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Cash office associate vs courtesy clerk

The differences between cash office associates and courtesy clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cash office associate has an average salary of $32,478, which is higher than the $28,657 average annual salary of a courtesy clerk.

The top three skills for a cash office associate include customer service, sales floor and front end. The most important skills for a courtesy clerk are groceries, front end, and pallet jack.

Cash office associate vs courtesy clerk overview

Cash Office AssociateCourtesy Clerk
Yearly salary$32,478$28,657
Hourly rate$15.61$13.78
Growth rate-10%-5%
Number of jobs35,858118,514
Job satisfaction--
Most common degreeBachelor's Degree, 38%High School Diploma, 51%
Average age3447
Years of experience-2

What does a cash office associate do?

A cash office associate is in charge of handling cash transactions in an organization, such as collecting payments and processing money orders. There are also times when a cash office associate must make check or cash deposits, keep funds in secure places, balance cash drawers, and conduct assessments or audits. Moreover, they are also responsible for keeping accurate records of all cash transactions, producing reports for managers regularly. In some companies, a cash office associate can have the task of investigating financial irregularities or inconsistencies.

What does a courtesy clerk do?

A courtesy clerk is responsible for assisting customers with their needs, especially helping customers with bagging and carrying their items. Courtesy clerks also maintain the cleanliness and orderliness of the whole area, ensuring that customers will have a safe and comfortable service experience. A courtesy clerk assists customers with replacing defective items and recommending products based on the customers' needs. Courtesy clerks must display excellent customer service and multi-tasking skills to perform tasks with a fast-paced environment.

Cash office associate vs courtesy clerk salary

Cash office associates and courtesy clerks have different pay scales, as shown below.

Cash Office AssociateCourtesy Clerk
Average salary$32,478$28,657
Salary rangeBetween $16,000 And $63,000Between $24,000 And $33,000
Highest paying City-Arvada, CO
Highest paying state-Colorado
Best paying company-Nugget Markets
Best paying industry-Retail

Differences between cash office associate and courtesy clerk education

There are a few differences between a cash office associate and a courtesy clerk in terms of educational background:

Cash Office AssociateCourtesy Clerk
Most common degreeBachelor's Degree, 38%High School Diploma, 51%
Most common majorBusinessBusiness
Most common college--

Cash office associate vs courtesy clerk demographics

Here are the differences between cash office associates' and courtesy clerks' demographics:

Cash Office AssociateCourtesy Clerk
Average age3447
Gender ratioMale, 15.3% Female, 84.7%Male, 63.2% Female, 36.8%
Race ratioBlack or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 18.8% Asian, 7.6% White, 57.7% American Indian and Alaska Native, 0.9%Black or African American, 8.4% Unknown, 4.7% Hispanic or Latino, 23.4% Asian, 7.6% White, 54.9% American Indian and Alaska Native, 1.0%
LGBT Percentage5%6%

Differences between cash office associate and courtesy clerk duties and responsibilities

Cash office associate example responsibilities.

  • Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Take part in company competitions, upselling tickets and concessions.
  • Check out jewelry, shoe and accessory customer at jewelry counter.
  • Assist customers with their groceries whether it be bagging, locating or returning.
  • Balance office funds to reports; adjust to match as needed from errors make at POS terminals.
  • Show more

Courtesy clerk example responsibilities.

  • Manage transactions including cash, check, credit, and EBT transactions.
  • Put perishables away if need, help separate items at customer service out back on shelf.
  • Operate heavy saws, slicers, grinders, and wrapping machines to customer and store specifications.
  • Work with fryers and slicers, and use store intercoms to announce special promotions and weekly specials.
  • Responsibilitieswork at a fuel station .. Skills usedwork register and do paper work .. math skills and fractions
  • Increase store cleanliness and eliminate possible health hazards to provide customer satisfaction and safety.
  • Show more

Cash office associate vs courtesy clerk skills

Common cash office associate skills
  • Customer Service, 26%
  • Sales Floor, 9%
  • Front End, 9%
  • POS, 6%
  • Loss Prevention, 5%
  • Cash Drawers, 4%
Common courtesy clerk skills
  • Groceries, 21%
  • Front End, 20%
  • Pallet Jack, 13%
  • Cleanliness, 10%
  • Customer Satisfaction, 9%
  • Store Shelves, 5%