Benefits representative vs certified medical technician

The differences between benefits representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a benefits representative, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $38,694 average annual salary of a benefits representative.

The top three skills for a benefits representative include customer service, patients and insurance coverage. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Benefits representative vs certified medical technician overview

	Benefits Representative	Certified Medical Technician
Yearly salary	$38,694	$38,859
Hourly rate	$18.60	$18.68
Growth rate	7%	5%
Number of jobs	13,058	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 28%
Average age	45	44
Years of experience	6	12

What does a benefits representative do?

A benefits representative is responsible for facilitating and disseminating information about benefits programs and policies across all employees in the company. Benefits representatives respond to the employees' inquiries and concerns of benefits processes, update their benefits information, and resolve discrepancies and disputes. They also support the company's initiatives on developing new benefits plans, implementing campaigns, as well as writing application guides for reference. A benefits representative should have excellent communication and organizational skills as they also conduct surveys to check the efficiency and effectiveness of the benefits programs and adjusting procedures as needed.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Benefits representative vs certified medical technician salary

Benefits representatives and certified medical technicians have different pay scales, as shown below.

	Benefits Representative	Certified Medical Technician
Average salary	$38,694	$38,859
Salary range	Between $29,000 And $51,000	Between $28,000 And $53,000
Highest paying City	New York, NY	Denton, TX
Highest paying state	New Jersey	Alaska
Best paying company	BlackRock	Favorite Healthcare Staffing
Best paying industry	Finance	Health Care

Differences between benefits representative and certified medical technician education

There are a few differences between a benefits representative and a certified medical technician in terms of educational background:

	Benefits Representative	Certified Medical Technician
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Benefits representative vs certified medical technician demographics

Here are the differences between benefits representatives' and certified medical technicians' demographics:

	Benefits Representative	Certified Medical Technician
Average age	45	44
Gender ratio	Male, 30.3% Female, 69.7%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 11.0% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 7.0% White, 61.9% American Indian and Alaska Native, 0.3%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	9%	8%

Differences between benefits representative and certified medical technician duties and responsibilities

Benefits representative example responsibilities.

Determine eligibility and process FMLA initial notification letters for employees which lead to immediate use of benefits.
Service consumers inbound inquires via phone and live chat regarding HRA, FSA and HSA accounts.
Work with clients to ensure ACA compliance.
Train in and apply HIPAA privacy and security regulations and maintain strict confidentiality of claims.
Contact any FSA or HRA groups concerning any outstanding payments for claims and/or admin fee invoices.
Produce benefit-related reports from HRIS.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Benefits representative vs certified medical technician skills

Common benefits representative skills

Customer Service, 18%
Patients, 18%
Insurance Coverage, 8%
Medicaid, 6%
Insurance Carriers, 5%
Term Disability, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Benefits Representative
Benefits Representative vs Certified Medical Technician

Updated January 8, 2025

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