Customer service representative jobs in Bay Point, CA - 2,447 jobs
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Associate Customer Service Representative
Mobile Marketing & CRM Innovation Lead
Intuit Inc. 4.8
Customer service representative job in Mountain View, CA
A leading financial software company in Mountain View, California, seeks a Principal Marketing Manager for Mobile Marketing Innovation. In this pivotal role, you will define mobile-first strategies, lead CRM channel growth, and collaborate with teams to enhance customer engagement. The ideal candidate is a visionary with extensive mobile marketing expertise and a track record of successful mobile initiatives. Join us to make a significant impact in the world of mobile marketing.
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$119k-156k yearly est. 4d ago
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Head of Customer Success - Fintech Growth Leader
Method Financial
Customer service representative job in San Francisco, CA
A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership.
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$200k-250k yearly 3d ago
AI Customer Education & Community Lead
Slope 4.0
Customer service representative job in San Francisco, CA
A dynamic AI startup is seeking a Customer Education & Community Lead to design educational programs and cultivate community engagement. This role involves creating content and facilitating customer success while partnering with various teams. The expected salary range is between $120,000 and $180,000, complemented by equity and comprehensive benefits. If you're passionate about enabling users to master innovative products and shaping marketing within the AI landscape, this is an excellent opportunity.
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$120k-180k yearly 4d ago
Senior Customer Success Lead - 0-to-1 Builder (Freight)
Fleetworks
Customer service representative job in San Francisco, CA
A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots, and collaborate with engineering on integrations. Ideal candidates have B2B customer success experience and a builder mindset, eager to work hands-on with complex requirements. This role promises top-tier compensation and substantial growth potential.
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$122k-181k yearly est. 5d ago
Customer Success Associate
Us ENT Partners
Customer service representative job in San Francisco, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 1d ago
Customer Success Specialist
Net2Source (N2S
Customer service representative job in San Francisco, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-66k yearly est. 5d ago
Head of Customer Experience & Growth
Kaizen Stackup
Customer service representative job in San Francisco, CA
A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement.
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$21k-35k yearly est. 3d ago
Medicare Telesales Representative
San Francisco Health Plan
Customer service representative job in San Francisco, CA
Reporting to the Sr Manager, Medicare Sales, the Medicare Telesales Representative is responsible for enrolling members into San Francisco Health Plan's new Dual Special Needs Plan (D-SNP). You will connect with the underserved, Medicare-eligible individuals, with an understanding of their comprehensive Medicare and Medi-Cal benefits, you will review their health coverage and explain how the SFHP Care Plus DNSP plan can meet their unique health and financial needs.
Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.
Salary: $70,000 - $82,000 per year + commission
WHAT YOU WILL DO:
Answer incoming phone calls from prospective members, identify the type of assistance the customer needs with the goal of converting caller to a qualified lead and sale.
Educate prospects about Medicare basics and D-SNP plan features, including extra benefits and coordination with Medi-Cal.
Build trust and partnership with diverse members of the community, individuals with limited English proficiency and/or health literacy.
Conduct outbound follow-ups with prospects from marketing campaigns, referral sources, events, or community partners.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member interactions in real time in the EvolveNXT CRM platform, while engagement with members.
Demonstrate knowledge of the product portfolio by addressing the needs of members, explaining the differences between products, and assisting selection of products to best meet their needs.
Help complete the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet the goals established for the position in performance, attendance, and consumer experience.
Comply with all CMS and SFHP marketing and enrollment guidelines to ensure ethical and compliant sales practices.
Meet and maintain requirements for agent licensure, appointments, and annual product certification.
Participate in training, certification, and ongoing coaching related to sales strategy, compliance, and cultural competence.
WHAT YOU WILL BRING:
High School Diploma/GED or 4+ years of customerservice/sales experience.
Active California Life/Health Insurance License or ability to obtain within 30 days, as well as AHIP.
Work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed.
Basic knowledge of Medicare and Medicaid (Medi-Cal). Prior experience in Medicare, Medicare Advantage or D-SNP sales a plus.
