Consumer relations representative vs client representative

The differences between consumer relations representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a consumer relations representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $36,614 average annual salary of a consumer relations representative.

The top three skills for a consumer relations representative include inbound calls, customer complaints and quality customer service. The most important skills for a client representative are customer service, phone calls, and client accounts.

Consumer relations representative vs client representative overview

	Consumer Relations Representative	Client Representative
Yearly salary	$36,614	$41,785
Hourly rate	$17.60	$20.09
Growth rate	-4%	-4%
Number of jobs	116,976	238,735
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Consumer relations representative vs client representative salary

Consumer relations representatives and client representatives have different pay scales, as shown below.

	Consumer Relations Representative	Client Representative
Average salary	$36,614	$41,785
Salary range	Between $23,000 And $55,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between consumer relations representative and client representative education

There are a few differences between a consumer relations representative and a client representative in terms of educational background:

	Consumer Relations Representative	Client Representative
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Consumer relations representative vs client representative demographics

Here are the differences between consumer relations representatives' and client representatives' demographics:

	Consumer Relations Representative	Client Representative
Average age	40	40
Gender ratio	Male, 31.5% Female, 68.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.6% Unknown, 5.6% Hispanic or Latino, 22.0% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.8%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between consumer relations representative and client representative duties and responsibilities

Consumer relations representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide information about Cabela's products from company website.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Consumer relations representative vs client representative skills

Common consumer relations representative skills

Inbound Calls, 17%
Customer Complaints, 14%
Quality Customer Service, 10%
Conflict Resolution, 8%
Consumer Contacts, 5%
Customer Issues, 4%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Consumer Relations Representative
Consumer Relations Representative vs Client Representative

Updated January 8, 2025

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