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Client Support Rep
Outcomes 3.7
Customer service representative job in Orlando, FL
The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients.
Essential Duties & Responsibilities
Customer Interaction
Respond promptly and professionally to inbound calls and other communication channels.
Provide accurate and relevant information to clients regarding products, programs, and services.
Address client inquiries and concerns with a customer-centric approach.
Issue Resolution
Identify and troubleshoot client issues, escalating them appropriately when necessary.
Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards.
Offer effective and timely solutions to meet client needs.
Product Knowledge
Maintain a comprehensive understanding of the company's products, programs, and services.
Stay informed about updates and changes in offerings to assist clients effectively.
Process Adherence
Adhere to standard processes and procedures in handling client interactions.
Ensure compliance with established protocols for issue resolution.
Team Collaboration
Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience.
Communicate regularly with team members to share insights and updates.
Documentation
Accurately record and document client interactions and resolutions.
Keep detailed and organized records for reference and reporting purposes.
Client Retention
Offer alternative solutions when appropriate with the goal of retaining clients' business.
Analyze client needs and recommend relevant features to enhance their experience.
Continued Development
Stay current with industry information, changes, and updates to provide informed support.
Adaptability
Demonstrate flexibility and adaptability in a dynamic and evolving client support environment.
Ad-hoc Support
Assist with additional support-related tasks and participate in Ad-Hoc projects as needed.
Qualifications
Knowledge & Requirements
Experience in a technical call center environment preferred.
Certified Pharmacy Technician preferred.
Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively.
Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems.
Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure.
Education & Experience Requirement
Minimum years of work experience: 2 years
Experience working with healthcare professionals in a fast-paced clinical setting preferred
Minimum level of education or education/experience: High School Diploma
A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a related field from an approved and accredited college or university.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent sitting in stationary position at a desk
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional twisting of body
Occasional reaching by extending hands and arms in any direction
Occasional lifting, pulling, or pushing
Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs.
This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.
$38k-58k yearly est. 2d ago
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Customer Service Representative (On-Site)
Concentrix 4.2
Customer service representative job in Orlando, FL
The CustomerServiceRepresentative interfaces with customers via inbound/outbound calls and/or via the web. This position provides customerservice support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a CustomerServiceRepresentative position at Concentrix is just the right place for you!
As a CustomerServiceRepresentative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a CustomerServiceRepresentative, you will:
Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Ensure the appropriateness of social media content.
Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our CustomerServiceRepresentative role include:
Must have a high school diploma or equivalent
2 years of customerservice experience required
Preferred experience with financial support including knowledge of different card types (prepaid, debit & credit)
Demonstrate experience & ability to uncover the right solution by asking probing questions
Demonstrate experience & ability to utilize resources and/or articles to provide correct information
Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base salary range for this position is $18.00, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, CustomerService Week, World Clean Up Day and more
A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English
Spanish
To request a reasonable accommodation please click here .
If you wish to review the Affirmative Action Plan, please click here .
$18 hourly 14h ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Customer service representative job in Orlando, FL
Title: Environmental ServiceRepresentative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customerservice and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical ServicesRepresentative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 16h ago
Logistics and Customer Support Coordinator
Adecco 4.3
Customer service representative job in Orlando, FL
Adecco Permanent Recruitment is hiring for an organized and service-focused Logistics and CustomerService Coordinator / Administrative and Customer Support Coordinator to join our client's team. This role combines administrative responsibilities with customerservice support, ensuring smooth daily operations.
Responsibilities
Customer Support and Service:
Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication.
Collaborate with the sales and operations teams to resolve customer issues efficiently.
Support the order process by addressing customer requests via phone, email, or online platforms.
Document customer feedback and escalate recurring issues to the appropriate departments.
Office Supply and Vendor Coordination:
Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials.
Develop and maintain relationships with vendors for supply replenishment.
Monitor office supply budget and maintain expense records.
Order Management and Data Entry:
Accurately enter and process customer orders in the system.
Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise.
Shipping and Logistics:
Prepare and coordinate outbound shipments, including FedEx packages and customer orders.
Track shipments to ensure on-time delivery and resolve any logistical issues.
Document Management and Archiving:
Scan, archive, and organize company records following established protocols.
Maintain both physical and digital filing systems for easy access.
Customer Onboarding Support:
Assist with onboarding new customers by ensuring their profiles are correctly set up in the system.
Provide introductory support to familiarize new customers with company processes and systems.
General Administrative Support:
Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries.
Act as a point of contact for both internal and external stakeholders for day-to-day matters.
Growth Opportunities in CustomerService:
Proactively identify ways to improve the customer experience and internal processes.
Take on additional customerservice responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability.
Qualifications
High school diploma or equivalent; additional education or certifications in customerservice or administration are a plus.
Strong interpersonal and communication skills with a customer-first mindset.
Experience with customerservice, CRM, or data entry software is preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite and willingness to learn new systems.
Required Skills
Strong interpersonal and communication skills.
Experience with customerservice, CRM, or data entry software.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite.
$31k-39k yearly est. 1d ago
Driver Services Representative
Circle Logistics, Inc.
Customer service representative job in Orlando, FL
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
As Track & Trace Specialist/Driver ServicesRepresentative, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally correspondence with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customerservice, operations, data entry, call center, dispatch or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$17-$18 an hour
Full-time: 40 hours per week
Weekday and Weekend schedules available
On-site training and career development
Paid holidays and paid time off
Insurance benefits including but not limited to: Health, vision, dental, life, and disability
401(k) Plan
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Check out our Orlando Office HERE
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions.
We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
$17-18 hourly 16h ago
Reservation Concierge Specialist
Vaco By Highspring
Customer service representative job in Orlando, FL
Vaco is hiring! We have an exciting opportunity for a full time Reservation Concierge in the office of a valued client of ours in Orlando, FL. This is an immediate need for their luxury transportation service team, so if interested please apply today for consideration!
Hourly Pay Rate: $18/hr
Weekly Schedule: 1pm to 10pm with Wednesdays and Thursdays off.
Role Summary
The Reservation Concierge is the first impression of their brand-owning the full client journey from inquiry to confirmed itinerary. This concierge specialist will qualify needs, recommend the right service tier (KCS vs. RKR), craft accurate quotes, secure payments, and manage updates with white-glove communication. Success = 5-star client satisfaction, problem-solving, zero-error reservations, and strong conversion.
Key Responsibilities
1. Client Discovery & Sales
- Qualify purpose, party size, luggage, schedule sensitivity, VIP needs, budget/priority.
- Position service tier (KCS business-class luxury vs. RKR reliable value) based on perceived value.
- Build trust quickly; overcome price objections using benefits, social proof, and risk-reversal.
- Generate accurate quotes; secure deposits/payments; upsell meet-and-greet, child seats, multi-stop itineraries, on-site desk, and VIP errand vehicle.
2. Reservation Excellence
- Enter flawless reservations into databases with all metadata (flight numbers, FBOs, tail numbers, ADA notes, gate/terminal, bags, car seats, meet-and-greet signage text, PO/reference).
- Apply pricing rules, fees, gratuity, wait time, after-hours, tolls, surcharges, and discounts per policy.
- Proactively verify flights and monitor changes; communicate updates to clients and dispatch.
3. Client Communication
- Maintain a luxurious tone via phone, email, and SMS; write grammatically clean, concise messages.
- Send confirmations, receipts, pre-trip reminders, chauffeur/vehicle details, and post-trip thank-you/review requests.
- De-escalate issues professionally; document notes for transparent handoffs.
4. Cross-Team Coordination
- Partner with Dispatch/Chauffeurs on special instructions, signage, timing, and contingencies.
- Coordinate affiliates for out-of-market trips; validate COIs, pricing, and SLAs.
5. Independent Work & Ownership
- Manage your pipeline, prioritize high-value leads, and hit daily activity targets without hand-holding.
- Maintain spotless records, follow SOPs, and suggest improvements to templates and workflows.
Required Skills & Competencies
- CustomerService Mastery: Empathy, patience, solution-orientation, and hospitality mindset.
- Sales Skills: Discovery, needs-based recommendations, objection handling, assumptive close.
- Communication & Grammar: Flawless written English, professional tone, active listening, summarizing.
- Executive presence, confidence, warmth, calm under pressure.
- Extreme accuracy with names, times, numbers, and addresses.
- Self-managed, organized, meets deadlines without constant oversight.
- Tech Fluency: Moovs or Limo Anywhere, Zoho/CRM, Google Workspace, flight-tracking tools, Microsoft excel and Microsoft word
- Bonus: Orlando market knowledge; corporate/event travel experience; bilingual.
Required Education & Experience
- Associate's Degree
- 2 years of prior work experience in a fast-paced customerservice workplace
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$18 hourly 2d ago
Mortgage Customer Service Representative
Teksystems 4.4
Customer service representative job in Daytona Beach, FL
*Now Hiring: Mortgage Customer Support Representative* Location: Daytona Beach, Florida Pay: $17/hr (English) | $18.50/hr (Bilingual - Spanish) Join Proctor - Where Your Career Takes Flight Are you ready to turn tough conversations into real solutions? Proctor is looking for resilient, sharp, and customer-focused individuals to join our Team as Insurance CSR. If you thrive and grow with a company that's scaling fast, this is your moment.
Why Proctor?
* *Rapid Growth*: From 300 to 1300+ employees - and we're just getting started.
* *Brand-New Facility*: Work in our clean, modern South Ridgewood Avenue Daytona Beach, FL office.
* *Career Advancement*: Promotions available from Day 1 - mentor, team lead, supervisor, manager, and more.
* *Part of Brown & Brown Insurance*: After 1 year, explore roles across the B&B family.
* *Monthly Bonuses*: Up to $200/month for top performers.
* *401(k) Match*: Up to 5% + discounted B&B stock.
* *Benefits*: Medical, dental, vision, PTO, life insurance, disability, HSA, and more.
What You'll Do
* Navigate multiple systems to research and resolve issues.
* Liaise between homeowners, lenders, and Proctor.
* Document everything clearly in our claims system.
* Make outbound calls when needed.
What You Bring
* Working cellphone (for dual authentication)
* 1 year of call center experience
* Strong PC navigation and typing skills (35+ WPM)
* Excellent verbal and written communication
* Reliable transportation
Schedule & Training
* Start Date: Jan 28 (30 days Training) | 9:30 AM - 6 PM (On-site)
* Hybrid Eligible: After Training
* Hybrid Schedule: 10:30 AM - 7 PM | Mon-Fri
Work Culture
* Casual dress code (jeans & shirts OK - just no graphics or rips)
* Cube-style setup with dual monitors and wired headsets
* Live hotline support during calls
* Clean, energetic, and collaborative environment
Ready to rise with Proctor? Apply now and be part of a team that's making a difference - one claim at a time.
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Daytona Beach, FL.
*Pay and Benefits*The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Daytona Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$17-18.5 hourly 1d ago
Travel Service Associate
The Auto Club Group 4.2
Customer service representative job in Winter Park, FL
*The primary work location for this position is a home office and only reporting to an ACG facility on an as-needed basis.*
Primary Duties and Responsibilities:
Processes a variety of documents in order to issue or endorse travel accounts or process member requests for reimbursement, etc. Gathers appropriate data (new business, quotes, amendments, reimbursement requests, contractor payment data, etc.) and reviews to ensure accuracy and completeness. Corresponds with and responds to inquiries from sales representatives regarding billing problems and cancellations and to obtain and verify payments, commissions, and other types of information.
Calculates sales commissions, billing amounts, etc. and maintains travel transaction records. Receives and processes cash payments. Enters transactions and balances cash entries in order to input changes into systems. Researches and adjusts account balances when misapplication/overpayment of monies occurs.Contacts district offices, general agents or sales agents to correct receipt-cash discrepancies. In accordance with corporate guidelines and procedures, initiates correspondence to vendors to clarify or obtain missing information, investigate discrepancies, notify individual regarding payment approval/denial, etc. Maintains various records on customer accounts, analyzes data and prepares reports as required. Maintains electronic/computer and manual procedures for actions according to established procedures and assists in developing monthly reports, ordering records and investigative reports. Performs other duties as assigned.