Bilingual in English and in one of San Francisco Health Plan's defined threshold languages (Cantonese, Spanish, Vietnamese, Tagalog and Russian) required.
Must reside in California.
WHAT WE OFFER:
Health Benefits
Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays.
Professional development: Opportunities for tuition reimbursement, professional license/membership.
ABOUT SFHP:
Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.
#LI-Hybrid
(Hybrid remote/in-office)
Please see job description
PI281298264
Job distributed by JobTarget.
$70k-82k yearly 4d ago
Vehicle Service Specialist
Henley Companies 4.0
Customer service representative job in San Francisco, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a partβtime job with flexible hours, or a fullβtime career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of selfβmade success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent highβschool grad, a wellβseasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid onβtheβjob training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upperβlevel management started out in an entryβlevel position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problemβsolving skills
Strong customerservice and communication skills
Ability to work in a fastβpaced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Must have reliable transportation.
Essential Functions
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an βallβinclusiveβ list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the EβVerify program.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$24 hourly 1d ago
Patient Services Representative
Us Tech Solutions 4.4
Customer service representative job in San Francisco, CA
The Patient ServiceRepresentative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customerservice, and accurate documentation within the clinic's electronic health record system (Epic).
Key Responsibilities:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information.
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately.
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests.
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments.
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations.
Uphold patient confidentiality and comply with HIPAA and organizational policies.
Deliver excellent customerservice by addressing patient needs with professionalism, empathy, and proactive problem-solving.
Qualifications:
Prior experience as a Patient ServiceRepresentative, Medical Receptionist, or in a similar healthcare support role.
Strong communication skills with a professional and approachable demeanor.
Proactive mindset with ability to anticipate clinic needs and take initiative.
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly.
Strong organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence.
Preferred Skills:
Previous experience in a specialty clinic or hospital setting.
Familiarity with endocrinology or related medical terminology.
Bilingual skills a plus (not required).
Recruiter Details:
Vishakha Singh
Sr IT Recruiter
E-mail: *************************************
Internal id- 26-01010
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-37k yearly est. 4d ago
Patient Services Representative
Pop-Up Talent 4.3
Customer service representative job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient ServiceRepresentative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customerservice, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customerservice by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient ServiceRepresentative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 2d ago
Automotive Service Leader - Drive Sales & Customer Excellence
Midas International, LLC 4.1
Customer service representative job in San Francisco, CA
A national automotive service brand is looking for a high-energy Service Advisor to enhance customer satisfaction and drive sales. This role involves greeting customers, building trust through knowledgeable recommendations, and maintaining communication between customers and technicians. Ideal candidates are natural communicators with a competitive spirit. Join a team that values effort and offers top-tier training and career development opportunities. Apply now to take your career to new heights.
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$32k-37k yearly est. 1d ago
Client Service Representative III
United Business Bank 4.2
Customer service representative job in Mountain View, CA
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customerservice. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client ServiceRepresentative III (CSR III) is an onsite position and does not have remote opportunities.
The Client ServiceRepresentative III (CSR III) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR III is responsible for balancing each days transactions and verifying cash totals. They perform a broad variety of Consumer and Business New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR III answers client questions regarding the Banks products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Banks products and services, and accepts/processes various applications for online banking systems. The CSR III performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR III assists clients promptly, courteously, efficiently and professionally. The CSR III performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking products, services and operations.
Experience Required: Minimum of 3 years of Teller and new account experience in the financial services industry.
Skills/Abilities:
Good communication skills.
Professional appearance, dress and attitude.
Good math skills.
Ability to use Microsoft Office software package.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$33k-37k yearly est. 3d ago
Janitorial Office Service Representative
Canon U.S.A., Inc. 4.6
Customer service representative job in San Francisco, CA
Requisition ID 2025-20401 Category (Portal Searching) Other Type (Portal Searching) Regular Full-Time Minimum Salary USD $24.00/Hr. Maximum Salary USD $24.00/Hr. Fixed Salary USD $24.00/Hr.
Establishes and maintains schedule of routine janitorial and general maintenance work required to keep up appearance and safety of firm facilities (public and office areas) and performs janitorial routines on a regular basis.
Responsibilities
Move heavy furniture, equipment, and supplies, either manually or by using hand trucks
Notify managers concerning the need for repairs
Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare office for events such as banquets and
Setup & clean up conference rooms
Clean and maintain office kitchens, breakrooms, copy rooms. This includes tables, chairs, counters and kitchen appliances. Monitor office and kitchen supplies to ensure items remain in stock
Perform cleaning of all areas, windows, furniture and fixtures involving scrubbing, sweeping, vacuuming, washing
Replenish all restroom supplies as Request and manage supplies and equipment needed for cleaning and maintenance duties
Gather and empty trash
May also be required to regularly perform Office Services functions, including but not limited to sorting and delivery of office mail, making copies, and scanning documents
Qualifications
High school Diploma or equivalent
Must have a general understanding of basic cleaning equipment and chemicals. Once taught by the Supervisor how to use all of the required cleaning materials and chemicals, must remain knowledgeable in order to safely use and handle all products.
Excellent communication and interpersonal skills
Demonstrated ability to prioritize assignments and perform multiple tasks simultaneously
Outstanding customerservice skills
Proven ability to work effectively individually and with a team
Ability to follow oral and written instructions
English Speaking
PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS
Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking.
May occasionally lift up to 50 lbs.
Frequent use of hand and foot controls
May occasionally need to climb stairs.
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Connect With Us!
Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
$24 hourly 2d ago
Inside Sales Representative
Sunstate Equipment 4.5
Customer service representative job in Benicia, CA
Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $24.75 - $34.05/hr, based on experience.
Location: Benicia, CA 94510
The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well.
Exceptional Perks
$200, annual work boot allowance!
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
"My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO!
Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation!
Robust overall Benefits available
Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.
Position Requirements
2-3 years CustomerService experience required
2-3 years Inside sales (direct customer contact) experience preferred
Be comfortable working with a team and independently, any task could go either way.
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
You're a top-notch communicator with an infectious personality; comfortable and charming.
Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle
Have excellent customerservice skills. You'll be talking to a lot of people, keep up the positive attitude!
Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone.
High attention to detail, with ability to switch task with ease
Bilingual - Spanish preferred
Responsibilities
Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow-up.
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on-call/standby rotation
May perform other duties as assigned
Interested? Apply now!
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.
We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify
#LI-AG1 #WEST
$24.8-34.1 hourly 3d ago
Senior Customer Journey Consultant
Nextdeavor
Customer service representative job in San Francisco, CA
5+ Month W2 Contract San Fransisco, CA (hybrid)
Here's how you'll become a key player with this opportunity:
Adobe's Integrated Customer Experience (ICX) team unifies frontline Sales and Support, serving as the first point of contact for customers. As a Senior Customer Journey Consultant (contractor), you'll own workstreams within high-impact strategic initiatives that shape how customers experience Adobe across channels. You will lead journey mapping, problem structuring, root cause analysis, and data-driven recommendations, and you will drive alignment with senior stakeholders to translate insights into measurable business outcomes.
You'll collaborate with stakeholders across Sales & Support Delivery, Business Operations, Product Management, Customer Data Insights & Analytics, and FP&A to evaluate current state experiences and new concepts.
Here's how you'll make an impact on the team:
Frame and structure complex experience problems, develop hypotheses, and research plans to trace root causes.
Map and diagnose current customer journeys to uncover pain points and opportunity areas, leveraging both qualitative and quantitative research.
Facilitate mystery shopper exercises, conduct interviews and discovery sessions, and drive best-in-class customer insight practices.
Synthesize research into actionable business strategies and present recommendations to leadership and cross-functional teams.
Develop models or benchmarking comparisons to support business case development and strategic decision-making.
Ensure alignment and collaboration with analytics, design, and operational partners to drive implementation of recommended solutions.
Here's what you'll need to be successful in this role:
5-7 years in customer experience strategy, management consulting, or a highly analytical role, with a track record of driving cross-functional, customer-focused initiatives from insight to execution.
Demonstrated expertise in journey mapping, qualitative and quantitative analysis, and root cause identification across multi-channel, multi-touchpoint experiences.
Process design and optimization background (experience and/or education/training/certifications).
Multi-swim-lane systems, data, people, process flow documentation experience/expertise.
Excellent communication and visual storytelling skills, with the ability to persuade and influence across teams.
Exposure to UX/UI design, service design, or experience benchmarking is preferred.
Pay Range:
$70.00 - $76.64/hour
Benefits That Matter to You:
NextDeavor offers health, vision and dental benefits for contract employees
Paid sick leave eligibility is contingent on state of residence
Optional 401k Plan (excludes employer match)
Ready to take the next step? Apply today and be part of a team that transforms businesses and fuels growth!
Apply with Pioneers here !
$70-76.6 hourly 12d ago
Customer Risk Strategy
Column 4.5
Customer service representative job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
π₯ Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
π£ Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
π‘ Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
π³ FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
π 401k plan, including self-directed brokerage options
π΄ Flexible time-off policy - take the time off that you want and need to relax and recharge
πΆ 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
π Up to $4,500 in annual reimbursements for backup childcare
π½οΈ Catered lunches and dinners for SF employees
π Commuter benefits, including paid transportation to-and-from the office
π Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
$115k-130k yearly Auto-Apply 60d+ ago
Inbound Sales Representative
Drivesavers Data Recovery 4.1
Customer service representative job in Novato, CA
Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever.
Experience and Education
2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
Excellent interpersonal, organizational, and communication skills
Phone sales skills
Great customerservice skills
Strong attention to detail
Able to work independently as well as part of a team
Able to analyze and evaluate customer needs
Able to prioritize and meet deadlines in a fast-paced environment
Must have passion for staying ahead of current and future technologies
Job Duties Include
Receiving inbound calls pre-service, service, and post-service
Outbound call follow-up
Working directly with data recovery engineers to report engineers' findings
Answering questions about the technical process of data recovery and associated pricing
If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
Competitive Salary
Monthly Bonuses
401K Retirement Plan
Medical Insurance
Dental and Vision Plan
Ongoing Training
Paid Holidays
Maternity/Paternity Leave
Events and Celebrations
Subsidized Stocked Refrigerator
Friendly Workspace
Green Business
From Employees on Glassdoor
Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
Amazing work environment. Excellent incentives that encourage us all.
Friendly, inviting, and supportive work environment.
Great training, room for growth.
Engaging and manageable workload.
Each day brings new challenges with new and older technology.
Snacks and beverages are stocked regularly.
You feel valued as an employee. Comfortable work environment and strong incentives.
Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
Small business with a work environment that feels like a family, while also being known as the leader in data recovery.
$69k-98k yearly est. Auto-Apply 60d+ ago
Customer Service Reps / Associate / Specialist
Pharmacyclics, An Abbvie Company
Customer service representative job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic CustomerService Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, βbest-in-classβ customerservice.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a CustomerService Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customerservice process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
$18.5-22 hourly 60d+ ago
Customer Service at The Corner Nail Bar
Johnny Lam
Customer service representative job in Oakland, CA
Job Description
We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese.
Candidate must:
Be reliable and well organized
Have strong work ethic
Be reliable and professional
Excellent customerservice skills
Positive attitude
Ability to multi-task in a busy environment
Possess basic computer skills
Detail-oriented
Hard working
Responsibilities (but are not limited to) :
Answering the phone and scheduling appointments
Greet clients
Processing payments and gift voucher
Salon opening or closing duties
Keep reception area tidy, clean, and organized
Recommend treatments/services to clients and up sell services
Provide assistance and support to owners and technicians
Maintain beverage area clean and restocked
Maintain wait area and other common area clean
Help with inventory and restocking supplies
Language:
Vietnamese (Required)
Benefit:
Flexible schedule
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check in
$14.1-15 hourly 15d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Bay Point, CA?
The average customer service representative in Bay Point, CA earns between $29,000 and $47,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Bay Point, CA
$37,000
What are the biggest employers of Customer Service Representatives in Bay Point, CA?
The biggest employers of Customer Service Representatives in Bay Point, CA are: