Customer Sales and Service Rep - Remote
Remote class representative job
Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada
About the Opportunity
Tired of clocking in, clocking out, and getting nowhere fast?
This opportunity was built for those ready to break free from the ordinary.
American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home.
Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit.
Why Candidates Love Working Here
A Culture That Feels Like Family
Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to.
Freedom + Flexibility
Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck.
Real Growth Potential
Every leader in the organization began in this same position. Advancement is based on performance, not politics.
Financial Rewards That Match Effort
Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly.
Comprehensive Benefits
Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs.
Key Responsibilities
Meet with families virtually to help them select benefit programs that align with their goals.
Build trust, answer questions, and guide clients through enrollment.
Manage a personal book of business and maintain long-term relationships.
Collaborate with teammates and leadership committed to mutual success.
Ideal Candidate Profile
Self-motivated, positive, and eager to grow.
Excellent communicator - friendly, confident, and authentic.
Comfortable using Zoom and other online communication tools.
Must be a U.S. or Canadian citizen.
Passionate about helping others and building meaningful relationships.
No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided.
Application Process
Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative.
Your future doesn't have to look like your past.
Take the first step toward freedom - apply today.
Customer Service Rep - Bilingual Remote
Remote class representative job
Remote Bilingual Benefits Specialist
Why Work Here?
Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership
Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site.
We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team.
Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base.
We enjoy:
-weekly pay
-weekly bonuses
-residual income
-annual convention
-fun work environment
-goal-oriented promotions
Customer Service Representative
Remote class representative job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Customer Service Representative
Class representative job in Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
Vacuum Sales and Service Representative
Class representative job in Columbus, OH
Elevate Your Career as a Vacuum Sales & Service Representative with Crystal Clean!
Are you a motivated, customer-focused professional ready to take your career to the next level? Crystal Clean (CC), a leading name in the environmental services industry, is searching for dynamic individuals to join our team as Vacuum Sales & Service Representatives (VSSR). With competitive pay, excellent benefits, and comprehensive training, this is your chance to grow with a top-tier company while making a meaningful impact.
Why Join Crystal Clean?
At Crystal Clean, we're not just in the business of environmental services-we're redefining it. We offer a rewarding career path with outstanding compensation, robust benefits, and ample opportunities for advancement. Plus, we provide complete training to ensure your success!
Your Role:
Drive Sales & Service: Utilize your sales skills to expand our business and provide exceptional service at customer locations.
Operate with Precision: Handle a Vacuum Truck and work with hoses, waste storage units, and more to manage approved waste streams.
Ensure Safety: Adhere to all safety guidelines, inspect your vehicle and equipment, and plan efficient routes to minimize travel time.
Build Relationships: Develop strong customer connections, identify additional service opportunities, and generate new business leads.
Meet Goals: Achieve sales targets, maintain DOT compliance, and uphold corporate standards.
What We're Looking For:
Excellent Communicator: Strong communication skills with a keen eye for detail.
Customer-Oriented: Ability to effectively interact with customers, sales teams, and corporate departments.
Tech-Savvy: Proficient with electronic devices, computers, and truck equipment.
Experienced: Route sales experience preferred but not required.
Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, Tanker Endorsement, and HAZMAT (preferred).
Physical Requirements:
Lift hoses and equipment weighing up to 55lbs.
Handle grates, manhole covers, and climb ladders as needed.
Maintain control of hoses during pumping operations.
Administrative dutieas as assigned.
Pass a pre-employment physical and drug screening.
Work Environment:
Work in diverse settings with varying noise levels.
Engage in frequent physical activity, including bending, lifting, and climbing.
Why You'll Love Working with Us:
Competitive Salary: Attractive pay with performance incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Make a Difference?
If you're ready to take the next step in your career and join a leading environmental services company, apply now to become a Vacuum Sales & Service Representative at Crystal Clean. Embrace the opportunity to drive innovation and deliver exceptional service!
