Client relations specialist vs office specialist

The differences between client relations specialists and office specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client relations specialist, becoming an office specialist takes usually requires 1-2 years. Additionally, a client relations specialist has an average salary of $39,902, which is higher than the $33,477 average annual salary of an office specialist.

The top three skills for a client relations specialist include client relations, customer service and data entry. The most important skills for an office specialist are customer service, data entry, and patients.

Client relations specialist vs office specialist overview

	Client Relations Specialist	Office Specialist
Yearly salary	$39,902	$33,477
Hourly rate	$19.18	$16.09
Growth rate	-4%	-5%
Number of jobs	200,766	98,760
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 44%
Average age	40	47
Years of experience	12	2

What does a client relations specialist do?

A client relations specialist is primarily in charge of building positive relationships with clients by providing optimal services. Although the extent of their responsibilities depends on their company of employment, it typically includes handling customer calls and correspondence, offering products or services, discussing promotions or product specifications, answering inquiries, arranging appointments, resolving issues and concerns, and processing payments or refunds. Moreover, a client relations specialist conducts market research and analysis to identify the current trends and practices, aiming for client satisfaction.

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

Client relations specialist vs office specialist salary

Client relations specialists and office specialists have different pay scales, as shown below.

	Client Relations Specialist	Office Specialist
Average salary	$39,902	$33,477
Salary range	Between $27,000 And $58,000	Between $25,000 And $43,000
Highest paying City	Washington, DC	Washington, DC
Highest paying state	New Jersey	Massachusetts
Best paying company	McKinsey & Company Inc	Brookhaven National Laboratory
Best paying industry	Real Estate	Finance

Differences between client relations specialist and office specialist education

There are a few differences between a client relations specialist and an office specialist in terms of educational background:

	Client Relations Specialist	Office Specialist
Most common degree	Bachelor's Degree, 64%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	Western Carolina University

Client relations specialist vs office specialist demographics

Here are the differences between client relations specialists' and office specialists' demographics:

	Client Relations Specialist	Office Specialist
Average age	40	47
Gender ratio	Male, 30.3% Female, 69.7%	Male, 18.3% Female, 81.7%
Race ratio	Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.3% Asian, 6.5% White, 55.7% American Indian and Alaska Native, 0.7%	Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%
LGBT Percentage	7%	6%

Differences between client relations specialist and office specialist duties and responsibilities

Client relations specialist example responsibilities.

Manage calendars; compile account records; create PowerPoint presentations for vendors, customers and investors.
Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
Participate in training of new representatives by composing training manuals and PowerPoint presentations.
Perform collection follow-up duties on specific financial classifications such as commercial insurance, Medicare and Medicaid claims.
Educate clients regarding proper distributions according to IRS regulations.

Office specialist example responsibilities.

Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
Communicate HIPAA compliance to staff, field and outside agencies.

Client relations specialist vs office specialist skills

Common client relations specialist skills

Client Relations, 24%
Customer Service, 8%
Data Entry, 7%
Client Facing, 6%
Inbound Calls, 4%
Client Support, 4%

Common office specialist skills

Customer Service, 18%
Data Entry, 10%
Patients, 9%
Office Equipment, 6%
Phone Calls, 6%
Word Processing, 4%

Client Relations Specialist vs. similar jobs

Client Relations Specialist related careers

Client Relations Specialist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Client Relations Specialist
Client Relations Specialist vs Office Specialist

Updated January 8, 2025

Browse office and administrative jobs