Client services project manager vs client services consultant

The differences between client services project managers and client services consultants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services project manager has an average salary of $105,304, which is higher than the $66,671 average annual salary of a client services consultant.

The top three skills for a client services project manager include project management, client service and client facing. The most important skills for a client services consultant are customer service, HR, and project management.

Client services project manager vs client services consultant overview

	Client Services Project Manager	Client Services Consultant
Yearly salary	$105,304	$66,671
Hourly rate	$50.63	$32.05
Growth rate	6%	-4%
Number of jobs	187,340	258,107
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 72%
Average age	47	40
Years of experience	-	12

What does a client services project manager do?

The primary duties of a client service manager are to develop, track, and report the performance of a business. Client service managers oversee cross-functional work areas focusing on the resolution of issues from clients. They manage the service operations of their clients, dealing with them directly. It is their job to ensure the satisfaction of their customers and that their orders are processed correctly. They serve as liaisons between businesses and their customers.

What does a client services consultant do?

A client services consultant's role is to establish positive client relationships through efficient customer service assistance. Their responsibilities typically revolve around interacting with clients to identify their needs, answer inquiries, and handle issues and complaints, resolving them promptly and efficiently. There are also instances where they must offer products and services to secure sales, process payments, and perform calls and correspondence. Aside from liaising with clients, they must also perform clerical tasks, all while adhering to the company's policies and regulations.

Client services project manager vs client services consultant salary

Client services project managers and client services consultants have different pay scales, as shown below.

	Client Services Project Manager	Client Services Consultant
Average salary	$105,304	$66,671
Salary range	Between $75,000 And $146,000	Between $40,000 And $109,000
Highest paying City	Sacramento, CA	Uniondale, NY
Highest paying state	Washington	New York
Best paying company	Apple	Control Risks
Best paying industry	Professional	Technology

Differences between client services project manager and client services consultant education

There are a few differences between a client services project manager and a client services consultant in terms of educational background:

	Client Services Project Manager	Client Services Consultant
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Client services project manager vs client services consultant demographics

Here are the differences between client services project managers' and client services consultants' demographics:

	Client Services Project Manager	Client Services Consultant
Average age	47	40
Gender ratio	Male, 45.3% Female, 54.7%	Male, 47.9% Female, 52.1%
Race ratio	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.8% White, 65.9% American Indian and Alaska Native, 0.7%	Black or African American, 13.0% Unknown, 5.4% Hispanic or Latino, 18.4% Asian, 7.5% White, 55.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	7%

Differences between client services project manager and client services consultant duties and responsibilities

Client services project manager example responsibilities.

Provide advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for manage care and Medicare.
Provide advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for manage care and Medicare.
Implement IVR and web page integration to multi-million dollar clients.
Contribute to development of company's methodology for e-business consulting.

Client services consultant example responsibilities.

Manage 100+ clients every 4 weeks and engage in their advertising campaigns using 3 CRM systems.
Explain all the necessary features and benefits of owning a BMW to ensure individual sales are achieve.
Manage, document and track daily all technical inquiries using Salesforce.com.
Work with technical support as needed to effectively troubleshoot, analyze and resolve a client's concern and/or inquiry.
Provide guidance and troubleshoot project challenges during fielding.
Ensure accurate data integrity with the HRIS system database.

Client services project manager vs client services consultant skills

Common client services project manager skills

Project Management, 22%
Client Service, 14%
Client Facing, 6%
Process Improvement, 5%
Customer Satisfaction, 4%
Client Expectations, 4%

Common client services consultant skills

Customer Service, 77%
HR, 2%
Project Management, 1%
Payroll, 1%
Client Service, 1%
Client Satisfaction, 1%

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Executive Management Industry
Client Services Project Manager
Client Services Project Manager vs Client Services Consultant

Updated January 8, 2025

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