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Data communications specialist vs technical support specialist

The differences between data communications specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a data communications specialist has an average salary of $71,632, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a data communications specialist include switches, routers and troubleshoot. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Data communications specialist vs technical support specialist overview

Data Communications SpecialistTechnical Support Specialist
Yearly salary$71,632$48,667
Hourly rate$34.44$23.40
Growth rate5%10%
Number of jobs120,034157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 50%
Average age4542
Years of experience-2

Data communications specialist vs technical support specialist salary

Data communications specialists and technical support specialists have different pay scales, as shown below.

Data Communications SpecialistTechnical Support Specialist
Average salary$71,632$48,667
Salary rangeBetween $52,000 And $97,000Between $30,000 And $76,000
Highest paying CityRichmond, VASan Francisco, CA
Highest paying stateVirginiaNew Jersey
Best paying companyCitiMeta
Best paying industryFinanceFinance

Differences between data communications specialist and technical support specialist education

There are a few differences between a data communications specialist and a technical support specialist in terms of educational background:

Data Communications SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Data communications specialist vs technical support specialist demographics

Here are the differences between data communications specialists' and technical support specialists' demographics:

Data Communications SpecialistTechnical Support Specialist
Average age4542
Gender ratioMale, 75.4% Female, 24.6%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 10.0% Unknown, 4.5% Hispanic or Latino, 14.0% Asian, 10.3% White, 60.9% American Indian and Alaska Native, 0.3%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage7%11%

Differences between data communications specialist and technical support specialist duties and responsibilities

Data communications specialist example responsibilities.

  • Project manage the conversion/migration of Novell network resources to a Microsoft NT network.
  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Provide PC and UNIX support for end-users.
  • Assist in building and support of LAN servers with Novell and NT client.
  • Consult on MBNA TCP/IP network restructuring.
  • Develop and test technical standards for HBOC using TCP/IP.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Data communications specialist vs technical support specialist skills

Common data communications specialist skills
  • Switches, 12%
  • Routers, 9%
  • Troubleshoot, 7%
  • Fiber Optic, 5%
  • VoIP, 5%
  • Data Communications Equipment, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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