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The differences between data support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a data support specialist and a support specialist. Additionally, a data support specialist has an average salary of $49,083, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a data support specialist include qa testing, data support and data analysis. The most important skills for a support specialist are customer service, patients, and mental health.
| Data Support Specialist | Support Specialist | |
| Yearly salary | $49,083 | $40,782 |
| Hourly rate | $23.60 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 182,515 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The job of a data support specialist is to manage sensitive and confidential electronic data and ensure the accuracy of data being entered into the database. You will be responsible for assisting in the maintenance, implementation, and support of technology, assessment, and instruction that requires data entry. In addition, you will be developing and preparing user materials for instruction reference and documentation. Other duties that you will perform include identifying issues with software applications and resolving them, providing administrative support to the department director, and responding to inquiries related to software applications.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Data support specialists and support specialists have different pay scales, as shown below.
| Data Support Specialist | Support Specialist | |
| Average salary | $49,083 | $40,782 |
| Salary range | Between $30,000 And $78,000 | Between $25,000 And $64,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Virtusa | Microsoft |
| Best paying industry | - | Technology |
There are a few differences between a data support specialist and a support specialist in terms of educational background:
| Data Support Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between data support specialists' and support specialists' demographics:
| Data Support Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 41.6% Female, 58.4% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |