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The differences between center managers and area managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center manager and an area manager. Additionally, an area manager has an average salary of $73,472, which is higher than the $56,284 average annual salary of a center manager.
The top three skills for a center manager include patients, OSHA and patient care. The most important skills for an area manager are customer service, safety standards, and logistics.
| Center Manager | Area Manager | |
| Yearly salary | $56,284 | $73,472 |
| Hourly rate | $27.06 | $35.32 |
| Growth rate | 6% | 6% |
| Number of jobs | 278,683 | 341,983 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.
Center managers and area managers have different pay scales, as shown below.
| Center Manager | Area Manager | |
| Average salary | $56,284 | $73,472 |
| Salary range | Between $35,000 And $90,000 | Between $50,000 And $107,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Capgemini | Clifford Chance |
| Best paying industry | Technology | Technology |
There are a few differences between a center manager and an area manager in terms of educational background:
| Center Manager | Area Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between center managers' and area managers' demographics:
| Center Manager | Area Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 47.7% Female, 52.3% | Male, 69.1% Female, 30.9% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |