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Computer technician lead vs computer support technician

The differences between computer technician leads and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer technician lead and a computer support technician. Additionally, a computer technician lead has an average salary of $99,307, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a computer technician lead include technical support, network printers and troubleshoot. The most important skills for a computer support technician are customer service, technical support, and computer support.

Computer technician lead vs computer support technician overview

Computer Technician LeadComputer Support Technician
Yearly salary$99,307$41,852
Hourly rate$47.74$20.12
Growth rate10%10%
Number of jobs61,182121,180
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Average age4242
Years of experience22

Computer technician lead vs computer support technician salary

Computer technician leads and computer support technicians have different pay scales, as shown below.

Computer Technician LeadComputer Support Technician
Average salary$99,307$41,852
Salary rangeBetween $69,000 And $142,000Between $34,000 And $51,000
Highest paying CitySan Francisco, CALompoc, CA
Highest paying stateCaliforniaCalifornia
Best paying companyCadence Design SystemsLawrence Livermore National Laboratory
Best paying industryRetailManufacturing

Differences between computer technician lead and computer support technician education

There are a few differences between a computer technician lead and a computer support technician in terms of educational background:

Computer Technician LeadComputer Support Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Computer technician lead vs computer support technician demographics

Here are the differences between computer technician leads' and computer support technicians' demographics:

Computer Technician LeadComputer Support Technician
Average age4242
Gender ratioMale, 89.1% Female, 10.9%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.5% White, 55.7% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer technician lead and computer support technician duties and responsibilities

Computer technician lead example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Correct and restore users PC workstations to operational status.
  • Install OS's on various types of computers.
  • Create system for checking in and releasing PCs bring in for service.
  • Educate customers on different OS and various types of hardware and software's.
  • Repair, upgrade, and build PCs and set up networks and servers.
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Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
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Computer technician lead vs computer support technician skills

Common computer technician lead skills
  • Technical Support, 12%
  • Network Printers, 8%
  • Troubleshoot, 6%
  • Computer System, 6%
  • CNC, 5%
  • OS, 5%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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