Billing representative jobs in New York - 2,287 jobs
Inpatient Hospital Biller
Tandym Group
Billing representative job in New York
A health services network in Westchester County is actively seeking a new Inpatient Hospital Biller for a great opportunity.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8am to 4pm
Responsibilities:
Analyze reimbursement and ensure adherence to payer contracts
Audit and reconcile plan payments, identify variances, and escalate issues
Prepare reports on contractual discrepancies and assist with payer negotiations
Maintain contract software, fee schedules, and provider escalation files
Conduct revenue cycle analysis, trending, and month-end reporting
Collaborate with managed care and revenue cycle teams to resolve discrepancies
Perform other duties, as needed
Qualifications:
2+ years of experience in Hospital Patient Accounting (Patient Financial Services, Patient Accounts)
Bachelor's Degree in Business and/or Health Administration
Strong understanding of Account Review, Denials, Variances, and Payer Contracts
Advanced skills in Excel (Pivot Tables, Formulas, Filters, etc.)
Strong communication and problem-solving skills
Ability to work independently with minimal training
$36k-46k yearly est. 18h ago
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Supervisor of Physician Billing / 2
The Goodkind Group, LLC 4.0
Billing representative job in Farmingdale, NY
Seeking a Physician Billing Insurance Follow-up Supervisor to work for a rapidly growing medical management company in the Farmingdale/Melville area. This position requires Medical Coding Certification, three (3) years or supervisory experience, three (3) years of Insurance Follow-up. As the Supervisor - Insurance follow-up you will act as liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for as appropriate. Performs follow-up on receivables and posting for patients and third party accounts.
Duties and Responsibilities
· Acts as liaison between upper Management and Staff.
· Oversees the units daily work activities.
· Conducts on job training and seminars
· Maintains current AR and productivity reporting.
· Provides scheduling of weekly work direction.
· Implementation of quality control measures - HIPPA and laws of the medical field.
· Assists in the implementation of approved administrative systems.
· Monitors information related to operations.
· Ensures billing is submitted accurately and timely.
· Follow-up on open account receivables via phone calls to the carriers or their website(s).
· Ensures accuracy of adjustments balances.
· Assists internal and external customers regarding questions on third party billing.
· Handles patient complaints to conclusion.
· Recommends appropriate personal actions for staff.
· Full knowledge of company policies and procedures.
· Performs other job related duties as assigned or when necessary, and unrelated duties in times of emergency.
Education and Experience
· High School diploma and GED
· College preferred
· Minimum of 3 years experience in Supervisory capacity
· Any appropriate combination of education and experience
Knowledge and Skills
· Knowledge of HIPPA Regulations and maintains current industry knowledge
· Proficient in EPIC application
· Full knowledge of the New York State Third Party Regulation
· Credit and collections practices
· Good organizational and communication skills
· Computer literacy
· Displays courtesy, tact, and diplomacy when dealing with employees, patients, physicians and outside institutions. Refers matters outside scope of own duties to appropriate others as needed.
REQUIRED Licenses/Certifications:
· Certified Professional Coder (CPC) or
· Certified Coding Specialist (CCS) or
· Certified Coding Specialist Physicians (CCSP)
$49k-77k yearly est. 18h ago
Physician Billing Supervisor
TBG | The Bachrach Group
Billing representative job in Melville, NY
Physician Billing Supervisor of Insurance Follow-Up
Healthcare Industry
Salary: $65,000 - $80,000
We are seeking an experienced Billing Supervisor to oversee daily revenue cycle and billing operations. This role serves as a key liaison between upper management and staff, ensuring accurate billing, timely follow-up on accounts receivable, compliance with regulations, and high-quality customer service. The ideal candidate has strong supervisory experience, deep knowledge of medical billing and coding, and the ability to lead teams in a fast-paced healthcare environment.
Key Responsibilities
Act as a liaison between upper management and staff.
Oversee daily unit operations and workflow.
Conduct on-the-job training and provide ongoing staff support.
Maintain accounts receivable and productivity reporting.
Schedule and assign weekly work direction for staff.
Implement and monitor quality control measures, including HIPAA compliance and regulatory updates.
Assist with implementation of approved administrative systems and procedures.
Monitor operational data and billing-related information.
