Post job

Client technical analyst vs technical support trainer

The differences between client technical analysts and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a client technical analyst and a technical support trainer. Additionally, a client technical analyst has an average salary of $74,846, which is higher than the $45,722 average annual salary of a technical support trainer.

The top three skills for a client technical analyst include customer service, technical support and SQL. The most important skills for a technical support trainer are customer service, product support, and technical support.

Client technical analyst vs technical support trainer overview

Client Technical AnalystTechnical Support Trainer
Yearly salary$74,846$45,722
Hourly rate$35.98$21.98
Growth rate10%10%
Number of jobs137,299168,898
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 59%
Average age4242
Years of experience22

Client technical analyst vs technical support trainer salary

Client technical analysts and technical support trainers have different pay scales, as shown below.

Client Technical AnalystTechnical Support Trainer
Average salary$74,846$45,722
Salary rangeBetween $53,000 And $104,000Between $25,000 And $82,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateMichiganCalifornia
Best paying companyWestern Alliance BankT.D. Williamson
Best paying industryFinanceTechnology

Differences between client technical analyst and technical support trainer education

There are a few differences between a client technical analyst and a technical support trainer in terms of educational background:

Client Technical AnalystTechnical Support Trainer
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Client technical analyst vs technical support trainer demographics

Here are the differences between client technical analysts' and technical support trainers' demographics:

Client Technical AnalystTechnical Support Trainer
Average age4242
Gender ratioMale, 67.9% Female, 32.1%Male, 64.3% Female, 35.7%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 12.1% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between client technical analyst and technical support trainer duties and responsibilities

Client technical analyst example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Install of all windows OS.
  • Work on WLAN and LAN's.
  • Support and configure Siemens VoIP phone systems
  • Write troubleshooting documentation for NOC support.
  • Log and maintain call information on a Unix proprietary system.
  • Show more

Technical support trainer example responsibilities.

  • Manage and maintain external DNS servers for Internet name resolution of host domains.
  • Post event follow up and positioning clients for future success including effectively managing CRM software.
  • Manage 3rd party vendors, insuring on-time performance and asset management SLA s are met.
  • Manage global rights, user permissions and updates, creating procedures for using the SharePoint environment.
  • Accomplish to set up several wireless network for different uses within the company building along with their wired/wireless printers.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Show more

Client technical analyst vs technical support trainer skills

Common client technical analyst skills
  • Customer Service, 20%
  • Technical Support, 13%
  • SQL, 9%
  • Customer Satisfaction, 8%
  • Client Issues, 6%
  • LAN, 3%
Common technical support trainer skills
  • Customer Service, 14%
  • Product Support, 12%
  • Technical Support, 9%
  • SQL, 5%
  • Troubleshoot, 4%
  • Customer Satisfaction, 4%

Browse computer and mathematical jobs