Copy & print center associate vs call center representative

The differences between copy & print center associates and call center representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a copy & print center associate and a call center representative. Additionally, a copy & print center associate has an average salary of $34,090, which is higher than the $31,549 average annual salary of a call center representative.

The top three skills for a copy & print center associate include customer service, business cards and customer orders. The most important skills for a call center representative are strong customer service, customer service, and patients.

Copy & print center associate vs call center representative overview

	Copy & Print Center Associate	Call Center Representative
Yearly salary	$34,090	$31,549
Hourly rate	$16.39	$15.17
Growth rate	-4%	-4%
Number of jobs	61,237	133,579
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 47%	High School Diploma, 37%
Average age	40	40
Years of experience	12	12

Copy & print center associate vs call center representative salary

Copy & print center associates and call center representatives have different pay scales, as shown below.

	Copy & Print Center Associate	Call Center Representative
Average salary	$34,090	$31,549
Salary range	Between $21,000 And $55,000	Between $25,000 And $39,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	University of California, Berkeley
Best paying industry	-	Finance

Differences between copy & print center associate and call center representative education

There are a few differences between a copy & print center associate and a call center representative in terms of educational background:

	Copy & Print Center Associate	Call Center Representative
Most common degree	Bachelor's Degree, 47%	High School Diploma, 37%
Most common major	Graphic Design	Business
Most common college	-	-

Copy & print center associate vs call center representative demographics

Here are the differences between copy & print center associates' and call center representatives' demographics:

	Copy & Print Center Associate	Call Center Representative
Average age	40	40
Gender ratio	Male, 34.2% Female, 65.8%	Male, 27.4% Female, 72.6%
Race ratio	Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 20.4% Asian, 7.3% White, 56.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.6% Asian, 6.1% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between copy & print center associate and call center representative duties and responsibilities

Copy & print center associate example responsibilities.

Achieve all sales & service goals to drive profits through upselling to business customers.
Complete transactions using the POS system.
Used with POS system and print signage.
Have learned how to create posters and write professional documents for customers.
Create invites, programs, booklets, posters, brochures, etc for customers.
Operate high-speed last printers, wide-format printers, laminators, cutting machine, folding machine.

Call center representative example responsibilities.

Manage Facebook and patient communication programs.
Provide member eligibility and referral status information to patients adhering to HIPAA guidelines.
Follow all current Medicare, Medicaid and commercial insurance regulations and requirements to ensure continual compliance.
Document all relevant information regarding patients and providers while abiding by all HIPAA and associate patient confidentially requirements.
Navigate several screens and windows.
Install windows, doors, cabinets, flooring.

Copy & print center associate vs call center representative skills

Common copy & print center associate skills

Customer Service, 29%
Business Cards, 13%
Customer Orders, 6%
Adobe Photoshop, 5%
Posters, 5%
Xerox, 4%

Common call center representative skills

Strong Customer Service, 80%
Customer Service, 4%
Patients, 2%
Data Entry, 2%
Troubleshoot, 1%
Inbound Phone Calls, 1%