Ensure billing is submitted accurately and in a timely manner.
Perform follow-up on open accounts receivable, including payer phone calls and portal reviews.
Ensure accuracy of adjustments, balances, and third-party billing.
Assist internal and external customers with billing-related inquiries.
Handle patient complaints through resolution.
Prepare performance evaluations and recommend appropriate personnel actions.
Maintain full knowledge of company policies and procedures.
Perform additional job-related duties as assigned or as needed in emergency situations.
Education & Experience
High School Diploma or GED required; college education preferred.
Minimum of 3 years of supervisory experience.
Combination of education and experience will be considered.
Required Skills & Knowledge
Strong knowledge of HIPAA regulations and healthcare compliance standards.
Proficiency with Epic healthcare applications.
Full knowledge of medical terminology, ICD-9/10, and CPT coding.
Understanding of New York State third-party regulations.
Knowledge of credit and collection practices.
Strong organizational, communication, and leadership skills.
Computer literacy and ability to manage reporting and data.
Professional demeanor with courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external partners.
Required Certifications
Certified Professional Coder (CPC), or
Certified Coding Specialist (CCS), or
Certified Coding Specialist - Physician (CCSP)
$65k-80k yearly 2d ago
Customer Service Representative
Axius Technologies Inc. 4.1
Billing representative job in East Syracuse, NY
Key Responsibilities
Handle inbound calls from Eye Care Professionals (ECPs) regarding:
Lens orders
Order status and tracking
Remakes
General customer service inquiries
Make outbound follow-up calls to ECPs on pending jobs
Maintain an average of 8 calls per hour
Deliver high-quality, professional customer support across multiple channels
Resolve issues using available tools, resources, and sound business judgment
Escalate unresolved issues appropriately
Maintain productivity, quality, and customer satisfaction standards
Work collaboratively in a team-oriented environment
Communicate clearly, professionally, and courteously at all times
General Function
The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience.
Ideal Candidate Profile
Optical experience preferred (opticians, optical front desk, or similar roles)
ABO Certification preferred
Opportunity to pursue ABO certification post-hire for a pay increase
Lab experience is a plus
Strong customer service mindset with problem-solving abilities
Training
Combination of online optical courses and in-person 1:1 training with a team lead
Training duration: 2-3 weeks before handling independent calls
Basic Qualifications
High School Diploma or equivalent preferred but not required
Strong written and verbal communication skills in English
Ability to perform basic math
Customer-focused attitude
Intermediate PC skills
Proficient with Windows OS, Microsoft Office, internet, and web browsers
Commitment to first-call resolution
Ability to work effectively in a team environment
$30k-38k yearly est. 3d ago
Insurance Specialist
Arbor Realty Trust 3.9
Billing representative job in Tonawanda, NY
The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues.
Essential Job Functions (Duties/Responsibilities)
This position will have the following duties and responsibilities, including but not limited to:
Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements.
Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations.
Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements.
Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance.
Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions.
Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues.
Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary.
Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems.
Assist with insurance related reporting to investors and auditors.
Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information.
Meets weekly productivity goals and standards as outlined by their direct supervisor.
Maintains a minimum internal accuracy score of 95% on all assigned reviews.
Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party.
Process and review insurance endorsements and notices of cancellation and non-renewal.
Process and review insurance for loans involved in securitization.
Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues.
Qualifications
Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred
Experience: 3+ years' experience in Commercial Lines Insurance preferred
Knowledge/Skills/Abilities:
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility, accountability and dependability
Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Demonstrated ability to read commercial insurance policies and determine the coverage provided therein
Excellent communication skills, written and oral, through all levels of the organization
Strong time management and organizational skills for prioritizing multiple assignments
Ability to work in a fast-paced environment with strict deadlines
Intermediate Microsoft Office skills
Travel: None
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.
We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
$60k-65k yearly 18h ago
Customer Service Representative
Talentburst, An Inc. 5000 Company 4.0
Billing representative job in Corning, NY
Customer Service Coordinator I
Corning, NY, Hybrid
11+ Months Contract
This is currently a hybrid role with 3 days in the office and 2 days working remotely.
Pay Rate - $19.15/hr
Details
Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM
Job Summary
The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.
Key Responsibilities
Customer Support: Provide exceptional service to internal customers via phone/email/Teams
Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
Event Coordination: Assist department groups in planning and executing customer events.
Recordkeeping: Maintain accurate records of requests, orders, and communications.
Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.
Qualifications:
Education: Required: 2-year degree (preferably in business-related fields).
Skills:
Strong written and verbal communication skills for building positive relationships across all organizational levels.
Exceptional organizational and multitasking abilities, with attention to detail.
Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.
Experience:
Preferred: Previous experience in a call center, customer service, or administrative support role.
Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.
$19.2 hourly 4d ago
Billing Specialist
The Phoenix Group 4.8
Billing representative job in New York, NY
Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking.
Key Responsibilities
Prepare and submit client invoices, including digital formats, ensuring precision and timeliness
Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts
Review and interpret custom billing agreements with a critical eye for detail
Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements
Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation
Candidate Profile
At least 2 years of experience in billing within a legal or consulting environment
Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub)
Exposure to international billing practices and currency variations is advantageous
Strong analytical skills for interpreting financial data and billing trends
Exceptional accuracy and ability to follow complex instructions
Professional communication skills across all organizational levels
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$41k-56k yearly est. 18h ago
Accounts Receivable Representative
Cintas Corporation 4.4
Billing representative job in Port Washington, NY
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$36k-42k yearly est. 6d ago
Customer Service Representative
Waste Connections 4.1
Billing representative job in New York
Pay: Starting $21.00/hr. (depending on relevant experience)
Hours: 8 AM - 5 PM
Days: Monday - Friday
Why Choose Us?
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
What we need from you:
2 years ofhigh volume Customer Serviceexperience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Bilingual preferred
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Insurance: Life, Short Term/Long Term Disability
If you are a motivated professional with a passion for customer service, we encourage you to apply today!
us/en
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$21 hourly 1d ago
Billing Coordinator
Pride Health 4.3
Billing representative job in New York, NY
Job Title: Billing Coordinator
Contract Duration: 13 Weeks
Shift: 5x8 hours (40 hours in a week)
⦁ Verifies accuracy of billing forms and enters pertinent data in appropriate databases, ensuring timely and optimal reimbursement.
⦁ Investigates account billing inquiries, reviewing documentation for completeness and accuracy, including CPT and ICD-9 coding, physician data, insurance coverage, TOA and other data.
⦁ Prepares appropriate documentation for account inquiry and resolution.
⦁ Maintains a database of account inquiry information and generates reports and summaries as requested.
⦁ Investigates causes for denials and utilizes established protocols to effect satisfactory resolution.
⦁ Communicates with patients and other appropriate parties regarding open accounts, incorrect information, installment payment arrangements, etc.
Required Skills & Experience:
⦁ Two to three (2-3) years of Medical billing experience required, including knowledge of Medicare, Medicaid and 3rd party reimbursement as well as ICD-9 and CPT coding.
⦁ Excellent organization skills and demonstrated ability to maintain confidentiality of patient information.
⦁ Demonstrated ability to effectively communicate with patients and staff and to withstand the pressure that may arise in relation to dealing with physicians, the public and staff.
⦁ Demonstrated ability to handle multiple priorities and to deal with individuals under stress.
⦁ Thorough knowledge of medical terminology.
⦁ Demonstrated ability to accurately record financial information required.
Preferred Education:
⦁ Bachelor's Degree in finance or accounting preferred.
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
$37k-44k yearly est. 3d ago
Customer Service Representative
Prokatchers LLC
Billing representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 1d ago
Customer Service Representative
Insight Global
Billing representative job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 2d ago
Customer Service Representative
Esquire Bank 4.4
Billing representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 4d ago
Customer Service Representative
Russell Tobin 4.1
Billing representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 1d ago
Customer Service Representative
Jamaica Bearings Group (JBG
Billing representative job in Nassau, NY
Title: Customer Service Representative
Department: Government
About Us
For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees.
Position Summary
Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results.
Key Responsibilities
Address customers' requirements from phone, fax, mail, or EDI communications
Prepare & submit quotations to customers
Prepare cost and pricing data, Negotiate price
Review and negotiate Contract terms and conditions
Review & process customers' orders ensuring accuracy for data entry
Expedite critical orders
Source stock for critical requirements
Review & action customer open orders
Interchange parts
Obtain certifications or test reports when necessary
Initiate customer return process
Assist accounting with customer payment issues when required
Advise customers of order progress, deliveries, discrepancies, quality
Completes all other assignments that may be required by the company
Qualifications & Experience
Legal resident of USA
2-year college or technical school degree, 4 year preferred (or equivalent experience)
Proficient in English, other languages a plus
Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word
High school math or better
Excellent vision, corrected and or uncorrected
Preferred
AS400 proficient-Bosanova (preferred)
Core Competencies
Communication-written, oral, phone, computer, internet
Computer literate
Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations
E-Mail etiquette
Ability to read and understand multivariable charts and technical drawings
Understand product application
Analytical and acute problem-solving capabilities
Ability to work in a team environment as well as independently
Excellent sense of customer service
Respect and empathy for other people
Ability to listen and reason
Ability to focus on tasks and be effective in pressure situations
Goal oriented
Negotiation
Organized and detail oriented
What We Offer
Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans
Life insurance with the option to buy additional insurance for the employee, spouse, and children
401K retirement plan with a company match and a company funded pension plan
Paid time off
Paid company holidays
Tuition reimbursement
Commitment to Diversity, Equity & Inclusion
At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know.
How to Apply
To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
$31k-40k yearly est. 3d ago
Online Customer Service Representative
London Jewelers 3.5
Billing representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 4d ago
Customer Service Representative- START ASAP
Teksystems 4.4
Billing representative job in New York, NY
*Shareholder Services Representative - Call Center (Entry Level)* *Schedule:* In-office Monday-Friday (10:00am-6:00pm) + *Mandatory Remote Saturdays* (10:00am-4:00pm ET) *Hours:* 40+ hours/week during peak season
*Position Overview*
The Shareholder Services Representative is responsible for providing highquality customer service to registered shareholders through both inbound and outbound calls. Using a shareholder call list provided by the client, this individual will educate shareholders on corporate actions, voting options, and relevant proposals, while ensuring all communications are logged accurately and professionally.
This role operates in a *fastpaced call center environment*, with an expectation of completing *20-25 outbound calls per hour*. Representatives must be proactive, articulate, and able to multitask while delivering a superior customer experience.
*Key Responsibilities*
* Make outbound calls to shareholders using clientprovided call lists.
* Provide customer service support to registered shareholders via inbound and outbound calls.
* Educate shareholders on corporate actions, board proposals, and voting options.
* Track, monitor, and report outstanding issues to ensure timely client updates.
* Accurately log all call details and interactions into the Access Database.
* Assist in the development of campaign themes and messaging to maintain a clear and effective narrative.
* Maintain performance metrics in a highvolume call center environment.
* Use only the company's tollfree 800 number for all calls (personal phone numbers never appear on caller ID).
*Required Skills & Qualifications*
* Customer service oriented with strong communication and interpersonal skills.
* Ability to multitask effectively between inbound and outbound calls.
* Selfmotivated, proactive, and able to stay productive during slower call periods.
* Experience or education in *finance, business, or accounting* (required).
* Strong professionalism-*zero tolerance for lateness*.
* Must be available to work *every Saturday* (10:00am-4:00pm ET).
*Experience Level*
* *Entry Level*, with related coursework or professional exposure to finance, accounting, or business.
*Preferred Skills*
* Customer service
* Finance or business management
* Highvolume inbound/outbound calling
* Strong clarity in verbal communication
* Ability to meet or exceed call metrics
*Disqualifiers*
* No relevant experience or education in finance, accounting, or business.
* Habitual lateness or reliability concerns.
* Degrees unrelated to business/finance (Graphic Design, Fashion, Cosmetology, etc.) *without relevant work experience*.
*Job Type & Location*
This is a Contract position based out of New York, NY.
*Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in New York,NY.
*Application Deadline*This position is anticipated to close on Jan 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-18 hourly 1d ago
Patient Access Representative - Central Scheduling - Full Time
Guthrie 3.3
Billing representative job in Vestal, NY
Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Education, License & Cert: High School Diploma or equivalent is required.
Experience:
- Customer/patient relations experience required (preferably in a healthcare setting).
- At least 1‐year experience in a position requiring frequent and direct in‐person customer contact.
- Candidate should have experience in a role that requires:
• Strong organizational skills
• Excellent verbal communication skills
• Frequent keyboarding
• Exceptional attention to detail
Essential Functions:
1. Creates patient encounters in the EHR for ED, radiology, and outpatient patients. Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets)
2. Participates in daily auditing of registration processes.
3. Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system.
4. Collects co‐pays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered.
5. Performs the function of Health Information Management department after hours.
6. Participates in ED staff meetings and ED Shared Governance.
Other Duties:
Other duties as assigned.
The pay range for this position is $17.00 - $22.37/hour
$17-22.4 hourly 4d ago
Collection Representative
Firstsource 4.0
Billing representative job in Amherst, NY
Account Representative - Full-Time
Company:Firstsource Advantage Pay: $19.00/hour with a Monthly Bonus Structure!!
Schedule:
Training: Monday to Friday, 8am-5pm
Work Hours: Monday to Friday, 8am-8pm M-TH & 8am-5pm F
2 Days out of your work week, you will work till 8pm. The other 3 days will be day shift.
About the Opportunity:
Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives(Collections). This is more than just a job - it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.
What You'll Do:
Engage with customers to understand their financial situations and recommend appropriate payment solutions
Handle inbound and outbound calls professionally and empathetically
Work with compliance in mind by following federal and state regulations
Meet performance goals related to call quality, resolutions, and collections metrics
What We're Looking For:
High school diploma or GED required
At least 6 months of customer service or sales experience
Stable work history and a professional demeanor
Strong communication, problem-solving, and computer skills
Ability to manage confidential information with care and discretion
Reliable, self-motivated, and goal-oriented
Why Join Firstsource?
Career Advancement:We promote from within and support your growth
Meaningful Work:Help customers take control of their financial future
Team-Oriented Culture:Be part of a collaborative and supportive team
Skill Development:Learn and grow with hands-on experience in collections and customer service
Benefits (Eligible After 90 Days):
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with matching
Paid Training
Monthly Incentives and Recognition Programs
PTO
Take the Next Step in Your Career
Apply today to join Firstsource Advantage and start building a future you're proud of.
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The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
$19 hourly 4d ago
Senior Billing Coordinator
Simpson Thacher & Bartlett LLP 4.9
Billing representative job in Day, NY
Under minimal direct supervision, the Senior Billing Coordinator is responsible for compiling, managing and executing attorney billing.
Responsibilities/Duties
Interface with attorneys, secretaries, clients and staff regarding billing matters
Compile, analyze and process a high volume of attorney bills to clients on a monthly basis
Review and edit pre-bills in response to attorney and secretary requests
Apply retainer/on-account funds as directed by attorney and as per Firm policy
Process write-offs according to Firm guidelines and policy
Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter
Submit invoices electronically, assisting with bill resolution as required
Review billing supporting documentation for accuracy
Research and verify descriptions, amounts, rates, client/matter data and client billing requirements and make appropriate corrections
Create billing schedules and various billing analyses as required
Effectively interact and communicate with attorneys, secretaries and clients providing accurate information and timely responses to inquiry and completion of assignments
Distribute monthly partner reports
Regularly review and update comments for reports distributed to the Finance Committee and Partners
Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts, and e-billing issues
Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances
Mentor and train new Billing Coordinators as directed
Assist with special projects as needed
Perform other duties as assigned
Required Skills
Ability to effectively present information verbally and in writing
Ability to use an accounting calculator
Proficiency in MS Office Suite, particularly in Excel
High level of proficiency with 3E
Ability to work independently with minimum supervision
Strong attention to detail
Excellent analytical and problem solving skills
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Flexibility to adapt to all work situations and work varied hours
Preferred Skills
Familiarity with E-billing Hub and Multi currency preferred
Required Experience
A minimum of 3 to 5 years of billing experience in a large law firm required
Preferred Experience
5 plus years of billing experience preferred
Required Education
High School diploma or GED equivalent
Preferred Education
Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience
Preferred Qualifications
Degree in Accounting preferred
Salary Information
NY only: The estimated base salary range for this position is $95k to $115k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
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