Benefits representative vs employee benefits supervisor

The differences between benefits representatives and employee benefits supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a benefits representative and an employee benefits supervisor. Additionally, an employee benefits supervisor has an average salary of $50,372, which is higher than the $38,694 average annual salary of a benefits representative.

The top three skills for a benefits representative include customer service, patients and insurance coverage. The most important skills for an employee benefits supervisor are HR, payroll, and customer service.

Benefits representative vs employee benefits supervisor overview

	Benefits Representative	Employee Benefits Supervisor
Yearly salary	$38,694	$50,372
Hourly rate	$18.60	$24.22
Growth rate	7%	7%
Number of jobs	13,058	11,390
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 60%
Average age	45	45
Years of experience	6	6

What does a benefits representative do?

A benefits representative is responsible for facilitating and disseminating information about benefits programs and policies across all employees in the company. Benefits representatives respond to the employees' inquiries and concerns of benefits processes, update their benefits information, and resolve discrepancies and disputes. They also support the company's initiatives on developing new benefits plans, implementing campaigns, as well as writing application guides for reference. A benefits representative should have excellent communication and organizational skills as they also conduct surveys to check the efficiency and effectiveness of the benefits programs and adjusting procedures as needed.

What does an employee benefits supervisor do?

An Employee Benefits Supervisor supervises, trains, and completes performance reviews for the staff they manage. They develop and update procedure manuals, analyze, note down company operations, and interact with company vendors, staff, officials, members, and other entities. They oversee all open enrollment aspects with the help of employee wellness and communications or marketing staff. They also manage vendor performance, review service agreements, lead staff calls, meetings, and lead vendor calls.

Benefits representative vs employee benefits supervisor salary

Benefits representatives and employee benefits supervisors have different pay scales, as shown below.

	Benefits Representative	Employee Benefits Supervisor
Average salary	$38,694	$50,372
Salary range	Between $29,000 And $51,000	Between $32,000 And $77,000
Highest paying City	New York, NY	-
Highest paying state	New Jersey	-
Best paying company	BlackRock	-
Best paying industry	Finance	-

Differences between benefits representative and employee benefits supervisor education

There are a few differences between a benefits representative and an employee benefits supervisor in terms of educational background:

	Benefits Representative	Employee Benefits Supervisor
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Benefits representative vs employee benefits supervisor demographics

Here are the differences between benefits representatives' and employee benefits supervisors' demographics:

	Benefits Representative	Employee Benefits Supervisor
Average age	45	45
Gender ratio	Male, 30.3% Female, 69.7%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 11.0% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 7.0% White, 61.9% American Indian and Alaska Native, 0.3%	Black or African American, 10.7% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 7.1% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between benefits representative and employee benefits supervisor duties and responsibilities

Benefits representative example responsibilities.

Determine eligibility and process FMLA initial notification letters for employees which lead to immediate use of benefits.
Service consumers inbound inquires via phone and live chat regarding HRA, FSA and HSA accounts.
Work with clients to ensure ACA compliance.
Train in and apply HIPAA privacy and security regulations and maintain strict confidentiality of claims.
Contact any FSA or HRA groups concerning any outstanding payments for claims and/or admin fee invoices.
Produce benefit-related reports from HRIS.

Employee benefits supervisor example responsibilities.

Manage and provides all lab requests, orders or results to patients or providers following HIPPA protocol.
Manage payroll deductions, responsible for monthly insurance premium payments, and coordinate/communicate annual open enrollment.
Team maintain excellent HIPAA compliance guideline standards for patient privacy.
Update communication materials including new hire packets and HIPAA training.
Assist in developing HIPPA training and processes, ensuring organizational compliance.
Administer FMLA and workers compensation programs for both domestic and international employees.

Benefits representative vs employee benefits supervisor skills

Common benefits representative skills

Customer Service, 18%
Patients, 18%
Insurance Coverage, 8%
Medicaid, 6%
Insurance Carriers, 5%
Term Disability, 4%

Common employee benefits supervisor skills

HR, 10%
Payroll, 8%
Customer Service, 8%
HRIS, 7%
Cobra, 6%
HIPAA, 6%

Benefits Representative vs. similar jobs

Benefits Representative related careers

Benefits Representative related jobs

What similar roles do

Zippia Careers
Business and Financial Industry
Benefits Representative
Benefits Representative vs Employee Benefits Supervisor

Updated January 8, 2025

Browse business and financial jobs