Center supervisor vs unit supervisor

The differences between center supervisors and unit supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a center supervisor and a unit supervisor. Additionally, a unit supervisor has an average salary of $48,749, which is higher than the $39,359 average annual salary of a center supervisor.

The top three skills for a center supervisor include develop recommendations, OSHA and professional work. The most important skills for a unit supervisor are patients, corrective action, and social work.

Center supervisor vs unit supervisor overview

	Center Supervisor	Unit Supervisor
Yearly salary	$39,359	$48,749
Hourly rate	$18.92	$23.44
Growth rate	6%	6%
Number of jobs	99,942	37,120
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a center supervisor do?

A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.

What does a unit supervisor do?

A unit supervisor oversees and supervises employees, ensuring that work operations adhere to standards, guidelines, timelines, and budget. Although the extent of their responsibilities depends on their industry or company of employment, they are typically in charge of conducting regular inspections and assessments, setting objectives and guidelines, delegating responsibilities among staff, and producing progress reports, submitting them to higher-ranking managers. Moreover, aside from leading teams to reach goals, a unit supervisor also trains new members of the workforce, provides technical support to staff, and resolves issues and concerns to maintain smooth operations.

Center supervisor vs unit supervisor salary

Center supervisors and unit supervisors have different pay scales, as shown below.

	Center Supervisor	Unit Supervisor
Average salary	$39,359	$48,749
Salary range	Between $27,000 And $56,000	Between $30,000 And $78,000
Highest paying City	New York, NY	Olympia, WA
Highest paying state	New York	Washington
Best paying company	Gannett Fleming	Berkshire Hathaway
Best paying industry	Telecommunication	Hospitality

Differences between center supervisor and unit supervisor education

There are a few differences between a center supervisor and a unit supervisor in terms of educational background:

	Center Supervisor	Unit Supervisor
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Center supervisor vs unit supervisor demographics

Here are the differences between center supervisors' and unit supervisors' demographics:

	Center Supervisor	Unit Supervisor
Average age	47	47
Gender ratio	Male, 54.1% Female, 45.9%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between center supervisor and unit supervisor duties and responsibilities

Center supervisor example responsibilities.

Create reports to manage quality, production, error tracking, attendance & other KPIs.
Manage outbound scheduling of all line hauls to include courier, grind, and LTL shipments, and billing.
Assist in achieving and maintaining DoD certification and national accreditation equivalent.
Position and manage ammunition and weapon systems to ensure maximum economy of force.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Meet company KPIs for product quality.

Show more

Unit supervisor example responsibilities.

Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
Document patient information and recording information correctly, as well as ensuring other workers are following OSHA and HIPAA requirements.
Attend weekly QA collaboration meetings and actively participate in discussions.
Utilize Kaizen activities to drive continuous process and quality improvements.
Submit MDS assessments to CMS timely and organize documentation for timely filing.
Evaluate admissions for Medicare/ Medicaid eligibility; prepare MDS and PPS documentation.

Show more

Center supervisor vs unit supervisor skills

Common center supervisor skills

Develop Recommendations, 13%
OSHA, 7%
Professional Work, 7%
Patients, 6%
Employee Training, 5%
Performance Evaluations, 5%

Common unit supervisor skills

Patients, 11%
Corrective Action, 10%
Social Work, 8%
Oversight, 7%
Conflict Resolution, 6%
Direct Supervision, 6%

Center Supervisor vs. similar jobs

Center Supervisor related careers

Center Supervisor related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z