Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between client service associates and client services consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service associate and a client services consultant. Additionally, a client services consultant has an average salary of $66,671, which is higher than the $46,874 average annual salary of a client service associate.
The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a client services consultant are customer service, HR, and project management.
| Client Service Associate | Client Services Consultant | |
| Yearly salary | $46,874 | $66,671 |
| Hourly rate | $22.54 | $32.05 |
| Growth rate | -4% | -4% |
| Number of jobs | 192,048 | 258,107 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 72% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.
A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.
Client service associates and client services consultants have different pay scales, as shown below.
| Client Service Associate | Client Services Consultant | |
| Average salary | $46,874 | $66,671 |
| Salary range | Between $29,000 And $74,000 | Between $40,000 And $109,000 |
| Highest paying City | Greenwich, CT | Uniondale, NY |
| Highest paying state | Connecticut | New York |
| Best paying company | Cambridge Associates | Control Risks |
| Best paying industry | Finance | Technology |
There are a few differences between a client service associate and a client services consultant in terms of educational background:
| Client Service Associate | Client Services Consultant | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 72% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client service associates' and client services consultants' demographics:
| Client Service Associate | Client Services Consultant | |
| Average age | 40 | 40 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 47.9% Female, 52.1% |
| Race ratio | Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |