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Delivery coordinator vs driver supervisor

The differences between delivery coordinators and driver supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery coordinator and a driver supervisor. Additionally, a driver supervisor has an average salary of $38,495, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery coordinator include customer orders, delivery issues and delivery process. The most important skills for a driver supervisor are customer service, DOT, and CDL.

Delivery coordinator vs driver supervisor overview

Delivery CoordinatorDriver Supervisor
Yearly salary$34,247$38,495
Hourly rate$16.46$18.51
Growth rate11%4%
Number of jobs25,266214,993
Job satisfaction--
Most common degreeBachelor's Degree, 46%High School Diploma, 34%
Average age4444
Years of experience44

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

What does a driver supervisor do?

Driver supervisors are professionals who are responsible for supervising all activities that are related to the operation of motor vehicles that transport materials for logistics companies. These supervisors are required to select and orient drivers about their roles and ensure that they are following the guidelines provided by the Department of Transportation (DOT). They must regularly audit delivery routes with their drivers so that they can achieve safe and efficient deliveries. Driver supervisors must also conduct investigations for those drivers involved in vehicular accidents.

Delivery coordinator vs driver supervisor salary

Delivery coordinators and driver supervisors have different pay scales, as shown below.

Delivery CoordinatorDriver Supervisor
Average salary$34,247$38,495
Salary rangeBetween $26,000 And $44,000Between $30,000 And $48,000
Highest paying CityLos Angeles, CAEverett, WA
Highest paying stateCaliforniaRhode Island
Best paying companyIBMAmerican Refining Group
Best paying industryInternetTransportation

Differences between delivery coordinator and driver supervisor education

There are a few differences between a delivery coordinator and a driver supervisor in terms of educational background:

Delivery CoordinatorDriver Supervisor
Most common degreeBachelor's Degree, 46%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Delivery coordinator vs driver supervisor demographics

Here are the differences between delivery coordinators' and driver supervisors' demographics:

Delivery CoordinatorDriver Supervisor
Average age4444
Gender ratioMale, 57.8% Female, 42.2%Male, 85.8% Female, 14.2%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%Black or African American, 12.1% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.3% White, 54.3% American Indian and Alaska Native, 1.0%
LGBT Percentage8%8%

Differences between delivery coordinator and driver supervisor duties and responsibilities

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Driver supervisor example responsibilities.

  • Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
  • Answer telephones, run errands and assist in customer service when need.
  • Receive and input all customer orders into TMW, via telephone, fax or email.
  • Develop and implement DSD item level POGs.
  • Enter orders as needed for broker loads in TMW software.
  • Oversee order purchasing for all DSD stores within the region.
  • Show more

Delivery coordinator vs driver supervisor skills

Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%
Common driver supervisor skills
  • Customer Service, 19%
  • DOT, 15%
  • CDL, 12%
  • Safety Procedures, 4%
  • Workgroup, 4%
  • Post-Trip Inspections, 4%

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