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The differences between center managers and assistant managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center manager and an assistant manager of operations. Additionally, a center manager has an average salary of $56,284, which is higher than the $55,668 average annual salary of an assistant manager of operations.
The top three skills for a center manager include patients, OSHA and patient care. The most important skills for an assistant manager of operations are sales floor, front end, and cash handling.
| Center Manager | Assistant Manager Of Operations | |
| Yearly salary | $56,284 | $55,668 |
| Hourly rate | $27.06 | $26.76 |
| Growth rate | 6% | 6% |
| Number of jobs | 278,683 | 360,392 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 61% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.
An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.
Center managers and assistant managers of operations have different pay scales, as shown below.
| Center Manager | Assistant Manager Of Operations | |
| Average salary | $56,284 | $55,668 |
| Salary range | Between $35,000 And $90,000 | Between $38,000 And $79,000 |
| Highest paying City | Jersey City, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | Capgemini | Microsoft |
| Best paying industry | Technology | Finance |
There are a few differences between a center manager and an assistant manager of operations in terms of educational background:
| Center Manager | Assistant Manager Of Operations | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between center managers' and assistant managers of operations' demographics:
| Center Manager | Assistant Manager Of Operations | |
| Average age | 44 | 44 |
| Gender ratio | Male, 47.7% Female, 52.3% | Male, 60.9% Female, 39.1% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |