Cash office associate vs head cashier

The differences between cash office associates and head cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cash office associate has an average salary of $32,478, which is higher than the $31,143 average annual salary of a head cashier.

The top three skills for a cash office associate include customer service, sales floor and front end. The most important skills for a head cashier are customer service, quality customer service, and store operations.

Cash office associate vs head cashier overview

	Cash Office Associate	Head Cashier
Yearly salary	$32,478	$31,143
Hourly rate	$15.61	$14.97
Growth rate	-10%	-10%
Number of jobs	35,858	284,733
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 36%
Average age	34	34
Years of experience	-	-

What does a cash office associate do?

A cash office associate is in charge of handling cash transactions in an organization, such as collecting payments and processing money orders. There are also times when a cash office associate must make check or cash deposits, keep funds in secure places, balance cash drawers, and conduct assessments or audits. Moreover, they are also responsible for keeping accurate records of all cash transactions, producing reports for managers regularly. In some companies, a cash office associate can have the task of investigating financial irregularities or inconsistencies.

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

Cash office associate vs head cashier salary

Cash office associates and head cashiers have different pay scales, as shown below.

	Cash Office Associate	Head Cashier
Average salary	$32,478	$31,143
Salary range	Between $16,000 And $63,000	Between $26,000 And $37,000
Highest paying City	-	Vancouver, WA
Highest paying state	-	California
Best paying company	-	Prince William County
Best paying industry	-	Retail

Differences between cash office associate and head cashier education

There are a few differences between a cash office associate and a head cashier in terms of educational background:

	Cash Office Associate	Head Cashier
Most common degree	Bachelor's Degree, 38%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Cash office associate vs head cashier demographics

Here are the differences between cash office associates' and head cashiers' demographics:

	Cash Office Associate	Head Cashier
Average age	34	34
Gender ratio	Male, 15.3% Female, 84.7%	Male, 20.7% Female, 79.3%
Race ratio	Black or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 18.8% Asian, 7.6% White, 57.7% American Indian and Alaska Native, 0.9%	Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%
LGBT Percentage	5%	5%

Differences between cash office associate and head cashier duties and responsibilities

Cash office associate example responsibilities.

Maintain a clean and orderly checkout area and accomplish other general cleaning duties, such as mopping floors and emptying garbage.
Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Take part in company competitions, upselling tickets and concessions.
Check out jewelry, shoe and accessory customer at jewelry counter.
Assist customers with their groceries whether it be bagging, locating or returning.
Balance office funds to reports; adjust to match as needed from errors make at POS terminals.

Head cashier example responsibilities.

Manage jewelry stock and inventory balances accurately.
Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
Run cash register, bag groceries, and assist customers to their vehicles, as needed.
Process information and merchandise through POS register system
Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.

Cash office associate vs head cashier skills

Common cash office associate skills

Customer Service, 26%
Sales Floor, 9%
Front End, 9%
POS, 6%
Loss Prevention, 5%
Cash Drawers, 4%

Common head cashier skills

Customer Service, 16%
Quality Customer Service, 14%
Store Operations, 10%
Help Support, 9%
Cleanliness, 7%
Cash Handling, 6%

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Cash Office Associate
Cash Office Associate vs Head Cashier

Updated January 8, 2025

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