Data center supervisor vs customer care supervisor

The differences between data center supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a data center supervisor and a customer care supervisor. Additionally, a data center supervisor has an average salary of $66,688, which is higher than the $42,702 average annual salary of a customer care supervisor.

The top three skills for a data center supervisor include windows, data analysis and SQL. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Data center supervisor vs customer care supervisor overview

	Data Center Supervisor	Customer Care Supervisor
Yearly salary	$66,688	$42,702
Hourly rate	$32.06	$20.53
Growth rate	16%	-4%
Number of jobs	111,104	227,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a data center supervisor do?

A data center supervisor oversees a data center's daily operations to ensure everything runs smoothly and efficiently according to company standards. As a data center supervisor, it is their responsibility to manage systems and subsystems, monitor the server rooms, and develop plans to optimize operations. They will also create and implement test processes, perform reviews and assessments, monitor the performance of the workforce, and solve issues and concerns when any arise. Moreover, a data center supervisor produces regular reports, presenting them to senior workers or executives.

What does a customer care supervisor do?

A customer care supervisor is responsible for handling customer representatives in providing the highest customer services for the customers by assisting their inquiries and concerns and resolving complaints. Customer care supervisors strategize efficient techniques to maximize the staff's productivity and performance by coaching the team regularly, identifying each member's strengths and weaknesses, and developing lesson plans to address those difficulties. They also work closely with the senior management to identify business opportunities and services that would generate more revenue resources for the business and increase profits.

Data center supervisor vs customer care supervisor salary

Data center supervisors and customer care supervisors have different pay scales, as shown below.

	Data Center Supervisor	Customer Care Supervisor
Average salary	$66,688	$42,702
Salary range	Between $43,000 And $102,000	Between $30,000 And $59,000
Highest paying City	Quincy, MA	-
Highest paying state	Massachusetts	-
Best paying company	Apple	-
Best paying industry	Finance	-

Differences between data center supervisor and customer care supervisor education

There are a few differences between a data center supervisor and a customer care supervisor in terms of educational background:

	Data Center Supervisor	Customer Care Supervisor
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	Stanford University	California State University - Bakersfield

Data center supervisor vs customer care supervisor demographics

Here are the differences between data center supervisors' and customer care supervisors' demographics:

	Data Center Supervisor	Customer Care Supervisor
Average age	47	47
Gender ratio	Male, 67.9% Female, 32.1%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between data center supervisor and customer care supervisor duties and responsibilities

Data center supervisor example responsibilities.

Manage PC workstations that include Novell files servers and MSN software.
Manage the entire project including researching/procuring the hardware, installing require infrastructure, and establishing backup policy/rotation for the entire company.
Escalate production issues to appropriate development and support groups for resolution.
Develop overall functional and systems requirements and specifications for the new LAN.
Research trouble tickets to ensure SLA is being meet on a timely basis.
Interface with external vendors to ensure hardware and software SLA's are meet.

Customer care supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
Monitor and conduct activities in accordance to HIPPA standards.
Train on HIPPA to protect members privacy at all times.
Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.

Data center supervisor vs customer care supervisor skills

Common data center supervisor skills

Windows, 9%
Data Analysis, 8%
SQL, 7%
Customer Service, 6%
Direct Reports, 5%
Computer System, 5%

Common customer care supervisor skills

Customer Satisfaction, 6%
Process Improvement, 6%
Corrective Action, 6%
Customer Complaints, 5%
Quality Standards, 5%
Work Ethic, 5%

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Data Center Supervisor
Data Center Supervisor vs Customer Care Supervisor

Updated January 8, 2025

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