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The differences between consulting services directors and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a consulting services director and a senior service manager. Additionally, a consulting services director has an average salary of $142,390, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a consulting services director include cloud, business development and project management. The most important skills for a senior service manager are project management, client relationships, and business development.
| Consulting Services Director | Senior Service Manager | |
| Yearly salary | $142,390 | $129,065 |
| Hourly rate | $68.46 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 97,977 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A consulting services director is responsible for determining, developing, and delivering innovative strategies and solutions to existing and potential clients. You will be initiating team efforts to collect, analyze, and interpret data and provide recommendations and conclusions. In addition, you will be responsible for developing solutions to difficult client situations to ensure goals and objectives are met. Other duties include performing client interviews on interpretation and analysis of data, developing and reviewing employee performance, and monitoring the progress of projects.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Consulting services directors and senior service managers have different pay scales, as shown below.
| Consulting Services Director | Senior Service Manager | |
| Average salary | $142,390 | $129,065 |
| Salary range | Between $106,000 And $190,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Arizona | California |
| Best paying company | Palo Alto Networks | NVIDIA |
| Best paying industry | Professional | Professional |
There are a few differences between a consulting services director and a senior service manager in terms of educational background:
| Consulting Services Director | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between consulting services directors' and senior service managers' demographics:
| Consulting Services Director | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 72.9% Female, 27.1% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |