Collections assistant vs collection analyst

Differences between collections assistant and collection analyst duties and responsibilities

Collections assistant example responsibilities.

• Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
• Maintain confidential donor records in accordance with HIPAA.
• Adhere to FDCPA guidelines pertaining to all telephone contacts.
• Submit claims to Medicare and Medicaid and third party commercial plans.
• Assist customers in all areas regarding their accounts while complying with FDCPA regulations.
• Promote employee safety and compliance of all government federal regulations including OSHA and HIPAA.
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Collection analyst example responsibilities.

• Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
• Assist in reducing the DSO down and limit bad debt expense while focusing on building revenue.
• Maintain customer relations while improving company DSO.
• Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
• Do credit checks for new clients with Dunn & Bradstreet along with Equifax.
• Perform processing functions necessary to ensure timely and accurate DME billing.