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following:
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Customer Service Representative
Remote class representative job
Job Title: Remote Customer Service Representative
Monthly Pay: $3,700 - $4,500
We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.
Job Responsibilities:
Respond to customer inquiries via phone, email, or chat with professionalism and care
Assist customers with account issues, order status, product questions, or general support
Use internal tools and systems to enter information and retrieve answers
Follow step-by-step training, company procedures, and scripts to ensure accuracy
Stay calm and positive in all interactions, even when handling concerns or complaints
Collaborate with team members and supervisors to improve the customer experience
Qualifications:
Strong verbal and written communication skills
Organized, self-motivated, and dependable
Comfortable working independently and handling multiple tasks
Basic computer skills (familiarity with browsers, email, and data entry)
Customer service, retail, or hospitality experience is a plus but not required
Perks & Benefits:
Competitive monthly pay: $3,700 - $4,500 based on experience
100% remote work with flexible scheduling options
Paid virtual training to help you succeed from day one
Friendly and helpful management team
Opportunities to grow into advanced customer service or team lead roles
Customer Service Representative
Class representative job in Columbus, OH
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client's Accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center
Customer Service Representative
Remote class representative job
Job Title : Customer Service Advocate
Required Experience:
1-2 years call center experience.
1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.)
Requirements:
• The ability to attend training, nesting at Quaker Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote.
• The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed.
• A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare.
* Must be able to use video during interviews and training.
*Class Start Date: " The plan is to train on-site at client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch
Regards,
Akansha Pandey
Recruiting Partner
Americas Recruiting - Technology
HAYS Working for your tomorrow
Email- *************************
Direct Number - **************
Student Services Representative
Class representative job in Dublin, OH
Who We Are:
School of PE provides continuing education and training for learners pursuing or maintaining professional certifications. Our programs foster professional growth and career advancement in a diverse, global society. At School of PE, we believe that every learner should begin with the end in mind - and our purpose is to provide a lifelong learning experience through high-quality exam preparation and continuing education.
School of PE is backed by Alpine Investors, a people-driven private equity firm committed to building enduring companies by working with, learning from, and developing exceptional people.
About the Role
If you enjoy helping others, solving problems, and creating positive experiences, this is a great entry point into education and student success!
As a Student Services Representative, you'll serve as the first point of contact for our students - answering questions, resolving issues, and ensuring a professional, friendly, and supportive experience. This is a full-time, on-site role based in Dublin, OH.
What You'll Do
Serve as the main contact for students via phone and email (average 30+ calls and 50-60 emails per day)
Assist students with registration, account maintenance, and general inquiries
Follow established processes to handle student inquiries efficiently and accurately
Provide support for special projects, reports, and administrative tasks
Collaborate with teammates and other departments to ensure a seamless student experience
What We're Looking For
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office or Google Workspace
Bachelor's degree preferred or equivalent customer service experience
Friendly, proactive, and detail-oriented - with a passion for helping others succeed
Benefits & Perks:
Competitive pay
Medical, dental, and vision insurance
Employer-paid life insurance and short-term disability
401(k) with company match
Paid holidays and PTO
Gym membership discount
Professional development reimbursement
Employee Assistance Program (EAP)
Fully Remote Customer Service & Sales Rep
Remote class representative job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Member Enrollment Representative
Class representative job in Circleville, OH
At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills.
The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Meet sales targets, goals, and performance expectations.
Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process.
Establish referrals, build relationships, and develop contacts with potential prospects.
Respond promptly and professionally to prospective member calls and inquiries.
Ensure delivery of high-quality, Christ-centered service.
Address member questions, concerns, and provide thoughtful recommendations.
Assist in retaining memberships when appropriate.
Respond to emails, calls, and voicemail promptly.
Clearly explain CHM guidelines, programs, and options to members.
Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader.
Maintain professionalism, empathy, and a positive attitude.
Demonstrate strong communication skills in both phone and written correspondence.
Uphold CHM's Core Values and Mission Statement in all interactions.
Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience.
Gain a deep understanding of the Member Enrollment Team's structure and objectives.
Input, track, and manage prospects using HubSpot and internal CHM systems.
Develop ongoing relationships with prospects through consistent and intentional follow-up.
OTHER FUNCTIONS
Demonstrate Christian values and adhere to ethical and legal business practices.
Support CHM initiatives and departmental goals as assigned.
EDUCATION, EXPERIENCE & SKILLS REQUIRED
Prior experience in online or phone-based sales (preferred).
College education or equivalent work experience (preferred).
Strong verbal and written communication skills, including professional phone and email etiquette.
Proficiency in CHM guidelines, programs, and policies (training provided).
Competence with Microsoft Office Suite and CRM tools such as HubSpot.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Self-motivated, collaborative, and committed to teamwork.
Strong problem-solving and conflict resolution skills.
Willingness to ask questions, seek guidance, and support team initiatives.
TRAINING & DEVELOPMENT
New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided.
WORKING CONDITIONS
Must adhere to organizational policies and procedures as outlined in the employee handbook.
Occasional travel may be required for ministry or business purposes.
Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs.
Requires extended periods of sitting, working on a computer, and communicating by phone or email.
Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Customer Escalations & Advocacy Representative
Remote class representative job
Customer Escalations & Advocacy Representative
Department: Networks Operations
The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention.
RESPONSIBILITIES
Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues.
Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements.
Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases.
Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions.
Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates.
Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams.
Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues.
Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement.
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors.
Strong problem-solving skills and a solution-oriented mindset.
Excellent communication, active listening, and conflict resolution skills.
Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy.
Comfortable collaborating across teams and influencing without direct authority.
Experience analyzing data and trends to recommend business process improvements.
Knowledge of Sonar (or other) CRM tools preferred.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
Auto-ApplyTravel Customer Representative - Remote
Remote class representative job
About Us Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry.
Position Overview We are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences.
Key ResponsibilitiesRespond to client inquiries regarding travel destinations, accommodations, transportation, and activities Deliver professional customer service through phone, email, and online platforms Research, prepare, and present travel options that align with client preferences Assist with reservations, booking confirmations, and itinerary management Maintain accurate records and follow up with clients to ensure satisfaction Stay informed about industry updates, promotions, and supplier resources Collaborate with team members to ensure seamless client experiences
QualificationsPrior experience in customer service, travel, or hospitality preferred Excellent verbal and written communication skills Ability to multitask and manage multiple client needs simultaneously Comfortable working in a fully remote setting with minimal supervision Strong problem-solving and follow-up skills Proficiency with email, online forms, and booking tools Must be 18+ with a reliable computer and internet connection Passion for travel and helping others plan memorable experiences
What We OfferFlexible, remote work schedule Training and ongoing professional developmentA supportive and positive team culture Access to exclusive travel industry tools and resources Opportunities for incentive-based earnings and travel perks
Work Environment This is a remote position offering flexibility, growth opportunities, and the chance to work in a dynamic, rewarding travel agency environment.
Auto-ApplyCustomer Success Rep I-Bilingual Spanish/English
Remote class representative job
At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.
Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team!
We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking.
Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable.
Summary: The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience.
Schedule: Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position.
Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test, employees will receive a $1/hour increase to their base pay rate.
Compensation commensurate with experience.
At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.
Essential Duties and Responsibilities include the following:
* Educate and assist customer base on company website, products, and services
* Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two
* Provide customer feedback to department for new product and resource development
* Accurately notate and record each customer interaction to ensure all accounts are updated
* Be a knowledgeable point of contact for both new and existing customers
* Handle complex requests with patience, professionalism, and empathy
* Review and resolve situations in a timely manner by identifying customer concerns
* Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge
* Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations
* Complete and process all required tasks
* Regularly perform general housekeeping duties in your work area(s)
* Adhere to all safety policies and protocols and maintain a safe working environment
* Attend all department/company meetings
* Other duties as assigned
For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.
EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:
* High School Diploma or equivalent (GED) - required
* Previous experience in customer service roles
* Demonstrated history of stable employment
* Bilingual in English and Spanish is highly desirable.
* Experience in printing or wide format production - preferred
CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
* Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
* Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
* Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge.
* Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home.
* Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
* Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.
4over LLC Company History:
4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.
Health and Life Insurance-
* Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
* 4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
* Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
* New employees are eligible to enroll the first of the month, following 1 month of employment
* Semi-annual open enrollment (January 1st and July 1st)
* Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
* Immediate Vesting
Holidays and PTO
* 9 Paid Holidays
* Accumulating PTO to be used after 90-days of continuous and active full-time service
4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
Proofreader & Customer Representative Specialist - Remote - (DAY OR NIGHT SHIFT)
Remote class representative job
Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders:
Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text.
Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work.
Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency.
Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product.
Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies.
Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table:
Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes
Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job
Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring
Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality
Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line
Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy
Guest Experience Representative (Remote)
Remote class representative job
We're Okay Humans, an in-person, talk therapy shop, from the Founders of Drybar and Squeeze. We're seeking a skillful and kind human to join our team and assist our guests in their therapy journey.
Our mission is to make going to therapy feel okay in every way because we believe humanity can heal when we prioritize emotional wellness. We are committed to ensuring your experience with us is positive, rewarding, and fulfilling.
A bit about us: Okay Humans was designed to make face-to-face talk therapy more accessible. With easy-to-search therapist bios, a revolutionary app-based booking and payment platform, an affordable monthly membership, and a warm and inviting modern environment, we know it's the best way for our guests to take care of their emotional wellness. Interested in joining this feel-good revolution? We'd love to chat! Learn more about our culture and company values at ***************************
BENEFITS & PERKS
100% work from home
Competitive pay & flexible schedules
Comprehensive health benefits (health, dental, medical)
Paid time off
Retirement program
Growth and leadership opportunities in management and training
A revolutionary, feel-good culture
Exclusive discounts at our sister brand
Through our philanthropic partnership with Story Pirates Changemakers, team members can participate in local events & workshops for kids in need
$17/hour + benefits
ABOUT YOU
You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
Words that describe you include: customer service obsessed, creative, energetic, and detail-oriented.
You have a hospitality orientation, are gracious and patient, warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the therapy experience, for our guests - as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of therapy for a balanced lifestyle.
You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Okay Humans.
YOUR RESPONSIBILITIES AT OKAY HUMANS
Respond to guest inquiries via email, phone, and SMS
Expert at all things app-related! Okay Humans's experience is digital end-to-end so you'll assist guests with downloading our app, setting up their account, booking sessions, becoming a member, completing their measurement surveys, and so much more
Serve as the liaison that connects guest feedback with internal teams such as Marketing, Product, Shop Management, and Front of House Operations
Employ a mastery of internal tools from payment portals to session scheduling
Identify opportunities to improve the guest experience, internal processes, and tools
Please note, this is a remote / work-from-home opportunity
EXPERIENCE REQUIREMENTS
1+ years experience working in customer service at a high-volume B2C technology business
Excellent people skills and a strong focus on customer service
Strong written and oral communication skills
Outstanding problem solving and troubleshooting skills
Able self-starter with the ability to multitask in a dynamic startup environment
Experience working with ZenDesk preferred
Must be able to work weekends
Must live in Los Angeles Metro area
Guest Service Rep
Class representative job in Columbus, OH
Full-time Description
The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.
Key Responsibilities
Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities.
Handle guest check-outs, ensuring accurate billing and payment processing.
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
Make, modify, and cancel guest reservations as needed.
Provide concierge services, such as recommending local attractions, restaurants, and activities.
Maintain a tidy and organized front desk area.
Assist with luggage handling and other guest services as required.
Uphold the hotel's standards of quality and hospitality at all times.
This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Dreamscape Hospitality reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
Physical Requirements
Ability to stand, walk, and remain on feet for extended periods.
Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs).
Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Work Environment
This job operates in a professional hotel environment.
The role routinely uses standard office equipment such as computers, phones, and photocopiers.
The noise level in the work environment is usually moderate.
The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role.
Dreamscape Hospitality also offers Competitive Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
STD/LTD
Life Insurance
401K
FSA
Equal Employment Opportunity
Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Reasonable Accommodations:
The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department.
This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed.
Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract.
Requirements
Qualifications
High school diploma or equivalent required; some college or hospitality training preferred.
Previous experience in customer service, hospitality, or related field preferred.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic computer skills; experience with hotel reservation software is a plus.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Salary Description $15.00/hr+
Guest Services Representative I - Remote
Remote class representative job
Please click here to review our Applicant Privacy Policy. HOW WE TAKE CARE OF YOU: * For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off. * Potential Annual Bonus Opportunity. * 50% discount at restaurants and retail locations.
* Career advancement opportunities as we are growing!
* For more benefit related information please click HERE.
Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site
***********************************************************************************************
SET THE COURSE
The Remote E-Commerce Services Representative - Tier 1 - requires heavy phone communication with customers, utilizing a variety of software tools to navigate customer accounts, process online sales and returns.
BE THE ISLAND GUIDE
* Represents Tommy Bahama through direct and professional interaction with our guests both verbally and in writing.
* Responsible for coordinating credit approvals and fulfillment of all online orders.
* Trouble shoots guest issues with orders and general product inquiries.
* Provides product recommendations and substitutions as appropriate.
* Escalates guest issues efficiently and to the right place for resolution.
* Other special projects as requested by supervisor.
Tools/Supplies provided:
* Two monitors with monitor stands
* One PC with power adapter
* One Keyboard
* One Mouse
* One Headset
* One Power Strip
* Ethernet Cord
* One Camera
* WIFI Adapter for PC
Work From Home Guidelines and Requirements Policy
These Guidelines and Requirements are intended to provide important information regarding working remotely. As with all company policies, you are expected to stay current on guidelines and requirements. If you are unclear, please seek clarification.
The following minimum requirements must be met to be considered for a WFH role.
1) Secure and private area to work uninterrupted during shift hours and available to communicate throughout entire shift (excluding meal period and breaks).
2) Minimum home internet speed of 50Mbps is required.
3) Dependent Care, if necessary, to work free from interruption.
ESSENTIALS FOR LIFE IN PARADISE
* High school/GED Diploma.
* 3+ years customer service, phone and online, experience preferred
* Volume call center experience preferred.
* Outstanding communication skills - written and verbal and listening.
* Excellent computer skills and ability to work in multiple systems and programs simultaneously.
* Computer skill basics are a must, include trouble shooting computer issues with connectivity, including system updates, basic rebooting, WiFi access and stability. Must be able to support and manage home connectivity issues that may come up from time to time.
* Pleasant, professional and clear phone voice..
* Detail oriented.
* Excellent typing skills.
* Satisfactory credit and background check.
* Minimum of 50 MBPS (dedicated to employee) download speed
* Quiet secured space free from distractions
* WFH is not a suitable solution for the care of loved ones, friends, or animals
Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Auto-ApplyGuest Service Representative
Class representative job in Lockbourne, OH
←Back to all jobs at Hampton Inn Suites Columbus Scioto Downs Guest Service Representative
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Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status
Guest Service Representative
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.
POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.
WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.
WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision.
Please visit our careers page to see more job opportunities.
Guest Service Representative
Class representative job in Springfield, OH
Job DescriptionDescription:
Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Essential Job Functions
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.
Requirements:
Required Skills/Abilities:
Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.
Education and Experience:
College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.
Physical Requirements:
Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.