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Business solutions manager vs engagement manager

The differences between business solutions managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a business solutions manager and an engagement manager. Additionally, a business solutions manager has an average salary of $140,135, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for a business solutions manager include architecture, business solutions and customer satisfaction. The most important skills for an engagement manager are project management, analytics, and customer service.

Business solutions manager vs engagement manager overview

Business Solutions ManagerEngagement Manager
Yearly salary$140,135$112,413
Hourly rate$67.37$54.04
Growth rate16%16%
Number of jobs194,833166,237
Job satisfaction5-
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a business solutions manager do?

A business solutions manager is in charge of overseeing and managing a company's information technology (IT) operations, ensuring everything runs smoothly and efficiently. Their responsibilities revolve around devising strategies to optimize overall IT operations, setting objectives, managing the budgets and schedules, liaising with internal and external parties, identifying the strengths and weaknesses of procedures, and implementing solutions to problem areas. Furthermore, as a business solutions manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Business solutions manager vs engagement manager salary

Business solutions managers and engagement managers have different pay scales, as shown below.

Business Solutions ManagerEngagement Manager
Average salary$140,135$112,413
Salary rangeBetween $102,000 And $191,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateArizonaNew York
Best paying companyMetaL.E.K. Consulting
Best paying industryProfessionalProfessional

Differences between business solutions manager and engagement manager education

There are a few differences between a business solutions manager and an engagement manager in terms of educational background:

Business Solutions ManagerEngagement Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Business solutions manager vs engagement manager demographics

Here are the differences between business solutions managers' and engagement managers' demographics:

Business Solutions ManagerEngagement Manager
Average age4747
Gender ratioMale, 65.9% Female, 34.1%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 12.8% White, 65.6% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between business solutions manager and engagement manager duties and responsibilities

Business solutions manager example responsibilities.

  • Implement and manage the CRM system which improve customer relationships, communications, and productivity.
  • Manage the ERP implementation of a start-up facility in Poland that are on time and budget.
  • Manage projects from inception to delivery, following the SDLC, with budgets up to $600k.
  • Work extensively with internal/external auditors to achieve SOX compliance.
  • Manage proof-of-concept prototyping, workshops activity to solve specific customer problems resulting in revenue with wins over competition.
  • Manage cost-centers and leverage unique Indian production and post- production capabilities and position the company as a prefer production partner.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Business solutions manager vs engagement manager skills

Common business solutions manager skills
  • Architecture, 9%
  • Business Solutions, 9%
  • Customer Satisfaction, 8%
  • Cloud, 8%
  • Executive Leadership, 8%
  • Technology Solutions, 7%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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