Compensation: The hourly rate for this position is $17.00/hr with the opportunity for incentive based on performance.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
None
Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
High School Diploma or equivalent
Experience:
processing transactions andposting to appropriate accounts
investigating and resolving sometimes complex processing problems
performing mathematical calculations to include addition, subtraction, multiplication, division and percentages
performing data entry duties and accurately maintaining a 6,000 keystroke per hour data entry rate
Knowledge and Skills:
systems inquiry, data entry and usage of terminal or personal computer
basic business grammar and spelling
business processing procedures
work within time, productivity and quality constraints
maintain accurate records, including accurately logging, coding and verifying information
audit records and computer files
gather data and prepare reports
perform basic mathematical calculations including addition, subtraction, multiplication, division, and percentages
compose routine correspondence including letters and memos
use of telephone regularly to receive and relay information
operate an adding machine or calculator
communicate effectively with others in a work environment and with the public
train less senior staff members in departmental procedures
Willingness to rotate within area as needed to perform various processing or cashiering functions and/or to complete training.
Preferred Qualifications
Ability to perform monetary transactions (e.g., key entering data into cash terminal, adjusting account balances, etc.)
Knowledge of basic insurance terminology
Ability to make discretionary decisions based on existing policy
Use telephone extensively
Ability to read a map
Willingness and ability to work extended or irregular hours, holidays and/or weekends.
Work Environment
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$17 hourly 1d ago
Customer Contact Center Representative
Seacoast National Bank 4.9
Customer service representative job in The Villages, FL
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*
About the Organization:
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. "We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way." -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.
About the Position:
Are you a people person with a passion for helping others?
Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support.
What you'll do as a Customer Contact Center Representative:
Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions.
Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience.
Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals.
Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance.
For more information on becoming a Customer Contact Center Representative, please see the attached job description.
Customer Contact Center Representative Requirements:
Minimum:
High school diploma or equivalent required, one year in a customerservice/retail environment.
Must be able to attend work regularly and on time and perform position requirements with little supervision.
Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior.
Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours.
Preferred:
Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending
Customer Contact Center Representative Benefits:
Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-37k yearly est. 4d ago
Inside Sales Representative
SolÉ Construction Partners
Customer service representative job in Orlando, FL
Do you love to win, thrive on challenges, and have the grit to deliver results? Leola Construction is hiring an Inside Sales Representative - Account Associate to support growth and strengthen partnerships with production home builders across Florida. If you're tenacious, positive, and skilled at executing with precision, this is your opportunity to make a major impact.
Who We Are
Sole Construction Partners is the shared services engine for a network of five construction companies. We provide centralized support in finance, HR, operations, and strategy so our companies can grow stronger together. We build scalable systems, foster collaboration, and support leadership teams with the structure and resources they need to succeed.
Here's the work you get to do:
Support Growth: Manage accounts not assigned to the outside sales team, ensuring these clients receive consistent attention, clear communication, and opportunities to grow with Leola.
Manage the Sales Process: Guide assigned accounts throughout the sales process, from initial contact to closing, using compelling communication and follow‑up to reinforce Leola's value and ensure smooth client experience.
Build Relationships: Develop and maintain customer partnerships through consistent communication and follow‑up.
Manage Accounts with Discipline: Use CRM tools to track pipeline health, monitor activity, and ensure effective execution on every opportunity.
Coordinate Across Teams: Work closely with marketing, estimating, and operations to ensure smooth project transitions, accurate bids, and consistent brand messaging.
Provide Market Insight: Gather and share customer feedback, competitor activity, and market trends to help refine strategy and uncover opportunities.
Be the Point of Contact: Serve as the central resource, ensuring responsiveness, clarity, and proactive support.
Here's what makes you a great fit for this role:
You love to win and are eager to build a career in sales (entry-level applicants welcomed)
You are excited to learn and challenges motivate you.
You are resilient, tenacious, and positive.
You are detail‑oriented, organized, and highly motivated, with the ability to juggle multiple priorities while collaborating across teams.
You bring excellent communication and relationship‑building skills.
Experience with CRM platforms (Salesforce, HubSpot, or similar) preferred but not required.
Experience in construction or residential building materials is a plus but not required.
Bachelor's degree preferred but not required.
What We Offer:
Base salary
Performance-based bonus
Comprehensive health benefits (medical, dental, vision)
401(k) with company match
Professional development support and growth opportunities
A strong, supportive culture rooted in integrity, performance, and teamwork
$36k-59k yearly est. 16h ago
MEMBER SERVICES REPRESENTATIVE I (Deland)
Launch Credit Union 3.8
Customer service representative job in DeLand, FL
The Member ServicesRepresentative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR Is interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR Is must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR ls are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns.
Primary Responsibilities and Duties
Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash, etc.).
Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly.
Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
Verifies the member's identity and communicates with members according to service standards.
Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to appropriate branch representatives and/or business partner if applicable.
Meets production goals.
Resolves member issues promptly and professionally.
Maintains the highest level of confidentiality with all information obtained.
Monitors the member-tracking system and assists members in a timely manner.
Contacts Member Solutions regarding member payments when applicable.
Follows and ensures compliance with all operational procedures that are required to maintain
accuracy, manage risk, prevent fraud, and protect members.
Issues replacement debit and credit cards.
Completes the branch End of Day sheet with checks, cash, and TCR totals.
Other Responsibilities and Duties
Assists other MSR Is as needed.
Scans documents into the document retention system as needed.
Processes check orders.
Sorts the daily work for the branch.
Checks email for updates.
Processes and balances the ATM and posts night drop transactions.
May assist with preparing cash/coin shipments for pick up from the cash courier service.
May assist members with their Safe Deposit Boxes.
Follows all Launch Credit Union policies and procedures.
Completes compliance training assignments in a timely manner.
Attends meetings and training sessions as required.
Performs other duties as assigned.
Qualifications
Education, Experience, and Skills Required
A minimum of one year of similar or related experience.
A minimum of one year of sales experience and/or identifying member/customer needs.
A high school diploma or GED.
Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs.
Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Strong written, verbal, communication skills.
Good mathematical skills and accurate cash handling skills.
Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems.
Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.).
Ability to work under pressure in a fast-paced environment.
Good judgment, decision making, and problem-solving skills.
Launch Credit Union is an Equal Opportunity Employer, including protected veterans and individuals with disabilities.
$24k-31k yearly est. 4d ago
Bilingual Customer Retention Rep.
Parks Toyota of Deland
Customer service representative job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customerservice skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, CustomerService, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$29k-62k yearly est. 28d ago
Customer Support Consultant
Epos Now Group
Customer service representative job in Orlando, FL
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customerservice!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets!(Essential)
Great organisation and attention to detail to manage your phone, diary and data systems.(Essential)
Excellent communication skills across all mediums.(Essential)
Resilience to bounce back from unhappy customers.(Essential)
Empathy for customers and the ability to remain calm and professional.(Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable)
At least 1 years experience in hospitality, retail or contact centre work.(Desirable)
Why EposNow
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customerservice experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customerservice teams to support future growth - its an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
$62k-98k yearly est. 18d ago
Bilingual Customer Retention Rep.
Parks Motor Sales 3.6
Customer service representative job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customerservice skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, CustomerService, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$44k-56k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
Service Pros Auto Glass
Customer service representative job in DeLand, FL
Job Description
Customer Relations Specialist - Deland
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customerservice or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
$27k-42k yearly est. 22d ago
Specialist Customer Relations Club
Description This
Customer service representative job in Orlando, FL
The Customer Relations Specialist is a liaison between Club Resolution and the responsible department representative in the research and resolution of complaints or concerns following the mission and values of HGV and meeting or exceeding the expectations of the owner, member, or guest.
