance with various leave programs. The position plays a crucial role in maintaining payroll accuracy, managing staff benefits, and supporting compliance with federal and state regulations. The Payroll, Benefits, and Leave Administrator ensures staff members are compensated correctly and on time. Essential Functions Payroll Management: Manage full-cycle payroll operations, including new hires, terminations, and staff status changes. Coordinate appropriate use of the company's timekeeping and payroll systems. Maintain and update payroll systems to ensure data accuracy. Balances quarterly and annual tax reports including resident vs. nonresident status to payroll records to ensure accuracy of federal, state and local tax Work with authorities (e.g. IRS) on audits or requests. Identifies payroll-related issues for management review and direction. Perform state and local tax registrations as needed. Respond to staff inquiries regarding payroll, deductions, and tax forms in a timely and meticulous manner. Serves as Subject Matter Expert for payroll system and process, including testing and setup of new systems and processes. Collaborate with accounting team to streamline payroll-related processes Manage and process any off-cycle payroll transactions as needed. Ensure compliance with payroll laws and resolve inquiries

Full-time Description Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Specialist on our Client Services Team. In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries resolving issues as a dedicated employee benefit advocate. Bring your friendly attitude, positive energy, and problem-solving abilities, and let's create incredible client experiences together! Your role will involve wearing many hats, including: Enrollment Master: Process additions, changes, and deletions of member enrollments quickly without sacrificing accuracy Verification Pro: Ensure enrollments are received by carriers through various systems Benefit Guru: Answer employee level questions during open enrollment and throughout the year. Order ID cards, address benefit-related inquiries, and log every task with precision-all within 24-48 hours! Carrier Liaison / COBRA specialist: Act as the bridge between members and insurance carriers to resolve claims and service issues Email Champion: Manage the advocacy inbox and meticulously document tasks Service Excellence Hero: Deliver exceptional service to our internal and external clients Creative Communicator: Craft clear, accurate, and engaging Open Enrollment materials, including employee benefit booklets At Wilshire Benefits Group, we offer a robust and competitive benefits package and an award-winning work environment. We believe in celebrating your achievements, fostering a fun and inspirational work environment, and providing the support you need to shine. Ready to join the team and become a contributor to our intentionally-different approach? Apply now! Requirements Our ideal candidate will bring the following skills and abilities to the role: 1+ years of experience working with employee health insurance benefits Passion for and commitment to delivering exceptional customer service Strong data entry and accuracy skills / experience working with detailed data Proven experience responding to client and/or employee support requests Ability to diligently track and maintain data, consistently populate internal systems, and stay organized Ability to work independently and as a team member to respond to varying client needs Ability to create, edit, and proofread documents; Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Adobe Willing to work onsite Bachelor's degree preferred Licensed in Life and Health a plus Employee Navigator / benefits administration knowledge helpful Experience in MS Publisher helpful Salary Description $21-$28

Job DescriptionBusiness Office Payroll Benefits Coordinator Payroll, Human Resources, and Long-term Care Experience Preferred We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Facility: MediLodge of Plymouth Why MediLodge? Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with MediLodge today! Summary: The Payroll Benefits Coordinator performs the payroll administration functions for a facility.Qualifications:Education: High school diploma or equivalent, college level courses in accounting or business preferred. Experience: Two years' experience in payroll or human resources. Job Functions: Process payroll in adherence with federal/state/facility/regional pay guidelines. Ensures that pay practices are documented, pay rates and programs are monitored and that merit increases are timely. Coordinates PIB (pay-in-lieu of benefits) process, including verifying that employees do not elect PIB when enrolled in any other benefit plans (excluding the retirement savings plans). Posts state and federal posters required by law in appropriate locations. Ensures that the HRIS contains correct employee information including; social security number, job title and FLSA status. Reviews employee time and attendance reports for accuracy and completeness, and makes corrections as necessary. Serves as a back up to the SDC to ensure WOTC compliance and backup to Human Resources Coordinator as needed. Performs other tasks as assigned. Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office. This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations. Responsible for the supervision, hiring and training of the business office staff. Responsible for all aspects of the resident trust accounting system, including security of patient funds. Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary. Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections. Responsible for ensuring collections of balances due from residents while in the facility. Manages the Medicaid pending application and conversion process to ensure timely resolution. Responsible for month-end closing of billing system in accordance with company policy and timelines. Ensures patient bills and collection letters are processed accurately and timely. Communicates with Central Billing Office with additional billing information to clear claim edits and rejections. Coordinate responses to various audit requests. All other duties as assigned. Knowledge/Skills/Abilities: Knowledge of computerized payroll and bookkeeping systems. Ability to communicate effectively with residents and their family members, and at all levels of the organization. Skilled in the use of computers and the Microsoft Office suite of applications. Ability to be accurate, concise, and detail oriented. Ability to maintain confidentiality. Point Click Care (PCC) billing system experience preferred. National Data Care Resident Funds Management System (RFMS) experience preferred. Experience using Excel, Power point, and Word. Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complain

Job Description Coordinates, manages, and implements Company employee benefit plans and programs, such as medical, dental, life, and flexible spending (health and child care). Provides information, assistance, and solutions to employees and supervisors related to benefits in order to promptly resolve problems and/or answer questions. Serves as the primary contact for ensuring employees are correctly onboarded in the company HRIS and payroll system. RESPONSIBILITIES AND RESULTS Coordinates and implements the company's benefit programs to ensure accurate and timely enrollment, disenrollment, etc., of all eligible participants using company, provider, and third-party administrator systems. Ensures company compliance with Section 125 and FSA plans, COBRA, HIPAA, ACA, and other applicable state and federal benefit-related laws/requirements. Conducts research in order to make specific recommendations for benefit enhancements, additions, and removal. Provides recommendations to human resources leadership (Director of HR) for consideration. Assists with the bid/request for proposal process to ensure appropriate vendor products and services are evaluated and considered. Ensures appropriate plan documents are drafted, updated, and in compliance with ERISA requirements if applicable. Makes cost-containment recommendations in order to provide maximum coverage and/or benefit plan options, balancing cost-effectiveness for the company and employees. Provides employees with claims assistance and review to the extent authorized by law and plan document guidelines. Interprets plan documents and policies in order to act as a liaison between employees and carriers/providers. Maintains positive vendor relationships to effectively upgrade plans, introduce new products, investigate plan/policy discrepancies, and provide two-way communication in non-routine situations. Ensures electronic files are maintained according to company standards and statutory requirements. Performs and oversees data entry in various computer systems and spreadsheets to ensure accurate databases and records are maintained for reporting and regulatory purposes. Reconciles invoices to vendor agreements to ensure company costs are consistent with agreed-upon fees. Coordinates annual open enrollment, using resources to assist employees in making informed choices. Ensures open enrollment process is completed timely and accurately. Leads carrier connection implementations in HRIS system. QUALIFICATIONS Education Bachelor's degree in human resources or related field. Human resources generalist experience may be considered for degree equivalency. Work Experience Three years' experience in an HR Generalist role required Experience in a manufacturing environment preferred Skills and Knowledge Advanced knowledge of benefits administration Ability to develop, interpret, and communicate policies Ability to use various human resources-specific software/databases and other software programs (Excel, Word, PowerPoint, etc.) at an advanced level Ability to apply working knowledge of federal and state benefit laws relating to HIPAA, ERISA, FMLA, COBRA, FSA, HRA, HSA, ACA, etc. Demonstrated ability to make decisions based on policies and procedures Ability to collect, compile, and analyze data from various sources Ability to plan, organize, schedule, and coordinate with minimal or no direction Ability to display positive interpersonal skills in various situations Excellent analytical skills Excellent verbal and written communication skills Ability to work as a contributing and positive member within the team Ability to comprehend and comply with GMP rules and Food Safety guidelines PHR/SPHR certification or Certified Employee Benefits Specialist (CEBS) preferred Ability to speak, read, and write Spanish preferred Supervisory Responsibilities Yes BEHAVIORAL REQUIREMENTS As part of a team-based work environment, must be able to demonstrate the following Job Competencies: Job Competencies Willingness to Deal with Multiple Tasks - Works through multiple priorities concurrently; uses data management tools to organize information versus rely on memory; successfully manages concurrent objectives by sticking to disciplined work plan when faced with 'hot' issues that could divert time and resources. Takes Personal Responsibility - Demonstrates attitude and commitment to take personal responsibility for results, even when in team environment with no authority over others; will step up to fill gaps so results can be assured; avoids excuses as explanations or defending/justifying negative but preventable outcomes. Develops Technical Competence - Seeks to stay abreast of new developments in core competencies and learn enough about related fields to apply knowledge effectively in business; enjoys learning and is intellectually curious; has strong desire to continuously improve knowledge, skills, and abilities; sees learning and knowledge as keys to building skills and abilities essential to job and career success. Attention to Detail - Committed to exactness and precision in task completion; identifies, pays attention to, and works to understand details; thorough and consistent in following up at detail level; seeks to become expert in disciplines related to adopted career path to ensure quality and precision in work; takes pride in knowledge base and level of expertise. Team Orientation - Shows skill and ease at working in groups; works with others to achieve better results and forges close working relationships and alliances to get things done; is quick to cooperate versus expect others to bend to his/her wishes; supports joint ownership and shared recognition for results; recognizes advantages of group participation in planning and problem solving. Influence - Has ability to create understanding and support for initiatives or positions and negotiate to solutions that are supported by all parties. Understands agendas and perspectives of others, recognizing and effectively balancing interests and needs of one's own group with those of broader organization. Risk Taking - Uses appropriate methods to identify opportunities, implement solutions, and measure impact. Takes risks while finding better ways to solve problems and capitalize on opportunities. Shows enthusiasm and willingness to plunge into tasks/projects despite difficulty or uncertainty. Customer Relations - Emphasizes view of customers and potential customers in setting priorities and plans. Utilizes feedback from customers in making decisions. Advocates for policies and processes that benefit customers. Influence - Ability to gain others support for ideas, proposals, projects, and solutions. Respects Diversity - Respects the Company's diverse workforce, and behaves in a manner that does not cause harm to others based on age, race, ethnicity, gender, sexual orientation or religious believes. Adaptability - Has ability to focus on the benefits of change and see it as positive; approaches change or newness in constructive, objective manner, views change as learning opportunity; able to deal with frequent change, delays, or unexpected events. Good Manufacturing Practices/Food Safety - Demonstrates Good Manufacturing Practices and proper Food Safety procedures when performing daily job functions. Correctly wears required Personal Protective Equipment (PPE) in designated areas. Recognizes areas for GMP and Food Safety procedure improvements and shares ideas with leadership. Safety Awareness - Demonstrates use of safe and proper work methods and follows established safety procedures. Reports and corrects working conditions that may increase risk factors for injury. ENVIRONMENT/PHYSICAL DEMANDS Noise level in work environment is moderate; Standard office setting. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable persons with disabilities the ability to perform the essential responsibilities and results.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level in a three-level career path. A CBA I is a critical first point of contact for our customers. To be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is critical to provide accurate information on benefits, claims, and or policy administration with minimal operational oversight. Incumbents in this role will be tasked with compiling information for multiple product types, from multiple systems, and providing responses to customers that are thorough, clear, and concise. All work is carefully performed according to established protocols/procedures. In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate empathy, and resolving customer issues where appropriate. This position requires the use of multiple system applications and administrative processes. While service is focused on our external customers, this position is responsible for creating detailed/appropriate documentation for our internal cross-functional business partners. In addition to providing excellent customer service in accordance with established standards, incumbents will need to demonstrate proficiency in individual metrics (i.e. accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center. **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being available to assist via multiple avenues of communication with timely and accurate information regarding policy and coverage-related questions. + Meet or exceed company goals and metrics to guarantee the best experience for customers. + Be open and motivated by feedback and guidance to be at your best for customers. + Protect customers' privacy (both internal and external) and reassure them with empathy and professionalism. + Be available to work a regularly assigned shift between the hours of 8:00 am and 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training and associated support periods. + Ability to obtain information from multiple systems and relay to customers in a seamless manner. + Follow all documented processes/workflow to enhance customer service and reduce customer effort/operating efficiency. + Utilize resources and tools to accurately respond to customer inquiries. + Demonstrate a passion for the values outlined in value statements. + May perform other duties as assigned. **Job Specifications** + 1 year customer service experience preferred, with a strong preference that the experience be in the insurance/healthcare/medical/financial field or equivalent area. + Highschool diploma or GED required. + Successful completion of Contact Center training program, including demonstrating phone proficiency and passing required knowledge checks. + A passion for helping customers and exceeding their expectations with high integrity. + Answering customer inquiries, translating documents and acting as an interpreter for English and Spanish languages. + Excellent verbal and written communication skills with the ability to flex your communication style to best meet the needs of customers, both in English and Spanish. + Enthusiasm for working in a fast-paced, structured environment, answering numerous inquiries for customers at their greatest time of need. + Strong computer and multi-tasking skills as well as the ability to confidently work in multiple systems with dual monitors. + Familiarity with Microsoft applications such as Outlook, Word, and Excel. + Intellectual curiosity and a desire to continually learn and grow. + An excellent work ethic and ability to adapt and work successfully in a continually changing environment. + Dependability - being available when needed by teammates and customers. + Comfortable with video communications via MS Teams throughout the day to communicate with teammates and leadership face to (virtual) face. + Must meet attendance requirements and in office expectations when applicable. ~IN3 \#LI-LM2022 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$62,400.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

Job DescriptionPayroll Benefits Coordinator Payroll, Human Resources, and Long-term Care Experience Preferred Facility: MediLodge of Munising We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why MediLodge? Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with MediLodge today! Summary: The Payroll Benefits Coordinator performs the payroll administration functions for a facility.Qualifications:Education: High school diploma or equivalent, college level courses in accounting or business preferred. Experience: Two years' experience in payroll or human resources. Job Functions: Process payroll in adherence with federal/state/facility/regional pay guidelines. Ensures that pay practices are documented, pay rates and programs are monitored and that merit increases are timely. Coordinates PIB (pay-in-lieu of benefits) process, including verifying that employees do not elect PIB when enrolled in any other benefit plans (excluding the retirement savings plans). Posts state and federal posters required by law in appropriate locations. Ensures that the HRIS contains correct employee information including; social security number, job title and FLSA status. Reviews employee time and attendance reports for accuracy and completeness, and makes corrections as necessary. Serves as a back up to the SDC to ensure WOTC compliance and backup to Human Resources Coordinator as needed. Performs other tasks as assigned. Knowledge/Skills/Abilities: Knowledge of computerized payroll and bookkeeping systems. Ability to communicate effectively with residents and their family members, and at all levels of the organization. Skilled in the use of computers and the Microsoft Office suite of applications. Ability to be accurate, concise, and detail oriented. Ability to maintain confidentiality.