Collections assistant vs collections coordinator

The differences between collections assistants and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections assistant and a collections coordinator. Additionally, a collections assistant has an average salary of $38,063, which is higher than the $37,938 average annual salary of a collections coordinator.

The top three skills for a collections assistant include patients, data collection and delinquent accounts. The most important skills for a collections coordinator are customer service, patients, and phone calls.

Collections assistant vs collections coordinator overview

	Collections Assistant	Collections Coordinator
Yearly salary	$38,063	$37,938
Hourly rate	$18.30	$18.24
Growth rate	-8%	-8%
Number of jobs	11,335	40,113
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 48%
Average age	46	46
Years of experience	12	12

Collections assistant vs collections coordinator salary

Collections assistants and collections coordinators have different pay scales, as shown below.

	Collections Assistant	Collections Coordinator
Average salary	$38,063	$37,938
Salary range	Between $29,000 And $48,000	Between $30,000 And $47,000
Highest paying City	New Haven, CT	New York, NY
Highest paying state	Connecticut	Connecticut
Best paying company	Calvin Klein	University of California, Berkeley
Best paying industry	Health Care	Professional

Differences between collections assistant and collections coordinator education

There are a few differences between a collections assistant and a collections coordinator in terms of educational background:

	Collections Assistant	Collections Coordinator
Most common degree	Bachelor's Degree, 57%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Collections assistant vs collections coordinator demographics

Here are the differences between collections assistants' and collections coordinators' demographics:

	Collections Assistant	Collections Coordinator
Average age	46	46
Gender ratio	Male, 27.7% Female, 72.3%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 12.4% Unknown, 4.2% Hispanic or Latino, 19.8% Asian, 3.9% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collections assistant and collections coordinator duties and responsibilities

Collections assistant example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Maintain confidential donor records in accordance with HIPAA.
Adhere to FDCPA guidelines pertaining to all telephone contacts.
Submit claims to Medicare and Medicaid and third party commercial plans.
Assist customers in all areas regarding their accounts while complying with FDCPA regulations.
Promote employee safety and compliance of all government federal regulations including OSHA and HIPAA.

Collections coordinator example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
Submit insurance appeals and provider disputes when necessary.

Collections assistant vs collections coordinator skills

Common collections assistant skills

Patients, 17%
Data Collection, 13%
Delinquent Accounts, 5%
Collection Calls, 5%
Collection Agencies, 5%
Medicaid, 4%

Common collections coordinator skills

Customer Service, 15%
Patients, 12%
Phone Calls, 6%
Collection Efforts, 4%
Delinquent Accounts, 4%
Appeals, 4%

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Office and Administrative Industry
Collections Assistant
Collections Assistant vs Collections Coordinator

Updated January 8, 2025

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