Knowledge, Skills, and Abilities:
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
Professional customerservice/Administrative experience.
Proficiency with Microsoft Office (Word, Excel, Outlook, and Power Point)
Excellent organization skills
Ability to perform routine, repetitive tasks accurately.
Ability to pay close attention to details with high degree of accuracy.
Ability to maintain records and file for easy access.
Ability to work independently as well as part of a team.
Excellent written and verbal communication skills.
In addition, the following qualification is preferred:
One year of administration experience.
One year of HGV experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Essential Job Functions:
Acts as the central repository for Executive and general complaints and concerns received from owners, members, and guests, through multiple channels of communication to include phone, chat, email, and letter.
Gather all necessary information and effectively communicate and route complaints and service requests to the appropriate department, ensuring satisfactory resolutions are reached within established guidelines.
Primary contact for complaints from the Better Business Bureau and liaisons with all business units to post resolution responses on the Better Business Bureau website.
Drive work to completion and ensure deadlines are met by addressing blocking issues and critical issues promptly.
Responsible for follow-up with Resort and Sales Management to resolve service failures using appropriate resources to bring final resolution to each case.
Makes outbound calls to members, owners, and guests who have submitted incomplete or unclear inquiries or complaints to gather more detailed information to assist in the delegation and resolution of the case.
Review and maintains contact data in complaint management system.
Assist with the training of new Customer Relations team members on all Customer Relations tasks.
Aligns with ethics, confidentiality, and compliance policies and procedures.
Performs any special projects or reasonable requests by management that supports the department's mission and goals.
$27k-42k yearly est. Auto-Apply 5d ago
Customer Service Rep - Call Center Associate
Munn's Air Conditioning & Heating
Customer service representative job in Fruitland Park, FL
Job Description
Are you on the lookout for an entry-level job that lets you unleash your customerservice skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time CustomerService Rep - Call Center Associate to see not only yourself but also your career soar!
WHAT'S IN STORE FOR OUR CUSTOMERSERVICE REP - CALL CENTER ASSOCIATE?
In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay!
WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB?
You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on!
WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT?
High school diploma OR equivalent
Basic computer skills
Reliable transportation
Scheduling experience is a plus but not required for this entry-level customer care position.
WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING?
Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done".
We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years.
We hope you join us and become our essential CustomerService Rep - Call Center Associate!
Location: 34731
$14 hourly 6d ago
Public Safety Command Center Operator (Varying Shifts)
Nemours
Customer service representative job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
$22k-30k yearly est. Auto-Apply 39d ago
Call Center Operator - 2nd Shift
Westgate Resorts
Customer service representative job in Orlando, FL
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Resort Services Operator, you will:
* Provide friendly, positive, and hospitable service to our in-house guests
* Answer calls using the phone routing system
* Route calls and take messages for the appropriate departments
* Ensure faxes and mail is distributed and handled correctly
Qualifications
Job Requirements:
* Must have schedule flexibility; Nights, Weekends, and Holidays
* Call center experience preferred.
Additional Information
Why Westgate?
* Comprehensive health benefits - medical, dental and vision
* Paid Time Off (PTO) - vacation, sick, and personal
* Paid Holidays
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Family benefits including pregnancy, and parental leave and adoption assistance
* Wellness Programs
* Flexible Spending Accounts
* Tuition Assistance
* Military Leave
* Employee Assistance Program (EAP)
* Life, Disability, Accident, Critical Illness & Hospital Insurance
* Pet Insurance
* Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$22k-30k yearly est. 2d ago
Call Center Operator
Dinesh Khanna Md LLC Es
Customer service representative job in The Villages, FL
Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customerservice to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
CustomerService: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma
$22k-30k yearly est. Auto-Apply 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Wekiwa Springs, FL?
The average customer service representative in Wekiwa Springs, FL earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Wekiwa Springs, FL
$28,000
What are the biggest employers of Customer Service Representatives in Wekiwa Springs, FL?
The biggest employers of Customer Service Representatives in Wekiwa Springs, FL are: