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The differences between delivery coordinators and shipping supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery coordinator and a shipping supervisor. Additionally, a shipping supervisor has an average salary of $48,598, which is higher than the $34,247 average annual salary of a delivery coordinator.
The top three skills for a delivery coordinator include customer orders, delivery issues and delivery process. The most important skills for a shipping supervisor are customer service, safety procedures, and logistics.
| Delivery Coordinator | Shipping Supervisor | |
| Yearly salary | $34,247 | $48,598 |
| Hourly rate | $16.46 | $23.36 |
| Growth rate | 11% | -3% |
| Number of jobs | 25,266 | 26,138 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 37% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.
A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.
Delivery coordinators and shipping supervisors have different pay scales, as shown below.
| Delivery Coordinator | Shipping Supervisor | |
| Average salary | $34,247 | $48,598 |
| Salary range | Between $26,000 And $44,000 | Between $35,000 And $66,000 |
| Highest paying City | Los Angeles, CA | New Brunswick, NJ |
| Highest paying state | California | Connecticut |
| Best paying company | IBM | Schneider Electric Industrial Services |
| Best paying industry | Internet | Professional |
There are a few differences between a delivery coordinator and a shipping supervisor in terms of educational background:
| Delivery Coordinator | Shipping Supervisor | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery coordinators' and shipping supervisors' demographics:
| Delivery Coordinator | Shipping Supervisor | |
| Average age | 44 | 44 |
| Gender ratio | Male, 57.8% Female, 42.2% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9% | Black or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 8% | 8% |