Courtesy associate vs customer service associate

Differences between courtesy associate and customer service associate duties and responsibilities

Courtesy associate example responsibilities.

• Manage transactions including cash, check, credit, and EBT transactions.
• Thank them for shopping with Sam's.
• Push carts and run a register when it are needed.
• collect carts make bales carry-outs run register upon management request
• Display exceptional multitasking skills by greeting/helping customers with groceries and loading heavy items.
• Develop sharp customer service skills while employing Kroger's excellent customer engagement training.
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Customer service associate example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Use excellent phone and customer service etiquette while navigating through multiple windows simultaneously.
• Provide excellent customer service to hundreds of satisfy customers, bag groceries with speed and efficiency
• Perform upselling on every call.
• Train in flight emergencies, hazardous materials and CPR.
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