Circulation representative vs service representative

The differences between circulation representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a circulation representative and a service representative. Additionally, a circulation representative has an average salary of $36,466, which is higher than the $33,692 average annual salary of a service representative.

The top three skills for a circulation representative include customer issues, data entry and word processing. The most important skills for a service representative are customer service, client service, and patients.

Circulation representative vs service representative overview

	Circulation Representative	Service Representative
Yearly salary	$36,466	$33,692
Hourly rate	$17.53	$16.20
Growth rate	-4%	-4%
Number of jobs	96,530	210,671
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 51%
Average age	40	40
Years of experience	12	12

Circulation representative vs service representative salary

Circulation representatives and service representatives have different pay scales, as shown below.

	Circulation Representative	Service Representative
Average salary	$36,466	$33,692
Salary range	Between $25,000 And $51,000	Between $24,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Northern Trust
Best paying industry	-	Government

Differences between circulation representative and service representative education

There are a few differences between a circulation representative and a service representative in terms of educational background:

	Circulation Representative	Service Representative
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Circulation representative vs service representative demographics

Here are the differences between circulation representatives' and service representatives' demographics:

	Circulation Representative	Service Representative
Average age	40	40
Gender ratio	Male, 29.8% Female, 70.2%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 6.3% White, 61.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between circulation representative and service representative duties and responsibilities

Circulation representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Verify medicaid waive eligibility for non-emergency transportation.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.

Service representative example responsibilities.

Utilize QuickBooks to manage patient's payment for hearing aids and various equipment.
Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Involve great interpersonal skills and upselling.
Provide excellent customer service via ZenDesk e-mail platform.
Counsele individuals who are applying for or receiving TANF.

Circulation representative vs service representative skills

Common circulation representative skills

Customer Issues, 32%
Data Entry, 24%
Word Processing, 9%
Computer System, 8%
Customer Complaints, 6%
Library Materials, 6%

Common service representative skills

Customer Service, 9%
Client Service, 8%
Patients, 7%
PET, 5%
Front Desk, 5%
Veterans, 5%

Circulation Representative vs. similar jobs

Circulation Representative related careers

Circulation Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Circulation Representative
Circulation Representative vs Service Representative

Updated January 8, 2025

Browse office and administrative jobs