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Cashier/service clerk vs customer service associate/cashier

The differences between cashier/service clerks and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cashier/service clerk has an average salary of $27,665, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a cashier/service clerk include groceries, customer service and front end. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Cashier/service clerk vs customer service associate/cashier overview

Cashier/Service ClerkCustomer Service Associate/Cashier
Yearly salary$27,665$26,933
Hourly rate$13.30$12.95
Growth rate-10%-4%
Number of jobs155,543253,728
Job satisfaction--
Most common degreeHigh School Diploma, 35%High School Diploma, 41%
Average age4340
Years of experience-12

Cashier/service clerk vs customer service associate/cashier salary

Cashier/service clerks and customer service associate/cashiers have different pay scales, as shown below.

Cashier/Service ClerkCustomer Service Associate/Cashier
Average salary$27,665$26,933
Salary rangeBetween $21,000 And $35,000Between $21,000 And $33,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between cashier/service clerk and customer service associate/cashier education

There are a few differences between a cashier/service clerk and a customer service associate/cashier in terms of educational background:

Cashier/Service ClerkCustomer Service Associate/Cashier
Most common degreeHigh School Diploma, 35%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Cashier/service clerk vs customer service associate/cashier demographics

Here are the differences between cashier/service clerks' and customer service associate/cashiers' demographics:

Cashier/Service ClerkCustomer Service Associate/Cashier
Average age4340
Gender ratioMale, 47.9% Female, 52.1%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 10.1% Unknown, 6.9% Hispanic or Latino, 19.4% Asian, 5.4% White, 57.5% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage4%7%

Differences between cashier/service clerk and customer service associate/cashier duties and responsibilities

Cashier/service clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Scan groceries, sack groceries, take groceries to the customers' cars and load them into their vehicles.
  • Bag groceries and accommodate customers outside if they need carry-out.
  • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
  • Go to different Wal-Mart stores to promote memberships for SAM'S.
  • Offer customers Sams members renewals/upgrades.
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Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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Cashier/service clerk vs customer service associate/cashier skills

Common cashier/service clerk skills
  • Groceries, 17%
  • Customer Service, 10%
  • Front End, 8%
  • Service Desk, 7%
  • Customer Complaints, 6%
  • POS, 5%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%