Client services project manager vs client services manager

The differences between client services project managers and client services managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services project manager has an average salary of $105,304, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a client services project manager include project management, client service and client facing. The most important skills for a client services manager are customer service, client service, and account management.

Client services project manager vs client services manager overview

	Client Services Project Manager	Client Services Manager
Yearly salary	$105,304	$78,439
Hourly rate	$50.63	$37.71
Growth rate	6%	6%
Number of jobs	187,340	319,909
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 72%
Average age	47	44
Years of experience	-	6

What does a client services project manager do?

The primary duties of a client service manager are to develop, track, and report the performance of a business. Client service managers oversee cross-functional work areas focusing on the resolution of issues from clients. They manage the service operations of their clients, dealing with them directly. It is their job to ensure the satisfaction of their customers and that their orders are processed correctly. They serve as liaisons between businesses and their customers.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Client services project manager vs client services manager salary

Client services project managers and client services managers have different pay scales, as shown below.

	Client Services Project Manager	Client Services Manager
Average salary	$105,304	$78,439
Salary range	Between $75,000 And $146,000	Between $54,000 And $113,000
Highest paying City	Sacramento, CA	Washington, DC
Highest paying state	Washington	New Jersey
Best paying company	Apple	McKinsey & Company Inc
Best paying industry	Professional	Technology

Differences between client services project manager and client services manager education

There are a few differences between a client services project manager and a client services manager in terms of educational background:

	Client Services Project Manager	Client Services Manager
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Client services project manager vs client services manager demographics

Here are the differences between client services project managers' and client services managers' demographics:

	Client Services Project Manager	Client Services Manager
Average age	47	44
Gender ratio	Male, 45.3% Female, 54.7%	Male, 39.3% Female, 60.7%
Race ratio	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.8% White, 65.9% American Indian and Alaska Native, 0.7%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between client services project manager and client services manager duties and responsibilities

Client services project manager example responsibilities.

Provide advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for manage care and Medicare.
Provide advanced functionality for healthcare facilities including registration, billing, denial management, and auditing for manage care and Medicare.
Implement IVR and web page integration to multi-million dollar clients.
Contribute to development of company's methodology for e-business consulting.

Client services manager example responsibilities.

Manage ITSM projects implementing ITIL best practices at client sites.
Manage BPO financial performance on a monthly basis staying within budget.
Use of CRM software, to manage numerous schedules of complex sales processes.
Manage accounts for existing and new partners; enter account and community information into SalesForce.
Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.

Client services project manager vs client services manager skills

Common client services project manager skills

Project Management, 22%
Client Service, 14%
Client Facing, 6%
Process Improvement, 5%
Customer Satisfaction, 4%
Client Expectations, 4%

Common client services manager skills

Customer Service, 15%
Client Service, 11%
Account Management, 6%
Client Facing, 5%
Project Management, 5%
Home Health, 4%

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Client Services Project Manager
Client Services Project Manager vs Client Services Manager

Updated January 8, 2025

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