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Delivery coordinator vs shipping supervisor

The differences between delivery coordinators and shipping supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery coordinator and a shipping supervisor. Additionally, a shipping supervisor has an average salary of $48,598, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery coordinator include customer orders, delivery issues and delivery process. The most important skills for a shipping supervisor are customer service, safety procedures, and logistics.

Delivery coordinator vs shipping supervisor overview

Delivery CoordinatorShipping Supervisor
Yearly salary$34,247$48,598
Hourly rate$16.46$23.36
Growth rate11%-3%
Number of jobs25,26626,138
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 37%
Average age4444
Years of experience44

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

What does a shipping supervisor do?

A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.

Delivery coordinator vs shipping supervisor salary

Delivery coordinators and shipping supervisors have different pay scales, as shown below.

Delivery CoordinatorShipping Supervisor
Average salary$34,247$48,598
Salary rangeBetween $26,000 And $44,000Between $35,000 And $66,000
Highest paying CityLos Angeles, CANew Brunswick, NJ
Highest paying stateCaliforniaConnecticut
Best paying companyIBMSchneider Electric Industrial Services
Best paying industryInternetProfessional

Differences between delivery coordinator and shipping supervisor education

There are a few differences between a delivery coordinator and a shipping supervisor in terms of educational background:

Delivery CoordinatorShipping Supervisor
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Delivery coordinator vs shipping supervisor demographics

Here are the differences between delivery coordinators' and shipping supervisors' demographics:

Delivery CoordinatorShipping Supervisor
Average age4444
Gender ratioMale, 57.8% Female, 42.2%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%Black or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.9%
LGBT Percentage8%8%

Differences between delivery coordinator and shipping supervisor duties and responsibilities

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Shipping supervisor example responsibilities.

  • Manage the reconciliation process of RMA's, product inspection and freight claims.
  • Manage product movement across multiple WMS platforms and commodity lines within distribution center, conveyor lines and induction system.
  • Manage international shipping - coordinate documentation, commercial invoices, letters of credit, NAFTA, certificates of origin.
  • Manage and organize LTL shipments and warehouse responsibilities.
  • Work with a USPS representative to deliver a manifest with all orders account for.
  • Integrate new information to create and present an ISO training seminar for plant managers and coordinators.
  • Show more

Delivery coordinator vs shipping supervisor skills

Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%
Common shipping supervisor skills
  • Customer Service, 11%
  • Safety Procedures, 8%
  • Logistics, 7%
  • Shipping Receiving, 6%
  • Continuous Improvement, 6%
  • ISO, 5%

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