Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between data center supervisors and contact center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a data center supervisor and a contact center supervisor. Additionally, a data center supervisor has an average salary of $66,688, which is higher than the $42,217 average annual salary of a contact center supervisor.
The top three skills for a data center supervisor include windows, data analysis and SQL. The most important skills for a contact center supervisor are patients, corrective action, and direct reports.
| Data Center Supervisor | Contact Center Supervisor | |
| Yearly salary | $66,688 | $42,217 |
| Hourly rate | $32.06 | $20.30 |
| Growth rate | 16% | - |
| Number of jobs | 111,104 | 76,165 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 43% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A data center supervisor oversees a data center's daily operations to ensure everything runs smoothly and efficiently according to company standards. As a data center supervisor, it is their responsibility to manage systems and subsystems, monitor the server rooms, and develop plans to optimize operations. They will also create and implement test processes, perform reviews and assessments, monitor the performance of the workforce, and solve issues and concerns when any arise. Moreover, a data center supervisor produces regular reports, presenting them to senior workers or executives.
A contact center supervisor is responsible for monitoring the performance of contact center representatives, ensuring that they provide the best customer service by handling the customers' inquiries and concerns and resolving complaints timely and efficiently. Contact center supervisors train new representatives and coaching the team regularly to improve their customer service skills, identify areas of improvement, and develop strategic procedures to address those difficulties. They also conduct training and programs to maximize the representatives' productivity in the production area.
Data center supervisors and contact center supervisors have different pay scales, as shown below.
| Data Center Supervisor | Contact Center Supervisor | |
| Average salary | $66,688 | $42,217 |
| Salary range | Between $43,000 And $102,000 | Between $24,000 And $73,000 |
| Highest paying City | Quincy, MA | - |
| Highest paying state | Massachusetts | - |
| Best paying company | Apple | - |
| Best paying industry | Finance | - |
There are a few differences between a data center supervisor and a contact center supervisor in terms of educational background:
| Data Center Supervisor | Contact Center Supervisor | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | Stanford University | California State University - Bakersfield |
Here are the differences between data center supervisors' and contact center supervisors' demographics:
| Data Center Supervisor | Contact Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 67.9% Female, 32.1% | Male, 58.8% Female, 41.2% |
| Race ratio | Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.6% | Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |