Center supervisor vs staff supervisor

The differences between center supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $39,359 average annual salary of a center supervisor.

The top three skills for a center supervisor include develop recommendations, OSHA and professional work. The most important skills for a staff supervisor are patients, home health, and customer service.

Center supervisor vs staff supervisor overview

	Center Supervisor	Staff Supervisor
Yearly salary	$39,359	$48,991
Hourly rate	$18.92	$23.55
Growth rate	6%	-
Number of jobs	99,942	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a center supervisor do?

A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Center supervisor vs staff supervisor salary

Center supervisors and staff supervisors have different pay scales, as shown below.

	Center Supervisor	Staff Supervisor
Average salary	$39,359	$48,991
Salary range	Between $27,000 And $56,000	Between $34,000 And $70,000
Highest paying City	New York, NY	-
Highest paying state	New York	-
Best paying company	Gannett Fleming	-
Best paying industry	Telecommunication	-

Differences between center supervisor and staff supervisor education

There are a few differences between a center supervisor and a staff supervisor in terms of educational background:

	Center Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Center supervisor vs staff supervisor demographics

Here are the differences between center supervisors' and staff supervisors' demographics:

	Center Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between center supervisor and staff supervisor duties and responsibilities

Center supervisor example responsibilities.

Create reports to manage quality, production, error tracking, attendance & other KPIs.
Manage outbound scheduling of all line hauls to include courier, grind, and LTL shipments, and billing.
Assist in achieving and maintaining DoD certification and national accreditation equivalent.
Position and manage ammunition and weapon systems to ensure maximum economy of force.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Meet company KPIs for product quality.

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Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

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Center supervisor vs staff supervisor skills

Common center supervisor skills

Develop Recommendations, 13%
OSHA, 7%
Professional Work, 7%
Patients, 6%
Employee Training, 5%
Performance Evaluations, 5%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

Center Supervisor vs. similar jobs

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Updated January 8, 2025

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