Data entry assistant vs customer service administrative assistant

The differences between data entry assistants and customer service administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data entry assistant and a customer service administrative assistant. Additionally, a customer service administrative assistant has an average salary of $33,741, which is higher than the $33,251 average annual salary of a data entry assistant.

The top three skills for a data entry assistant include company database, re-enter data and computer system. The most important skills for a customer service administrative assistant are data entry, purchase orders, and payroll.

Data entry assistant vs customer service administrative assistant overview

	Data Entry Assistant	Customer Service Administrative Assistant
Yearly salary	$33,251	$33,741
Hourly rate	$15.99	$16.22
Growth rate	-8%	-8%
Number of jobs	86,989	93,535
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 38%
Average age	44	50
Years of experience	2	2

What does a data entry assistant do?

A data entry assistant is responsible for performing data entry procedures, updating customer information, as well as logging business transactions on the company's database accurately and efficiently. Data entry assistants compile and sort documents, escalating incomplete information for verification, and following the business' procedures on disposing and eliminating unnecessary data. They also provide administrative and clerical support on office operations, including assisting visitors on their needs or directing them to the appropriate personnel for their concerns. A data entry assistant maintains a safe and secured database and immediately call for support in case of unauthorized access and system inconsistencies.

What does a customer service administrative assistant do?

A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.

Data entry assistant vs customer service administrative assistant salary

Data entry assistants and customer service administrative assistants have different pay scales, as shown below.

	Data Entry Assistant	Customer Service Administrative Assistant
Average salary	$33,251	$33,741
Salary range	Between $27,000 And $40,000	Between $28,000 And $40,000
Highest paying City	Beaverton, OR	Everett, WA
Highest paying state	Alaska	Washington
Best paying company	ALDI USA	Uline
Best paying industry	Manufacturing	Finance

Differences between data entry assistant and customer service administrative assistant education

There are a few differences between a data entry assistant and a customer service administrative assistant in terms of educational background:

	Data Entry Assistant	Customer Service Administrative Assistant
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	Western Carolina University

Data entry assistant vs customer service administrative assistant demographics

Here are the differences between data entry assistants' and customer service administrative assistants' demographics:

	Data Entry Assistant	Customer Service Administrative Assistant
Average age	44	50
Gender ratio	Male, 23.1% Female, 76.9%	Male, 10.7% Female, 89.3%
Race ratio	Black or African American, 9.5% Unknown, 4.4% Hispanic or Latino, 23.3% Asian, 8.9% White, 53.2% American Indian and Alaska Native, 0.6%	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	6%

Differences between data entry assistant and customer service administrative assistant duties and responsibilities

Data entry assistant example responsibilities.

Manage client s files and communicate confidential information to approve agencies and caregivers according to HIPAA regulations.
Design PowerPoint presentation for lobby and update as needed.
Prepare written materials for supervisor s use including spreadsheets, PowerPoint presentations, and reports.
Conduct customer and billing data entry for invoice and payment processing using QuickBooks financial management & account software.
Patrol outer perimeter to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Record monthly financial transactions in QuickBooks.

Customer service administrative assistant example responsibilities.

Manage customers' database accounts and records, perform customer verification and process applications, orders and requests utilizing QuickBooks.
Provide support to accounting personnel with data entry into QuickBooks and document processing
Coordinate with clients, vendors, lawyers, CPA, and other employees.
Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site.
Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team.
Assist manager with development of PowerPoint presentations for prospective customers.

Data entry assistant vs customer service administrative assistant skills

Common data entry assistant skills

Company Database, 20%
Re-Enter Data, 11%
Computer System, 6%
HR, 5%
Payroll, 5%
Office Equipment, 4%

Common customer service administrative assistant skills

Data Entry, 24%
Purchase Orders, 6%
Payroll, 6%
Scheduling Appointments, 5%
Front Desk, 3%
Travel Arrangements, 3%

Data Entry Assistant vs. similar jobs

Data Entry Assistant related careers

Data Entry Assistant related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Data Entry Assistant
Data Entry Assistant vs Customer Service Administrative Assistant

Updated January 8, 2025

Browse office and administrative jobs