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Center manager vs distribution center manager

The differences between center managers and distribution center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center manager and a distribution center manager. Additionally, a distribution center manager has an average salary of $99,459, which is higher than the $56,284 average annual salary of a center manager.

The top three skills for a center manager include patients, OSHA and patient care. The most important skills for a distribution center manager are logistics, customer service, and OSHA.

Center manager vs distribution center manager overview

Center ManagerDistribution Center Manager
Yearly salary$56,284$99,459
Hourly rate$27.06$47.82
Growth rate6%-
Number of jobs278,68375,501
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 67%
Average age4445
Years of experience66

What does a center manager do?

A call center manager is an individual who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.

What does a distribution center manager do?

A distribution center manager is an individual who is responsible for managing all the daily activities of a centralized distribution center, warehouse, or another shipping facility. Distribution center managers are required to supervise the loading and unloading of all packages as well as ensure that all goods and products have the proper storage conditions. They must evaluate freight services and manage relationships with the chose vendors. Distribution center managers are also required to monitor the safety of the facility and make sure that workers properly store everything to prevent injuries.

Center manager vs distribution center manager salary

Center managers and distribution center managers have different pay scales, as shown below.

Center ManagerDistribution Center Manager
Average salary$56,284$99,459
Salary rangeBetween $35,000 And $90,000Between $70,000 And $141,000
Highest paying CityJersey City, NJWoodland, CA
Highest paying stateNew JerseyCalifornia
Best paying companyCapgeminiBed Bath & Beyond
Best paying industryTechnologyAutomotive

Differences between center manager and distribution center manager education

There are a few differences between a center manager and a distribution center manager in terms of educational background:

Center ManagerDistribution Center Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Center manager vs distribution center manager demographics

Here are the differences between center managers' and distribution center managers' demographics:

Center ManagerDistribution Center Manager
Average age4445
Gender ratioMale, 47.7% Female, 52.3%Male, 88.4% Female, 11.6%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 18.6% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.4%
LGBT Percentage10%5%

Differences between center manager and distribution center manager duties and responsibilities

Center manager example responsibilities.

  • Achieve or exceed SLA's by proactively managing multiple desktop support queues.
  • Create and manage the Facebook page for the station.
  • Manage multiple vendors for a variety of HVAC work.
  • Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
  • Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
  • Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.
  • Show more

Distribution center manager example responsibilities.

  • Assist in implementing MRP program, BOM and manage inventory reorder points and forecasting.
  • Manage all DC relate building projects and small systems support department for 6 DCs.
  • Manage distribution center operations for industry leading LTL transportation provider.
  • Manage financial performance including operational expense control, damage reduction, capital expenditures and payroll.
  • Manage successful integration of new WMS system including voice pick technology and engineer labor standards.
  • Manage logistics operations issues that include branch logistics plan implementation, warehouse and delivery personnel management, inventory management and security/safety/housekeeping.
  • Show more

Center manager vs distribution center manager skills

Common center manager skills
  • Patients, 17%
  • OSHA, 7%
  • Patient Care, 7%
  • Safety Procedures, 4%
  • Professional Development, 4%
  • Keeping Track, 4%
Common distribution center manager skills
  • Logistics, 13%
  • Customer Service, 11%
  • OSHA, 5%
  • Continuous Improvement, 5%
  • Inventory Control, 4%
  • Process Improvement, 4%

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