Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between data support specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data support specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $49,083 average annual salary of a data support specialist.
The top three skills for a data support specialist include qa testing, data support and data analysis. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Data Support Specialist | Senior Support Specialist | |
| Yearly salary | $49,083 | $106,515 |
| Hourly rate | $23.60 | $51.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 182,515 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The job of a data support specialist is to manage sensitive and confidential electronic data and ensure the accuracy of data being entered into the database. You will be responsible for assisting in the maintenance, implementation, and support of technology, assessment, and instruction that requires data entry. In addition, you will be developing and preparing user materials for instruction reference and documentation. Other duties that you will perform include identifying issues with software applications and resolving them, providing administrative support to the department director, and responding to inquiries related to software applications.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Data support specialists and senior support specialists have different pay scales, as shown below.
| Data Support Specialist | Senior Support Specialist | |
| Average salary | $49,083 | $106,515 |
| Salary range | Between $30,000 And $78,000 | Between $71,000 And $159,000 |
| Highest paying City | New York, NY | Piscataway, NJ |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Virtusa | Eclaro |
| Best paying industry | - | Manufacturing |
There are a few differences between a data support specialist and a senior support specialist in terms of educational background:
| Data Support Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between data support specialists' and senior support specialists' demographics:
| Data Support Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 41.6% Female, 58.4% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |