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The differences between client service associates and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service associate and a client service specialist. Additionally, a client service associate has an average salary of $46,874, which is higher than the $40,043 average annual salary of a client service specialist.
The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Client Service Associate | Client Service Specialist | |
| Yearly salary | $46,874 | $40,043 |
| Hourly rate | $22.54 | $19.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 192,048 | 225,591 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Client service associates and client service specialists have different pay scales, as shown below.
| Client Service Associate | Client Service Specialist | |
| Average salary | $46,874 | $40,043 |
| Salary range | Between $29,000 And $74,000 | Between $26,000 And $61,000 |
| Highest paying City | Greenwich, CT | New York, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Cambridge Associates | Moody's |
| Best paying industry | Finance | Finance |
There are a few differences between a client service associate and a client service specialist in terms of educational background:
| Client Service Associate | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client service associates' and client service specialists' demographics:
| Client Service Associate | Client Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |