Collections assistant vs collections/accounts receivable

The differences between collections assistants and collections/accounts receivables can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections assistant and a collections/accounts receivable. Additionally, a collections/accounts receivable has an average salary of $38,949, which is higher than the $38,063 average annual salary of a collections assistant.

The top three skills for a collections assistant include patients, data collection and delinquent accounts. The most important skills for a collections/accounts receivable are customer service, patients, and delinquent accounts.

Collections assistant vs collections/accounts receivable overview

	Collections Assistant	Collections/Accounts Receivable
Yearly salary	$38,063	$38,949
Hourly rate	$18.30	$18.73
Growth rate	-8%	-8%
Number of jobs	11,335	30,523
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 40%
Average age	46	46
Years of experience	12	12

Collections assistant vs collections/accounts receivable salary

Collections assistants and collections/accounts receivables have different pay scales, as shown below.

	Collections Assistant	Collections/Accounts Receivable
Average salary	$38,063	$38,949
Salary range	Between $29,000 And $48,000	Between $30,000 And $49,000
Highest paying City	New Haven, CT	Boston, MA
Highest paying state	Connecticut	Connecticut
Best paying company	Calvin Klein	Apollo Global Management
Best paying industry	Health Care	Finance

Differences between collections assistant and collections/accounts receivable education

There are a few differences between a collections assistant and a collections/accounts receivable in terms of educational background:

	Collections Assistant	Collections/Accounts Receivable
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	-

Collections assistant vs collections/accounts receivable demographics

Here are the differences between collections assistants' and collections/accounts receivables' demographics:

	Collections Assistant	Collections/Accounts Receivable
Average age	46	46
Gender ratio	Male, 27.7% Female, 72.3%	Male, 25.3% Female, 74.7%
Race ratio	Black or African American, 12.4% Unknown, 4.2% Hispanic or Latino, 19.8% Asian, 3.9% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collections assistant and collections/accounts receivable duties and responsibilities

Collections assistant example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Maintain confidential donor records in accordance with HIPAA.
Adhere to FDCPA guidelines pertaining to all telephone contacts.
Submit claims to Medicare and Medicaid and third party commercial plans.
Assist customers in all areas regarding their accounts while complying with FDCPA regulations.
Promote employee safety and compliance of all government federal regulations including OSHA and HIPAA.

Collections/accounts receivable example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Work accounts receivable for Medicaid verification and payments.
Work remittance advice from Medicaid ensuring accuracy of payments.
Research and obtain extensive knowledge of FDCPA debt recovery laws and assist in recovering commercial debt from organizations.
Communicate effectively with patients, physicians, hospital staff, and insurance representatives to ensure accuracy in claims processing.
Review claims to determine if process correctly and if necessary, direct patients to contact insurance companies regarding additional benefit questions.

Collections assistant vs collections/accounts receivable skills

Common collections assistant skills

Patients, 17%
Data Collection, 13%
Delinquent Accounts, 5%
Collection Calls, 5%
Collection Agencies, 5%
Medicaid, 4%

Common collections/accounts receivable skills

Customer Service, 21%
Patients, 6%
Delinquent Accounts, 5%
Credit Card Payments, 5%
Past Due Accounts, 5%
Customer Accounts, 5%

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Collections Assistant
Collections Assistant vs Collections/Accounts Receivable

Updated January 8, 2025

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